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Asurion, LLC

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Asurion, LLC

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Asurion, LLC

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Asurion, LLC

Return policy: Eligible for Return, Refund or Replacement within 30 days of receipt

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ASURION 3 Year Office Equipment Protection Plan with Tech Support $500-599.99

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135 ratings

| 4 answered questions

$60.99

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NO ADDITIONAL COST: You pay $0 for repairs – parts, labor and shipping included.
COVERAGE: Plan starts on the date of purchase. Malfunctions covered after the manufacturer's warranty. Power surges covered from day one.
EASY CLAIMS PROCESS: File a claim anytime online at www.Asurion.com/Amazon or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon.com Gift Card for the purchase price of your covered product or replace it.
EXPERT TECH HELP: Real experts are available 24/7 to help with set-up, connectivity issues, troubleshooting and much more.
MORE DETAILS: Additional information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase (if you do not see this email, please check your spam folder). Contact us if you cannot locate your plan confirmation and Terms & Conditions via email at AmazonFeedback@Asurion.com.

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$60.99
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Ships from and sold by Asurion, LLC.
Get it Aug 12 - 15
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Important information

Legal Disclaimer

Your protection plan Terms & Conditions will be delivered via email within 24 hours of purchase. Remember to check your spam folder. If you don’t receive it, send an email to AmazonFeedback@asurion.com with your Asurion plan order number and we will resend.

Product guides and documents

User Guide (PDF)

Customer questions & answers

See questions and answers

Product information

ASIN

B07P61R6F9

Customer Reviews

135 ratings

4.5 out of 5 stars

Date First Available

February 28, 2019

Manufacturer

ASURION

Warranty & Support

Product Warranty: For warranty information about this product, please click here

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Product Description

Customer reviews

5 star		75%
4 star		13%
3 star		7%
2 star		2%
1 star		4%

How customer reviews and ratings work

Top reviews from the United States

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Colin M.Top Contributor: Calligraphy

You still have to deal with bad company's warranty service until that warranty coverage ends.

Reviewed in the United States on July 16, 2020

Verified Purchase

The agent I interacted with was actually very pleasant. But she couldn't help me do anything. I bought a Gigabyte graphics card, and long story short, I was called "stupid" on the phone for asking why they couldn't do an RMA over the phone and were forcing me to use an obscenely hard to find online portal that took THREE DAYS to even approve the RMA. And they want me to pay approximately $50 to ship it to them. Absolutely appalling customer service.

So I reached out to Asurion, hoping that I could use their warranty coverage that I had paid for. Nope. Asurion won't lift a finger until the gigabyte warranty ends. So if you buy a product from an awful company that hates its customers, unless they're flatly refusing to honor their warranty, Asurion won't lift a finger, even if the company wants hundreds of dollars from you for their warranty service.

So now I'm waiting probably weeks for an RMA for a company that I will NEVER purchase from again. And this "convenient" plan I bought from amazon that I thought would help protect me from having to deal with such awful service won't lift a finger.

I'm not buying asurion's warranty for any products that don't have an insanely short warranty themselves anymore.

6 people found this helpful

Helpful

drd1

Insurance security

Reviewed in the United States on May 27, 2022

Verified Purchase

Have not used it yet but is comforting knowing you have it

Helpful

james j.

Great Peace-Of-Mind !

Reviewed in the United States on August 11, 2019

Verified Purchase

I hope that I never need to use this protection plan - But if I do - I will be thrilled that I purchased this protection plan.
James J.

2 people found this helpful

Helpful

Ravenspiritsong

coverage for a refurbished ipad pro

Reviewed in the United States on August 5, 2019

Verified PurchaseEarly Reviewer Rewards(What's this?)

I was happy to have a way to protect my new to me ipad pro. I have only had the coverage a few weeks and will update this review if I have to use it. Never sure how good it will be until I need it.

One person found this helpful

Helpful

Paul G Banda

Luckily we haven't had to use it

Reviewed in the United States on August 1, 2019

Verified PurchaseEarly Reviewer Rewards(What's this?)

I feel kind of bad in reviewing this item without actually trying it out yet, so this review is a placeholder for when I will have to call it in for service - I mean, it's a tablet, I'm *sure* it'll require some sort of fix here in the next 3 years. The item I got it for was a for a Wacom Cliniq tablet, so once it does experience any issue I'll be right back here to this review and updating it.

One person found this helpful

Helpful

Anthony Ramirez

It's Good to have a Protection Plan

Reviewed in the United States on July 27, 2019

Verified PurchaseEarly Reviewer Rewards(What's this?)

Honestly with the way that Electronics are built these days, for a seller to offer a protection plan is a breath of fresh air. This gives me the peace of mind that if something was to happen to my purchase than Amazon would be there to help. Greatly Satisfied.

One person found this helpful

Helpful

Liza W.

Haven't had to use it

Reviewed in the United States on July 31, 2019

Verified PurchaseEarly Reviewer Rewards(What's this?)

I hope I don't need it, but it was easy to purchase.

One person found this helpful

Helpful

Don’t buy

Reviewed in the United States on June 3, 2019

Verified Purchase