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ASURION 3 Year Portable Electronic Accident Protection Plan with Tech Support $125-149.99

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13,520 ratings

| 118 answered questions

$21.99

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NO ADDITIONAL COST: You pay $0 for repairs – parts, labor and shipping included.
COVERAGE: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use are covered from day one. Malfunctions are covered after the manufacturer’s warranty.
EASY CLAIMS PROCESS: File a claim anytime online at www.Asurion.com/Amazon or by phone. Most claims approved within minutes. We will send you an Amazon e-gift card for the purchase price of your covered product. In some cases, we will replace or repair it.
EXPERT TECH HELP: Real experts are available 24/7 to help with set-up, connectivity issues, troubleshooting and much more.
MORE DETAILS: Additional information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase (if you do not see this email, please check your spam folder). Contact us if you cannot locate your plan confirmation and Terms & Conditions via email at AmazonFeedback@Asurion.com.

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Important information

Legal Disclaimer

Your protection plan Terms & Conditions will be delivered via email within 24 hours of purchase. Remember to check your spam folder. If you don’t receive it, send an email to AmazonFeedback@asurion.com with your Asurion plan order number and we will resend.

Product guides and documents

User Guide (PDF)

Customer questions & answers

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Customer Rating	(13520)	(2694)	(52034)	(93349)	(4681)	(15007)
Price	$21.99	$33.99	$4.99	$2.99	$33.99	$7.99
Sold By	Asurion, LLC	Asurion, LLC	Asurion, LLC	Asurion, LLC	Asurion, LLC	Asurion, LLC
Value Add Service Type	Warranty	Warranty	Warranty	Warranty	Warranty	Warranty

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Product information

ASIN

B07PBZ1P2N

Customer Reviews

13,520 ratings

4.6 out of 5 stars

Date First Available

February 28, 2019

Manufacturer

ASURION

Warranty & Support

Product Warranty: For warranty information about this product, please click here

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Product Description

Customer reviews

5 star		81%
4 star		8%
3 star		5%
2 star		1%
1 star		5%

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Top reviews from the United States

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K. Munroe

My daughter - where electronics go to die

Reviewed in the United States on November 29, 2019

Verified Purchase

I should have seen it coming when my daughter as a child dropped her Nintendo Game Boy into the toilet. Since then, my dear, dear daughter has become the Grim Reaper of electronics. If the electronics had human qualities, I believe they would have anguished looks upon them as my daughter completed the purchase of the electronics at the store. Most dramatic is when she dropped her cell phone into a cow manure sluice pit while doing her undergraduate work in pursuit of a veterinary degree. We deemed that one a total loss. Since then she has slammed phones in her car door, had a foul ball hit her phone screen at a softball game and consistently shows up with cracked screens, frayed wires and unexplained, but not unexpected glitches. When she asked for another electronic device for a Christmas present (not to be divulged here dear reader, but it is not a cell phone), she requested the Asurion 3 Year Portable Electronic Accident Protection Plan with Tech Support which was quite prescient of her. I, of course made the purchase and it may be the most practical gift I buy this year. Of course, insurance is the thing you buy that you hope you don't have to use, but it is great to have the comfort of knowing it is there. I may return in six months to tell you how well Asurion handled the claim for her Christmas present, but I hope I don't have to.

56 people found this helpful

Helpful

Sqwerlgirl

Full refunds, no questions.

Reviewed in the United States on December 15, 2019

Verified Purchase

I have used this company and their electronic product warranties multiple times, they are outstanding! I bought my first one as coverage on my first Fitbit, the Asurion coverage starts AFTER the products normal coverage ends. What this means is that my Fitbit broke at 2 1/2 years old. I emailed Asurion and they emailed me a shipping return label within moments. As soon as that label was scanned by the shipper, my phone dinged showing me a message from Asurion. They had already credited my Amazon account for the full amount I paid for the Fitbit.
I have had them consistently refund any broken product no questions asked. They are impeccable. I can't recommend them enough. I work hard, I'm hard on my body and my equipment. I will always buy Asurion extended warranty plans for all my electronics, they are worth it.

36 people found this helpful

Helpful

Rae Harper

Beware!!!!!!!!!!!buyers. KNOW CLEARLY the coverage.

Reviewed in the United States on April 2, 2020

Verified Purchase

I purchased a warranty from Asurion and my headphones broke and I filed a claim, my money was credited to Amazon for another pair of the same product. I inquired to see if I needed to purchase another warranty, but was told by customer service that as long as I was purchasing the identical set of headphones that I would not need a new warranty. My new headphones broke not even 3 months after purchase, I again inquired about the warranty and was told that it only covers a one-time replacement which was opposite of what I had been told before. So, beware of their promises and in-between the lines warranty coverage. It seems they prefer loop holes and rely on confusion as to what is covered.

20 people found this helpful

Helpful

Ray Regan

Asurion has you covered !

Reviewed in the United States on August 28, 2019

Verified Purchase

I have used Asurion for over a decade on a variety of different electronics...they are great !! I've had to repair/replace almost everything at least once, and the service is always outstanding!! I'm an emergency water/sewer guy, and work underground and around dangerous wet conditions. Also I have had my children's tablets and Headphones repaired/ replaced. I just thought I should let you know so I dont sound like a fake reviewer. Asurion does exactly what they say they will , I have recieved my phone the day after I made a claim so i know that they are efficient.

20 people found this helpful

Helpful

Hannah Lee

Asurion is PHENOMINAL!

Reviewed in the United States on February 3, 2022

Verified Purchase

Last Friday my Fitbit 2 started glitching and didn't work correctly. I got on my computer around 4:30p and filed out an insurance claim on it. I received a message that I needed to take my Fitbit to a UPS and once Asurion received it they would send me a gift card for a replacement. I took my packed up Fitbit to UPS and received a message from Asurion that they received confirmation of my Fitbit being turned in and sent me a gift card. I used the amount Asurion sent me and upgraded to a cooler Fitbit. I ordered a new Fitbit around 6:00pm. The NEXT DAY around 7:30am my new Fitbit arrived. PEOPLE!!!! That was the fastest transaction I have ever done! That is a 15 hour turn around time. I was then able to use my new Fitbit at the gym that morning!!!! I thank you so much Asurion for all of your help and assistance. Thank you for making this process painless and so easy. I am one HAPPY customer! Thank you.

4 people found this helpful

Helpful

Mike

If you're thinking about not getting a warranty, don't.

Reviewed in the United States on February 11, 2022

Verified Purchase

Get the warranty. You'll probably regret it if you don't. I thought I had lost my warranty information. Luckily I found it all on Amazon. I sent them the claim on my smart watch two days ago, 2/9/2022. Within 15 minutes that day, I got a reply with a shipping label. I took it the shippers store. Within a few hours of getting home, I got an email from Asurion saying that my claim had been processed. And the Amazon Gift Card amount was posted to my amazon account. I ordered a replacement before 9:00am. And my replacement was delivered before 8:00 pm. Yes, I got the warranty on the new smart watch. And on my smart phone. I won't purchase electronics on Amazon without purchasing an Asurion Protection Plan.
Wow! Excellent work Asurion Team!

3 people found this helpful

Helpful

angiepie

Easy claims

Reviewed in the United States on December 18, 2021

Verified Purchase

This is the second time I have actually had to use an asurion policy that I purchased. The first was for a hair dryer and the second was for my Fitbit. The policies are reasonably priced and totally worth it if you need to use them. I save the emails with the policy info in a special folder in my email and when I needed to use them, the asurion site made things super easy for find my item, explain the issue and file the claim. The claims were both verified the same day that I made them and instructions and shipping label sent via email. In both cases I was given an Amazon gift card for the full purchase price of the items which was sent to my email the same day that I dropped the items off at UPS for shipping. I just purchased a new Fitbit and as soon as I decide if I like it and will keep it, I'll purchase another asurion policy (I believe you have 30 days to purchase a policy for your item).

One person found this helpful

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ASURION 3 Year Portable Electronic Accident Protection Plan with Tech Support $125-149.99

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