This hand soap dispenser worked for two months, now it's dead.
The light above the power button keeps blinking red, and it doesn't go away even when I changed the batteries.
It makes the noise it's supposed to make when it's dispensing soap, but no soap comes out. Garbage.
6/30/2021 Update: I received a replacement unit from the seller, let's see if this one lasts. Hopefully, more than two months. For now, I'll add a star back for prompt customer service, the original rating being 2 stars for the initial bad unit.
9/24/2021 Update: Well it is September, and the replacement unit has stopped working as well. I guess it lasted slightly longer than two months, but that's the expected lifespan of this device. I'm docking off the star from the original rating, as this has proven again and again to be a substandard product, giving it a final rating of a lonely 1 star. So stay away if you're looking for a long-lasting product, it's sure to die within that time period, at least with my experience of this particular soap dispenser.
10/3/2021 Update: I've contacted the company about the second broken unit, and they've responded, saying they'll send me a third unit to try out, and if that also fails, they have a new model in the works which should eliminate some of the current issues. They estimated that it should take about three months for the new model to start production. For now, I'll bump the rating up a star to 2 stars for the quick responsiveness of the company, and it seems they do care about their customers. When I receive my third unit, I'll put a new update in my review.
10/10/21 Update: I've received my third replacement unit, and it seems to be working fine at the moment, albeit the dispensing amount is rather erratic compared to the previous units I've owned. The company is very open to consumer feedback and has been hard at work developing a new model for release, which hopefully will fix the issues current customers are experiencing with this particular model on sale. I will see if this replacement will last longer than its predecessors, or will it be joining them in the rubbish bin after three months or so? Well, either way, the new model will be out by then, according to their estimates, so perhaps it might be wise to wait for that to come out instead of buying this known-to-be flawed model?
Currently, all I can say is, if you're having issues with your dispenser, contact the Allegro support, and they'll be happy to assist you. You also get some free soap capsules if you do the 1-year warranty on their website. So customer service is 5 stars, the product itself is 1 star due to lack of durability, for a final average of 3 stars. I don't hope to be updating this review any more than I have to, but if the third replacement fails, I will update accordingly.
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Product Description
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Lower Cost Choice-Allegro Hand Soap TabletOne piece of Allegro hand soap tablet can make one bottle of foaming hand soap |
Hidden Battery CompartmentDownside pop-out battery compartment prevent water from leaking into the machine inside |
Large Separated Soap Container11 Fl oz can be used Up to 460 times. |
FreebieOne piece of Allegro hand soap tablet |
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| FD100 Silver | FD100 Rose Gold | FD100 White | FD100 Lake Blue | FD100 Dark Grey | FD100 Black | |
| Power Source | 3 AAA alkaline batteries(not included) | 3 AAA alkaline batteries(not included) | 3 AAA alkaline batteries(not included) | 3 AAA alkaline batteries(not included) | 3 AAA alkaline batteries(not included) | 3 AAA alkaline batteries(not included) |
| Capacity | 11 fl. oz. | 11 fl. oz. | 11 fl. oz. | 11 fl. oz. | 11 fl. oz. | 11 fl. oz. |
| Pump Type | Foaming | Foaming | Foaming | Foaming | Foaming | Foaming |
| Material | ABS plastic | ABS plastic | ABS plastic | ABS plastic | ABS plastic | ABS plastic |
| Color | Silver | Rose Gold | White | Lake Blue | Dark Grey | Black |
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Customer reviews
Magic fixing tool- Clogged issue Terminator
Reviewed in the United States on December 23, 2021
Really looks perfectly to go with the new bathroom vanity we just bought. Only a few days in but I've already gotten compliments from friends. Big fan of the soap dispenser so far.We had two other foam dispensers before this one with no-name brands, which lasted about 3 weeks each. The device appeared to be significantly better than others I've used.It performed exceptionally at first with airy foam and a perfectly controlled amount. But as mentioned in other reviews, the dispenser stopped working-just blowing air without foam. It seems that the clog issue is the Achilles' heel of these kinds of foaming dispensers.**UPDATE**I contacted Allegro company and their CEO Wayne replied promptly by saying that a clogged issue is a small probability that things cannot be completely eliminated. But they’ve developed a fixing tool like a syringe that can unblock the pump and each product will be equipped with one since 2022.When I received it and cannot wait to try it. This is the most amazing thing I have ever seen. When I was injecting warm water into the inlet while the white foam was flowing out of the output nozzle. After that I install the container back and tried again, it did work!I wish more companies would do this and keep improving their products. Thanks, Wayne.
Reviewed in the United States on December 23, 2021
Images in this review
Top reviews from the United States
There was a problem filtering reviews right now. Please try again later.
Reviewed in the United States on June 12, 2021
Size: Foaming PumpColor: 1-foaming-silverVerified Purchase
Reviewed in the United States on December 23, 2021
We had two other foam dispensers before this one with no-name brands, which lasted about 3 weeks each. The device appeared to be significantly better than others I've used.
It performed exceptionally at first with airy foam and a perfectly controlled amount. But as mentioned in other reviews, the dispenser stopped working-just blowing air without foam. It seems that the clog issue is the Achilles' heel of these kinds of foaming dispensers.
**UPDATE**
I contacted Allegro company and their CEO Wayne replied promptly by saying that a clogged issue is a small probability that things cannot be completely eliminated. But they’ve developed a fixing tool like a syringe that can unblock the pump and each product will be equipped with one since 2022.
When I received it and cannot wait to try it. This is the most amazing thing I have ever seen. When I was injecting warm water into the inlet while the white foam was flowing out of the output nozzle. After that I install the container back and tried again, it did work!
I wish more companies would do this and keep improving their products. Thanks, Wayne.
Size: Foaming PumpColor: 7-foaming-woodenVerified Purchase
Magic fixing tool- Clogged issue Terminator
Reviewed in the United States on December 23, 2021
Really looks perfectly to go with the new bathroom vanity we just bought. Only a few days in but I've already gotten compliments from friends. Big fan of the soap dispenser so far.Reviewed in the United States on December 23, 2021
We had two other foam dispensers before this one with no-name brands, which lasted about 3 weeks each. The device appeared to be significantly better than others I've used.
It performed exceptionally at first with airy foam and a perfectly controlled amount. But as mentioned in other reviews, the dispenser stopped working-just blowing air without foam. It seems that the clog issue is the Achilles' heel of these kinds of foaming dispensers.
**UPDATE**
I contacted Allegro company and their CEO Wayne replied promptly by saying that a clogged issue is a small probability that things cannot be completely eliminated. But they’ve developed a fixing tool like a syringe that can unblock the pump and each product will be equipped with one since 2022.
When I received it and cannot wait to try it. This is the most amazing thing I have ever seen. When I was injecting warm water into the inlet while the white foam was flowing out of the output nozzle. After that I install the container back and tried again, it did work!
I wish more companies would do this and keep improving their products. Thanks, Wayne.
Images in this review
Reviewed in the United States on May 7, 2021
Size: Foaming PumpColor: 4-foaming-rose GoldVerified Purchase
Reviewed in the United States on July 23, 2021
Size: Foaming PumpColor: 1-foaming-silverVerified Purchase
Top reviews from other countries
Jillian Poulson
Looks great and works well
Reviewed in Australia on December 2, 2021Size: Foaming PumpColor: 4-foaming-rose GoldVerified Purchase