Amazon.com: Customer reviews: Signature Design by Ashley Chime 12" Memory Foam Mattress, CertiPUR-US Certified, Full
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  • Signature Design by Ashley Chime 12" Memory Foam Mattress,...
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Customer reviews

4.6 out of 5 stars
4.6 out of 5
44,443 global ratings
5 star
76%
4 star
13%
3 star
5%
2 star
2%
1 star
4%
Signature Design by Ashley Chime 12" Memory Foam Mattress, CertiPUR-US Certified, Full

Signature Design by Ashley Chime 12" Memory Foam Mattress, CertiPUR-US Certified, Full

bySignature Design by Ashley
Style: 12 InchSize: FullChange
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Top positive review

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TheBigLeBarneski
5.0 out of 5 starsYou deserve it! BUY! Best bang for the buck.
Reviewed in the United States on May 1, 2018
We had been looking for a new bed for months. I, like many here, didn't want to pull the trigger on a mattress until I reviewed as many as possible. I read reviews and watched YouTube videos on Purple, Ghost, Lucid, Nectar, Tuft & Needle etc. My brain was hurting and my eyes were burning. I came across Chime and everything seemed good and the price is fantastic compared to the others.
Day of delivery: I woke up as I always did with my old matress, hurting! Headache, eye, neck, back and leg pain. This has been a morning ritual for over a year. The UPS man knocked on my door and asked me to help him with the package. I said, of course bud. As we walked to his truck he says," I think it's a bed!?" I said," yes sir. Bed in a box the way of the future." He laughed. So the bed is slightly heavy and I'd recommend two players for this adventure.

Unboxing: Its unboxes like any of the others. Carefully cut plastic and unroll bed. Then cut second set if plastic and watch the magic that is a 1" bed grow into a 12" mattress. Remember those grow a dinosaur by adding water pills as a kid? It's kinda like that without adding water.

Firmness: I realize A LOT of people complain about how firm it is. Evidently I must have been sleeping on a broken hardwood floor for a mattress because this new mattress is amazing! I laid down on it after setting it up and didn't get up for two hours. I don't find it very firm at all. I'm 6'5" and 274lbs. So maybe that plays into it. This bed beyond comfortable.

Overall: This was an excellent purchase for us. After our first night of sleep I woke up and didn't hurt. No joke. I'm sore but no actual pain like I've been used to for over a year. Its very well priced and showed up days early. How it will hold up over time is unknown but the now is amazing.
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2,903 people found this helpful

Top critical review

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Joan
3.0 out of 5 starsI am a side sleeper and this was hard for me to get comfortable.
Reviewed in the United States on July 30, 2018
First of all I am not paid to make do this review. I bought this mattress after I read the reviews and I must say this mattress is very firm. I had to my a pillow top mattress pad just to soften this mattress a little. I am a side sleeper and this was hard for me to get comfortable.
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832 people found this helpful

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From the United States

Kari
5.0 out of 5 stars Exceptional Value
Reviewed in the United States on December 3, 2018
Style: 12 InchSize: FullVerified Purchase
*All attached photos were taken within 4 hours of unpacking*

Only time will tell how this mattress holds up but I am very pleased thus far. I bought two 12" full size for my kids (this listing) and a king size 12" Elite for myself & spouse (separate listing) all on a Cyber Monday sale. These are our first memory foam mattresses and I completed an exhaustive amount of research for the better part of a year before settling on these.

Upon delivery, these were well packaged. The mattresses each came in a clear bag which was shrinkwrapped around them. They were then rolled and covered in a durable milky-colored plastic and finally boxed in a clearly marked manufacturer's box.

We brought the kid's beds in to sit at room temp for a day before unpacking. Each came with clear (albeit unneccessary) instructuons on how to set up. I would highly reccommend if you bought the bed in winter to let it get to room temp before unpacking. It speeds up the recovery proccess tremendously. The kid's beds were up in a matter of minutes with the corners lagging slightly. Ours, which sat in my car in the cold a few days, took longer. Regardless, none of the three took the full 48 hours which is referenced in the packaging.

I read a lot about foam beds having an odor. I did not experience an odor with any of these in the slightest, even when first opening.

You will want deep pocket sheets/pads/protectors. We have a variety of linens and regular sheets just do not cut it with these. Ashley did not cut any corners on standard bed size measurements and all of these fully fit the frame they are on, one is actually slightly too big. That coupled with the height, you need deep pocket sheets.

The beds offer pressure relief but don't suck you in. I like a firm bed and I would classify these as firm. It's my hope that a firmer bed will last longer. The beds do respond to more weight/pressure but certainly aren't pillowy soft. I felt like I was able to change posotions easily. A parter's weight/movements can still be felt but not to the extent of an interspring. Choice of foundation will probably impact this as well.

These do not sleep too hot for us. However, being children's beds, they are not loaded down with heavy blankets and comforters so I can't speak to how they might retain heat if that was the case.

As I said, time will be the biggest test. Our previous $1,200 mattress lasted less than 4 years. Hell, for $150/bed this was worth the gamble. Comparatively, these only have to last 6 months to be equivalent in price longevity.

TL/DR....Reasons for buying: Price, brand/company I have heard of, all foam construction with thick dense base.
Customer image
Kari
5.0 out of 5 stars Exceptional Value
Reviewed in the United States on December 3, 2018
*All attached photos were taken within 4 hours of unpacking*

Only time will tell how this mattress holds up but I am very pleased thus far. I bought two 12" full size for my kids (this listing) and a king size 12" Elite for myself & spouse (separate listing) all on a Cyber Monday sale. These are our first memory foam mattresses and I completed an exhaustive amount of research for the better part of a year before settling on these.

Upon delivery, these were well packaged. The mattresses each came in a clear bag which was shrinkwrapped around them. They were then rolled and covered in a durable milky-colored plastic and finally boxed in a clearly marked manufacturer's box.

We brought the kid's beds in to sit at room temp for a day before unpacking. Each came with clear (albeit unneccessary) instructuons on how to set up. I would highly reccommend if you bought the bed in winter to let it get to room temp before unpacking. It speeds up the recovery proccess tremendously. The kid's beds were up in a matter of minutes with the corners lagging slightly. Ours, which sat in my car in the cold a few days, took longer. Regardless, none of the three took the full 48 hours which is referenced in the packaging.

I read a lot about foam beds having an odor. I did not experience an odor with any of these in the slightest, even when first opening.

You will want deep pocket sheets/pads/protectors. We have a variety of linens and regular sheets just do not cut it with these. Ashley did not cut any corners on standard bed size measurements and all of these fully fit the frame they are on, one is actually slightly too big. That coupled with the height, you need deep pocket sheets.

The beds offer pressure relief but don't suck you in. I like a firm bed and I would classify these as firm. It's my hope that a firmer bed will last longer. The beds do respond to more weight/pressure but certainly aren't pillowy soft. I felt like I was able to change posotions easily. A parter's weight/movements can still be felt but not to the extent of an interspring. Choice of foundation will probably impact this as well.

These do not sleep too hot for us. However, being children's beds, they are not loaded down with heavy blankets and comforters so I can't speak to how they might retain heat if that was the case.

As I said, time will be the biggest test. Our previous $1,200 mattress lasted less than 4 years. Hell, for $150/bed this was worth the gamble. Comparatively, these only have to last 6 months to be equivalent in price longevity.

TL/DR....Reasons for buying: Price, brand/company I have heard of, all foam construction with thick dense base.
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1,625 people found this helpful
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E&C
5.0 out of 5 stars Just Buy It!
Reviewed in the United States on June 22, 2018
Style: 12 InchSize: FullVerified Purchase
I was so nervous buying a matress on Amazon. What if I don't like it? What if it's uncomfortable? What if, what if, what if?!
But I bought it. And it was the best thing I could have done! It's very comfortable! It isn't very firm. It does form right to your body. But it feels great and supports everything.
145 people found this helpful
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karen
1.0 out of 5 stars FIBERGLASS ITCH
Reviewed in the United States on November 15, 2021
Style: 12 InchSize: FullVerified Purchase
The media could not be loaded.
 I bought this mattress about 3 years ago, and loved it at the time, so we bought another one last year. fast forward to now. I am discovering this mattress has fiberglass! Everytime I get near my bedframe, I get shards of fiberglass in my feet, it hurts, and it itches. it feels like I've gotten into a fight with a cactus. I have NEVER unzipped the cover, but the whole underside of my bed is covered in shiny shards of fiberglass (both of them!the newest bed is the worst one!).My bed is on a zinus 14" metal platform base with slates. I got curious what was going on and so I got on my hands and knees and took a look under my beds... there are shards of shiny fiberglass covering the whole underside of the beds, it's all over my floor as well... (And it's painfully in my hands now) my room floor is covered in fiberglass and I itch...My father has had respiratory issues ever since we bought this bed, and I just now noticed the fiberglass. the fiberglass is heaviest in areas around the slates. I am assuming the slates are rubbing the cover and weakening it. the tag says this bed can be used with or without foundation, but it's unsafe on a slate style bed frame apparently. nowhere on this page does it mention this bed contains fiberglass (would not have purchased if I had known) I do not recommend this bed. unfortunately we have 2 of these in our house now. Everytime you try to change the bedsheets the fiberglass spreads up the sides and top of mattress. 😔
49 people found this helpful
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mariceli
1.0 out of 5 stars NOT HAPPY
Reviewed in the United States on January 19, 2019
Style: 12 InchSize: FullVerified Purchase
This mattress is too firm and very uncomfortable. Not plush at all. It's triggering my sciatica. I am waking up in pain. I am going to buy a mattress pad to see if it helps.
UPDATE 3/14/19: Bought a gel 2 inch mattress topper. It made it 10% more comfortable. I am still having back issues. If you suffer from back issues DO NOT PURCHASE. I have lost my money on this. Will eventually get rid of it and purchase a different mattress. Very unhappy customer.
113 people found this helpful
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Mayhem
1.0 out of 5 stars Haven't slept all night since I got this
Reviewed in the United States on December 10, 2018
Style: 12 InchSize: FullVerified Purchase
I have had memory foam mattresses for 13 years now. I always buy firm and I have loved everyone of them. I bought this and it looks big, thick, and nice. Yet when I lay down on it..it's slopes to a side more, it isn't firm, my entire body aches all night as I toss and turn and cannot get a good night's rest since buying this. I wish I wouldn't have tossed my old mattress. Waste of my money and I'm in pain all night. I have no back or issues at all until I sleep on this.

UPDATE: ITS BEEN MONTHS NOW AND THIS IS HONESTLY THE WORSE MATTRESS I HAVE EVER HAD. IT SINKS IN...I GET CRAMPS IN MY BACK AND PAIN I HAVE NEVER HAD BEFORE. I TOSS AND TURN ALL NIGHT LONG.
92 people found this helpful
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Jewell
5.0 out of 5 stars It's time to celebrate side sleepers
Reviewed in the United States on March 31, 2021
Style: 12 InchSize: FullVerified Purchase
The media could not be loaded.
 UPDATE: I NOW weigh 249 I have used the mattress for 13 months and I have mostly used one side with out rotating it is a little softer now! It has maintained its shape! The only thing I have added is a silk pillowcase!
It is better than most spring mattress that I have had
I would recommend it! To side sleepers and people who weigh up to 250 ! I can't say about over 250 although I think it would be fine cuz it is 12 inches almost 13 and has no springs! The heavier you are the thicker you want your mattress and if you are a side sleeper anything less than 12 has not worked for more than a year for me
I weigh about 2:22 to 227 and it doesn't sink down too much like my other mattress I don't feel trapped in there I don't wake up hot no more I feel better rested!
With my old mattress I felt tired all the time no matter how much sleep I got!
I sleep less now and I get more done in the daytime! It's the thickest mattress I've ever slept on I believe they said it was a 12-in but it's closer to 13 and it had completely filled out in 8 hours! Although I slept on it B4 it finished
It had a slight odor however I could sleep on it while it had that odor and it went away really quick I'd like to say probably 8 to 12 hours!
My only complaint is is it doesn't have handles on the mattress!
If you are a side sleeper I think you'll love this bed! I can't speak for those people that sleep on their stomach or their back cuz I don't know!
I sleep by myself and I have a full bed and I'm sure I could sleep on the sides and be comfortable this bed seems really huge compared to my twin mattress bed!
My old mattress my granddaughter loves it but she's a stomach sleeper
Customer image
Jewell
5.0 out of 5 stars It's time to celebrate side sleepers
Reviewed in the United States on March 31, 2021
UPDATE: I NOW weigh 249 I have used the mattress for 13 months and I have mostly used one side with out rotating it is a little softer now! It has maintained its shape! The only thing I have added is a silk pillowcase!
It is better than most spring mattress that I have had
I would recommend it! To side sleepers and people who weigh up to 250 ! I can't say about over 250 although I think it would be fine cuz it is 12 inches almost 13 and has no springs! The heavier you are the thicker you want your mattress and if you are a side sleeper anything less than 12 has not worked for more than a year for me
I weigh about 2:22 to 227 and it doesn't sink down too much like my other mattress I don't feel trapped in there I don't wake up hot no more I feel better rested!
With my old mattress I felt tired all the time no matter how much sleep I got!
I sleep less now and I get more done in the daytime! It's the thickest mattress I've ever slept on I believe they said it was a 12-in but it's closer to 13 and it had completely filled out in 8 hours! Although I slept on it B4 it finished
It had a slight odor however I could sleep on it while it had that odor and it went away really quick I'd like to say probably 8 to 12 hours!
My only complaint is is it doesn't have handles on the mattress!
If you are a side sleeper I think you'll love this bed! I can't speak for those people that sleep on their stomach or their back cuz I don't know!
I sleep by myself and I have a full bed and I'm sure I could sleep on the sides and be comfortable this bed seems really huge compared to my twin mattress bed!
My old mattress my granddaughter loves it but she's a stomach sleeper
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4 people found this helpful
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cour
5.0 out of 5 stars NOT TOO FIRM
Reviewed in the United States on June 7, 2019
Style: 12 InchSize: FullVerified Purchase
i am very confused as to why so many people are saying this mattress is too firm. it is not too firm at all in my opinion.
it is just right. i am 5'7'' 150 pounds. i think it is really comfortable. it is how a mattress should be.
i tried another memory foam mattress from amazon, which also had many good reviews, but it was way TOO soft. i woke up with my back hurting.

if you are someone with back pain or issues i highly recommend this bed. the firmness is supportive. any softer will hurt your back.
12 people found this helpful
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D. Albright
5.0 out of 5 stars Long term review!
Reviewed in the United States on March 17, 2021
Style: 12 InchSize: FullVerified Purchase
I bought two of these for my older children (17 & 20 at the time) almost three years ago. I waited to write a review so that it would be useful to other customers. Most of the reviews are 6 months and under.
The mattresses came in boxes that we immediately opened to allow them to inflate for two days. They inflated fully without issue. I bought the 12 inch ones so they needed the deep pocket sheets. As for comfort the mattresses are very firm and my kids were used to sleeping on plush so it did take some getting used to but within days they were both saying that they slept comfortably and woke feeling rested.
As for holding up over time, as I said it’s been almost 3 years and they are still like new. There is no dipping, the firmness is still the same, we’ve had no problems. Some customers that have purchased foam mattresses complain about a smell or mold but we haven’t experienced any of that.
As of right now I will be buying one for myself soon since my pillow top is causing pain.
100% recommend.
3 people found this helpful
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tabahita
5.0 out of 5 stars The best mattress for Back pains
Reviewed in the United States on December 3, 2020
Style: 12 InchSize: FullVerified Purchase
Being a nurse is tough on the body and mind... especially the back muscles/spine/hip and neck. I've been having lower back aches since 5 years ago, when I first had my back injury from fatigue and overworking. This is an amazing mattress. I had an opportunity to try it when I slept at my mother's room for 2 weeks straight.. Within just 5 days, I already felt the difference. Along with all the stretches and exercises I've been doing, having a good mattress really helps with full recovery.

I finally bought my own mattress of the same kind. I've been sleeping on it for one week now and I am really happy with it. It has that medium firm support that my body needed.

You want to have a medium firm to firm support memory foam mattress for your back/hips. Firm mattress offers more support for those who suffer from back pain. The firmer surface allows the bones to absorb most of the pressure from lying horizontally, giving relief to muscles and blood vessels. This improves circulation and helps keep the muscles less strained.

A firmer mattress with more support also stops the lower back from collapsing too low, which means that body weight is distributed evenly, which also leads to higher oxygen intake. The pressure from lying horizontally is distributed evenly, meaning that not one part of the body bears all the pressure.

Highly recommend this mattress.
3 people found this helpful
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N
5.0 out of 5 stars Very comfortable and great price
Reviewed in the United States on April 29, 2022
Style: 12 InchSize: FullVerified Purchase
I had been sleeping on a name brand foam mattress for many years. My back and fibromyalgia was acting up and I thought it was time for a new mattress. I ordered this and I could not be happier. I read many reviews that gave me pause, but here are my key takeaways:
1. Item is firm, but comfortable. I am a side sleeper as is my husband. We both have no pain at all now upon waking and are sleeping great.
2. The mattress did have a smell upon unwrapping that lasted for five days. I have chemical sensitivity, so I always look for honesty in reviews about this. The smell was not of packaging but of paint like another reviewer had wrote. This went away after five days uncovered in a well ventilated room.
3. There has been no fiberglass shards anywhere in my bedroom. There were not any upon unwrapping either. This is placed on a traditional box spring so maybe that makes a difference.
4. This bed inflates to the full 12” and is high to get in an out of. I am 5’2 and my feet do not touch the floor with legs hanging over the side. Not an issue for me, but maybe for someone that has mobility concerns.
5. I use a pillow top mattress cover.
6. Item arrived boxed and earlier than expected.
7. Do not use anything sharp to unroll from plastic. There are tabs on the plastic you pull apart as it unrolls. Perhaps this was an issue with others seeing fiberglass having accidentally cut into the mattress itself.
Hope this review is helpful to others. I know I looked online and was hesitant to order . Coming from a $1400 mattress this is by far a better price and far more comfortable.
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