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Certified Refurbished Echo Dot (4th Gen, 2020 release) | Smart speaker with Alexa | Charcoal

Brand: Amazon

2,755 ratings

| 51 answered questions

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Certified Refurbished Echo Dot 4th Gens

A Certified Refurbished Echo Dot (4th Generation) is refurbished, tested, and certified to look and work like new and comes with the same limited warranty as a new device.
Meet the all-new Echo Dot - Our most popular smart speaker with Alexa. The sleek, compact design delivers crisp vocals and balanced bass for full sound.
Voice control your entertainment - Stream songs from Amazon Music, Apple Music, Spotify, SiriusXM, and others. Play music, audiobooks, and podcasts throughout your home with multi-room music.
Ready to help - Ask Alexa to tell a joke, play music, answer questions, play the news, check the weather, set alarms, and more.
Control your smart home - Use your voice to turn on lights, adjust thermostats, and lock doors with compatible devices.
Connect with others - Call almost anyone hands-free. Instantly drop in on other rooms or announce to the whole house that dinner's ready.
Designed to protect your privacy – Amazon is not in the business of selling your personal information to others. Built with multiple layers of privacy controls including a mic off button.

Meet the
all-new Echo Dot

Round out any room with Alexa. Our most popular smart speaker has a sleek, compact design that fits perfectly into small spaces. It delivers crisp vocals and balanced bass for full sound you can enjoy anywhere in your home.

More music in more rooms

Use your voice to play a song, artist, or genre through Amazon Music, Apple Music, Spotify, Pandora, and others. And with multi-room music, you can fill your whole home with music, radio stations, podcasts, and Audible using compatible Echo devices in different rooms.

Alexa is happy
to help

Make your life easier at home. Set timers, ask questions, add items to lists, and create calendar events and reminders. Check the traffic and weather, or play the news. Access tens of thousands of Alexa skills, like Headspace or Sleep Sounds. And do it all with just your voice.

Voice control
your home

Manage compatible smart home devices using your voice. Switch on the lamp before getting out of bed, dim the lights from the couch to watch a movie, or turn up the thermostat as you head out.

Alexa Guard can help you keep your home safe

Set up Guard for free in the Alexa app to get mobile alerts if your Echo device detects the sound of a smoke alarm or glass breaking while you’re away. And subscribe to Guard Plus for even more help protecting your home, like an Emergency Helpline you can call with just your voice and more. Learn more about Guard Plus.

Stay connected and in sync

Instantly drop in on other rooms in your home or make an announcement to every room that has a compatible Echo device. Let everyone know dinner is ready, or remind the kids that it’s bedtime. You can also stay in touch with friends and family with hands-free calling.

Alexa for kids
and family

Alexa can help kids learn and grow—while having fun along the way. And with free parental controls from Amazon Kids, Alexa will automatically give kid-friendly responses, filter explicit songs and block shopping. Children’s privacy is important to us. Discover how kids can use Alexa, watch helpful how-to videos, get answers to FAQs, and more.

Haven’t tried Amazon Kids+? Click here to start your 1-month free trial. Amazon Kids+ is an all-in-one subscription that unlocks thousands of hours of kid-friendly videos, interactive games, educational skills, and Audible books starting at $2.99/month.

Designed to protect your privacy

Alexa and Echo devices are built with multiple layers of privacy protection. Echo smart speakers have a microphone off button that electronically disconnects the microphones. You also have control over your voice recordings and can view, hear, or delete them at any time. Learn more about privacy.

Simple to set up and use

1. Plug in Echo Dot.

2. Connect to the internet with the Alexa app.

3. Ask Alexa for music, weather, news, and more.

Every day is an earth day

You don’t have to be an environmental scientist to make sustainable choices. We considered sustainability in the design of this device. Here’s how:

Materials

50% post-consumer recycled plastics
100% post-consumer recycled fabric
100% recycled die-cast aluminum
Device, cable and adapter included

Clean Energy

Amazon is building new wind and solar farms to produce clean energy equivalent to the electricity used by this device.

Low Power Mode

To reduce its energy consumption, this device will enter Low Power Mode when it is idle. Low Power Mode is not available for certain user configurations. To learn more, see Low Power Mode Restrictions.

Alexa

Track and manage the energy usage of your Alexa-connected devices with a new energy dashboard, coming soon to the Alexa app.

Device Packaging

98% of this device’s packaging is made of wood fiber-based materials from responsibly managed forests or recycled sources.

Technical details

Echo Dot (4th Gen)

Size	3.9” x 3.9” x 3.5” (100 x 100 x 89 mm)
Weight	12 oz (341.3 g) Actual size and weight may vary by manufacturing process
Wi-Fi connectivity	Dual-band Wi-Fi supports 802.11a/b/g/n/ac (2.4 and 5 GHz) networks. Does not support connecting to ad-hoc (or peer-to-peer) Wi-Fi networks.
Bluetooth connectivity	Advanced Audio Distribution Profile (A2DP) support for audio streaming from your mobile device to Echo Dot or from Echo Dot to your Bluetooth speaker. Audio/Video Remote Control Profile (AVRCP) for voice control of connected mobile devices. Hands-free voice control is not supported for Mac OS X devices. Bluetooth speakers requiring PIN codes are not supported.
Audio	1.6” speaker. 3.5 mm line out for use with external speakers (audio cable not included).
System requirements	Echo Dot comes ready to connect to your Wi-Fi. The Alexa app is compatible with Fire OS, Android, and iOS devices and also accessible via your web browser. Supported operating systems. Certain skills and services may require subscription or other fees.

Setup technology	Amazon Wi-Fi simple setup enables customers to connect smart devices to their Wi-Fi network in a few easy steps. Wi-Fi simple setup is another way Alexa is always getting smarter. Learn more about Wi-Fi simple setup
Warranty and service	90-day limited warranty and service. Optional 1-year extended warranty available for U.S. customers sold separately. Use of Echo Dot is subject to these terms. This device receives the same limited warranty as a new device.
Accessibility features	The Alexa app and Alexa-enabled products include several features for customers with accessibility needs related to vision, hearing, mobility, and speech. Learn more about Alexa accessibility.
Included in the box	Echo Dot, glacier white power adapter (15W), and Quick Start Guide.
Generation	Echo Dot (4th Gen) - 2020 release
Privacy features	Wake word technology, streaming indicators, microphone off button, the ability to view and delete your voice recordings, and more. Visit the Alexa Privacy Hub to explore how Alexa and Echo devices are designed to protect your privacy.
Language	Alexa speaks English and Spanish

Climate Pledge Friendly

Climate Pledge Friendly uses sustainability certifications to highlight products that support our commitment to help preserve the natural world. Time is fleeting. Learn more

PRODUCT CERTIFICATION (1)

Reducing CO2 products reduce their carbon footprint year after year. Certified by the Carbon Trust.

Customer Questions & Answers

See questions and answers

Customer reviews

5 star		80%
4 star		12%
3 star		4%
2 star		1%
1 star		3%

How are ratings calculated?

Top reviews from the United States

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Katherine

My Echoes have different IQ’s

Reviewed in the United States on August 8, 2021

Color: CharcoalConfiguration: Echo DotVerified Purchase

The older model I have in master bedroom is much ‘smarter’ than the new Echo!!! I swear the new one is an idiot! I have never cussed so much at an inanimate object…

5 people found this helpful

Helpful

Rosary D

PLEASE BUY SOMETHING ELSE

Reviewed in the United States on September 11, 2021

Color: Twilight BlueConfiguration: Echo DotVerified Purchase

Unfortunately I have NINETEEN of these horrible devices that just don't work no matter what you do. They are inconsistent. Multi-Room music is a joke. And we all know Alexa is the worst. I beg of anyone interested in Amazon devices to PLEASE reconsider any other brand because these devices have literally ruined my life and I'm stuck with NINETEEN of them.

3 people found this helpful

Helpful

Teri Hughes

Strange behavior on installation

Reviewed in the United States on November 25, 2021

Color: CharcoalConfiguration: Echo DotVerified Purchase

Love the look. Responds nicely. We are going for an exchange after the holidays. Don't pass this over it is awesome when works properly.

It did some strange behavior when first installed. It got lost and needed to be reconnected. It caused all the other devices to stop taking reminders. This is vital for me. I have shirt term memory loss and reminders keep me up on things.

Basically all my Alexa devices are awesome. I'm confident it has a tiny flaw and a replacement should be flaw free. I do have 5 devices and I'm a true believer.

My favorite custom routine listens for the dogs barking and does several things that help minimize the barking. Alexa is more reliable than me when catching the barking, I often tune it out.

All my future gifts I'm looking for more smart devices.

Helpful

Jane Himes

Wanted dots for an additional rooms, received 2 deflective units.

Reviewed in the United States on December 5, 2021

Color: CharcoalConfiguration: Echo DotVerified Purchase

The first dot I got (as a gift) was great, and I wanted to have some additional ones for other rooms.

Both dots I received on my order delivered in 12/2021 were defective. After following the setup instructions the ring light would go to purple and the device played a message "It looks like this device isn't registered". Purposefully putting in the wrong WIFI password resulted in a different message and all of my other devices work on the WIFI so it does not appear to be a local issue. Over an hour on chat (I was unable to get the phone call support option to work) with 3 different support people did not help and so both are being returned. Weirdly 1 of them can be exchanged and the other could not, no idea why, hopefully the one replacement will have better luck.

One person found this helpful

Helpful

Paul F. Giessinger

like the product

Reviewed in the United States on August 24, 2021

Color: Glacier WhiteConfiguration: Echo DotVerified Purchase

amazing how it works. bought more to control the lights and garage door. The only problem unable to smart program work correctly.

3 people found this helpful

Helpful

Robyn A.

Never worked

Reviewed in the United States on December 4, 2021

Color: CharcoalConfiguration: Echo DotVerified Purchase

Kept saying it was not registered, would not sync with WIFI, we had a NEW one we bought for our girl for Christmas and it only took about 3 minutes to completely set up, I messed with this one for 2 days, returning, will not buy refurbished again.0

3 people found this helpful

Helpful

B. Bludt

doesnt always hear me correctly

Reviewed in the United States on August 16, 2021

Color: Glacier WhiteConfiguration: Echo DotVerified Purchase

I have this dot placed in a corner on the kitchen counter. the lights dont always face me when its listening and sometimes it doesnt pick up what I say exactly right. I suspect it has to do with the corner its in and its designed for open air.

One person found this helpful

Helpful

David R.

Great buy!!

Reviewed in the United States on September 30, 2021

Color: CharcoalConfiguration: Echo DotVerified Purchase

We love our refurbished Echo dot!! Incredibly helpful and responsive, love the notifications feature and the suggestions are right on point. I also have one for my parents and they love the fact they can request music in Spanish! I would definitely recommend it.

One person found this helpful

Helpful

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Certified Refurbished Echo Dot (4th Gen, 2020 release) | Smart speaker with Alexa | Charcoal

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