Top critical review
Great customer service
Reviewed in the United States on October 25, 2021
I have edited to add, I contacted the company about my issue. They replied quickly and asked how I would like to resolve it. And it is resolved to my satisfaction. They have been very communicative, responsive and friendly. So while this may have just been a bad batch, I would order from them again based on my customer service experience.
One pee = one star.... one pee it all it took.. for my little 9 lb dog to walk over it and the top layer disintegrated. There were pieces of material all over the place. I tried it with several of the pads, just in case there were some bad ones, but nope every one did this. The size is perfect though.