Amazon.com: Customer reviews: Blink Video Doorbell | Two-way audio, HD video, motion and chime app alerts and Alexa enabled — wired or wire-free (Black)
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  • Blink Video Doorbell | Two-way audio, HD video, motion and chime app...
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Customer reviews

4.3 out of 5 stars
4.3 out of 5
38,504 global ratings
5 star
68%
4 star
14%
3 star
7%
2 star
3%
1 star
7%
Blink Video Doorbell | Two-way audio, HD video, motion and chime app alerts and Alexa enabled — wired or wire-free (Black)

Blink Video Doorbell | Two-way audio, HD video, motion and chime app alerts and Alexa enabled — wired or wire-free (Black)

byBlink Home Security
Color: BlackConfiguration: Video Doorbell StandaloneChange
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Top positive review

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Sock My World
4.0 out of 5 starsREAD THIS BEFORE ANY OTHER REVIEW
Reviewed in the United States on October 23, 2021
I also had an issue with the mount and spent an hr trying to secure it on with no luck. I am tech savvy so this thing shouldn't be as hard as it is to simply mount the doorbell to the mount. I just put my return in and was just frustrated all around. To get a new one would take almost a week. I decided to take a breath and a dab. I sat down and closely looked at the backing and the mount. YOU HAVE TO put alot of effort into sliding the mount on. Once you closely look at how the inserts go in line it up and push REALLY HARD sliding the doorbell down. It will slide and lock into place. It shouldn't be this hard to put on and I can see why people are leaving poor reviews. Trust me on this though and don't give up!

UPDATE: day 2 and so far so good. I've realized the reason for it being so hard to put the mount on, its to make it VERY sturdy when the doorbell is attached. I've read a review talking about this being easy to steal and I would have to disagree. The door bell isn't going anywhere unless someone takes a hammer to it. The picture quality is really good, the picture I uploaded to this review doesn't compare to the live feed view on my iPhone. This doorbell comes with an "armed" and "disarmed" mode so when you're not wanting 100 notifications because of birds flying by your doorbell you can disarm and when you leave the house or go to sleep you can arm, I found this convenient.

UPDATE#2: Its been over a month now and no problems whatsoever! I went out and bought a 128GB flash drive to put into the module and now my recordings are being saved straight to that. This makes life a lot easier when accessing stored clips and transferring that data to a PC. The doorbell is still nice and tight and working like a charm. For the price you cant really go wrong with this doorbell combo. I suggest purchasing the combo and not the stand alone doorbell itself unless you already have a module in your home.
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2,375 people found this helpful

Top critical review

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themike
2.0 out of 5 starsPotential to be great, but not yet.
Reviewed in the United States on October 23, 2021
A few years ago I was excited to see that BLINK had a doorbell announced at CES so I committed to a multi-camera setup. After it became apparent it wasn't being released, I purchased a RING doorbell and subscription plan begrudgingly. The minute I saw the pre-order for this, I instantly grabbed one. Excited to have everything in one ecosystem, the anticipating and re-excitement from years ago was there. During the waiting period I realized someone pointed out, which at the time was NOT listed on the pre-order page, that you need a Sync-2 module to save the footage/rings. I had a spare but it could have been annoying. Fast forward to today when I received it. It looks beautiful and is a slim profile but the mounting bracket is an absolute joke. 2 shallow screws and no thumbail screw to lock the device in, this could easily be ripped out of the wall within 2 seconds. Combine that with the amount of pressure needed to lock this device into place, theres no doubt in my mind that after a year of changing the batteries some of these small clip/brackets on the plate will indeed snap. The image quality is way too HDR and totally blown out by the sun and bright daylight in the sky, creating a darkness on the face of whoever rings the bell which surprise, kind of defeats the purpose. Lastly, the fact that Amazon did NOT have the mount was the cherry on top. The email they sent later allowed us to order the corner mount free of charge, but inside the blink app it states that it should come with a couple different mounting plate options which it did not. So all in all, I prefer the Blink ecosystem to most and physically this doorbell is great but for something in R&D for 3+ years you definitely dropped the ball on the easiest pieces of the puzzle, especially for a company that owns RING which has an excellent mounting package in the box.
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470 people found this helpful

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From the United States

themike
2.0 out of 5 stars Potential to be great, but not yet.
Reviewed in the United States on October 23, 2021
Color: BlackConfiguration: Video Doorbell StandaloneVerified Purchase
A few years ago I was excited to see that BLINK had a doorbell announced at CES so I committed to a multi-camera setup. After it became apparent it wasn't being released, I purchased a RING doorbell and subscription plan begrudgingly. The minute I saw the pre-order for this, I instantly grabbed one. Excited to have everything in one ecosystem, the anticipating and re-excitement from years ago was there. During the waiting period I realized someone pointed out, which at the time was NOT listed on the pre-order page, that you need a Sync-2 module to save the footage/rings. I had a spare but it could have been annoying. Fast forward to today when I received it. It looks beautiful and is a slim profile but the mounting bracket is an absolute joke. 2 shallow screws and no thumbail screw to lock the device in, this could easily be ripped out of the wall within 2 seconds. Combine that with the amount of pressure needed to lock this device into place, theres no doubt in my mind that after a year of changing the batteries some of these small clip/brackets on the plate will indeed snap. The image quality is way too HDR and totally blown out by the sun and bright daylight in the sky, creating a darkness on the face of whoever rings the bell which surprise, kind of defeats the purpose. Lastly, the fact that Amazon did NOT have the mount was the cherry on top. The email they sent later allowed us to order the corner mount free of charge, but inside the blink app it states that it should come with a couple different mounting plate options which it did not. So all in all, I prefer the Blink ecosystem to most and physically this doorbell is great but for something in R&D for 3+ years you definitely dropped the ball on the easiest pieces of the puzzle, especially for a company that owns RING which has an excellent mounting package in the box.
470 people found this helpful
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TechJunkie
5.0 out of 5 stars Impressive little doorbell
Reviewed in the United States on October 23, 2021
Color: BlackConfiguration: Video Doorbell Standalone
There’s a few more steps to set up, and requires a blink sync for completely wireless use. Camera quality is there, wish the box came with double stick tape, but I managed. To set up the chiming on an Alexa you’d have to have the skill installed once it’s installed it recognizes the doorbell. For the price features and true wirelessness! I recommend!
273 people found this helpful
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Amazon Customer
1.0 out of 5 stars Design defect must be fixed before putting your orders in
Reviewed in the United States on November 15, 2021
Color: BlackConfiguration: Video Doorbell StandaloneVerified Purchase
The media could not be loaded.
 In my opinion this is a good product but reason for 1 star is because of the simple design defect and waiting about 1 month for the release of this product. I love blink products but this is something that must be addressed because I see I’m not the only one having this issue. The waterproof seal is a defect either it’s to thick or the seal is to hard and won’t compress enough to allow you to put the back end onto product. Sadly that’s the only fix or blink sends a new seal. In my opinion it’s such a simple defect hopefully someone from blink sees my review and try’s to correct this some how. I’m a tech enthusiast and love all of blinks products but just hate to see the product fail because of a simple flaw after it took a while to test this for consumers. Will later change it until there’s a update in design and there is a fix for this
162 people found this helpful
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Ed Moore
2.0 out of 5 stars Not recommended.
Reviewed in the United States on November 28, 2021
Color: BlackConfiguration: Video Doorbell StandaloneVerified Purchase
The media could not be loaded.
 I've been a Blink customer since the beginning. I have every iteration of their products and was excited to see them offer a doorbell. That excitement wore off quickly after I installed their doorbell and soon turned to disappointment. Here are my issues with the doorbell:
1. Short battery life. Even though it's connected to my 24VAC doorbell transformer, it still runs on battery power. I have burned through the first set of lithium AA's in less than 3 weeks of use.
2. I had to purchase their angled mount ($8) separately because my doorbell button is low and the doorbell camera was cutting off the heads of tall people.
3. Notifications. This is my biggest beef. Right now, if someone rings the bell, you get a standard notification on your phone. You can also set your Alexa devices to make a voice announcement that the doorbell was rung. That's it. You don't get automatic live video of the doorbell camera on the app or Echo Shows, Spots etc. You don't know who's there. I suspect this is a hardware limitation of the Blink system. When a Blink camera is recording, you can't pull up a live video feed. I'm doubtful that this critical feature will ever be added.
Customer image
Ed Moore
2.0 out of 5 stars Not recommended.
Reviewed in the United States on November 28, 2021
I've been a Blink customer since the beginning. I have every iteration of their products and was excited to see them offer a doorbell. That excitement wore off quickly after I installed their doorbell and soon turned to disappointment. Here are my issues with the doorbell:
1. Short battery life. Even though it's connected to my 24VAC doorbell transformer, it still runs on battery power. I have burned through the first set of lithium AA's in less than 3 weeks of use.
2. I had to purchase their angled mount ($8) separately because my doorbell button is low and the doorbell camera was cutting off the heads of tall people.
3. Notifications. This is my biggest beef. Right now, if someone rings the bell, you get a standard notification on your phone. You can also set your Alexa devices to make a voice announcement that the doorbell was rung. That's it. You don't get automatic live video of the doorbell camera on the app or Echo Shows, Spots etc. You don't know who's there. I suspect this is a hardware limitation of the Blink system. When a Blink camera is recording, you can't pull up a live video feed. I'm doubtful that this critical feature will ever be added.
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118 people found this helpful
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Katie&Matt
1.0 out of 5 stars Impossible to install
Reviewed in the United States on November 16, 2021
Color: BlackConfiguration: Video Doorbell StandaloneVerified Purchase
The media could not be loaded.
 The camera works great but the design is defective and I have to use tape to mount it. The bell will not mount to the plate. I called and a new one was sent with the same exact issue. This is ridiculous I am probably going back to a regular doorbell.
52 people found this helpful
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Wise Buyer
5.0 out of 5 stars Completed my set.
Reviewed in the United States on November 17, 2021
Color: BlackConfiguration: Video Doorbell StandaloneVerified Purchase
The media could not be loaded.
 I had already had to blink exterior cameras so when I had the chance to pre-order the doorbell camera I jumped on it. The doorbell camera does its job. Image quality is great day, and night. At night time the infrared is good allowing you to have good clarity and resolution. You get quick notifications when someone is at your door. You can set it to capture any motion at your property. You can set focus areas, and private areas. You can set the length of record time from 5 to 20 seconds. The placement of the doorbell we'll also impact what's your camera picks up. But after having had and installing various types of doorbell cameras from Ring and more. I'm satisfied. Why go and buy a $100, or $200 option when you can purchase of $50 option that is just as good.

Sure there are some drawbacks, but they will be drawbacks with all of them. If I had to point out any one drawback is that the cameras motion capture has a cool down before it can record again.
Example: if the camera has a view of the street and 2 cars go by, the second car could go by without ever being captured on video if it wasn't recorded in the same clip as the first car.

You can extend to about of time each clip is allowing you to get more footage. But longer record times use more battery life.

I got this one because I already had a hub, and 2 cameras I can capture any, and everything that comes my way. All my Amazon packages are safe, and I know whose at my door Everytime.

Bravo, and thank you Blink.
46 people found this helpful
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santiago
1.0 out of 5 stars Back door broken
Reviewed in the United States on October 23, 2021
Color: BlackConfiguration: Video Doorbell StandaloneVerified Purchase
After doing all the installation then trying to close it as per instruction… guess what, it does not close. Going back to Amazon.
46 people found this helpful
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happy camper
1.0 out of 5 stars Horrible
Reviewed in the United States on October 24, 2021
Color: BlackConfiguration: Video Doorbell StandaloneVerified Purchase
The mounting bracket is almost impossible to mount. If you do get it on and take it off again good luck putting it back. I went back to my $7 doorbell and camera above the door.
46 people found this helpful
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Charissa
1.0 out of 5 stars It's a awesome doorbell, but...
Reviewed in the United States on December 20, 2021
Color: BlackConfiguration: Video Doorbell StandaloneVerified Purchase
The media could not be loaded.
 I love the overall doorbell. It picks up movement, as you can see in the video. It's affordable, and the quality is good.
The drawbacks:
I had to replace the batteries within a month of use. It has been pretty chilly here, so I suspect that is the reason why. I also got about 30 notifications a day.
The next day after I replaced the batteries, it stopped detecting motion and wouldn't give me notifications. So I paid the monthly subscription fee ($3) and it started working again. Please note that I still had 10 days left in my trial.
Please mark my review as helpful if you found it to do so. Have a good one.

UPDATE 12/21/2021:
Once again it stopped working. It won't even give me notifications of movement. I'll definitely be returning and spending the extra money on a ring. This is ridiculous.
33 people found this helpful
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JCReviews
1.0 out of 5 stars Absolutely useless!!
Reviewed in the United States on October 29, 2021
Color: BlackConfiguration: Video Doorbell StandaloneVerified Purchase
I have several Blink products and have been very happy with them. This however has been a terrible experience. Firstly, it took forever to get this connected to my Blink platform, continual error message and connection fails.

Once I finally got this installed I could not get it to connect to my existing chime, despite the fact it met the required specs (16-24V). To me it felt like the metal connectors on the bell were not connecting to the back cover metal connectors.

After clipping the unit on and off the back cover several times (attempting to make chime connection) one of the plastic connectors bent making reconnection between the bell and the back cover almost impossible.

Finally the tiny flimsy metal connector in the bell snapped rendering the whole thing useless.
Customer image
JCReviews
1.0 out of 5 stars Absolutely useless!!
Reviewed in the United States on October 29, 2021
I have several Blink products and have been very happy with them. This however has been a terrible experience. Firstly, it took forever to get this connected to my Blink platform, continual error message and connection fails.

Once I finally got this installed I could not get it to connect to my existing chime, despite the fact it met the required specs (16-24V). To me it felt like the metal connectors on the bell were not connecting to the back cover metal connectors.

After clipping the unit on and off the back cover several times (attempting to make chime connection) one of the plastic connectors bent making reconnection between the bell and the back cover almost impossible.

Finally the tiny flimsy metal connector in the bell snapped rendering the whole thing useless.
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32 people found this helpful
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