Amazon.com: Customer reviews: Blink Video Doorbell + Sync Module 2 | Two-way audio, HD video, motion and chime app alerts and Alexa enabled — wired or wire-free (Black)
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  • Blink Video Doorbell + Sync Module 2 | Two-way audio, HD video, motion...
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Customer reviews

4.3 out of 5 stars
4.3 out of 5
45,749 global ratings
5 star
68%
4 star
15%
3 star
7%
2 star
3%
1 star
7%
Blink Video Doorbell + Sync Module 2 | Two-way audio, HD video, motion and chime app alerts and Alexa enabled — wired or wire-free (Black)

Blink Video Doorbell + Sync Module 2 | Two-way audio, HD video, motion and chime app alerts and Alexa enabled — wired or wire-free (Black)

byBlink Home Security
Color: BlackStyle: Video Doorbell Full SystemConfiguration: Without Blink MiniChange
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Top positive review

All positive reviews›
Whose That Guy
5.0 out of 5 starsWell worth the cost & perfect add on for existing Blink customers
Reviewed in the United States on November 4, 2021
If you are like me you are a happy existing Blink Camera user who is thinking about adding the door bell to your existing setup. I had a blink camera setup aiming at my front door so at first I was not too sure that I really needed the door bell. However for the cost I am very glad I got one. There are a couple of things to know:

(1) If you are an existing Blink customer, you do not need a second sync module. All you need is the door bell and you can simple add it to your existing account (as easy as adding an additional camera).

(2) If you are planning on hardwiring the blink doorbell to your existing doorbells wires. . . . you still have to use 2 AA batteries to power the camera. This did not make sense to me as I figured my hardwires would power it, but sure enough after calling Blink support I realized I needed to put the AA batteries in the camera. The hard wire will allow your blink doorbell to ring the doorbell in your home but will not power the camera.

(3) You can turn on motion detection or just have the blink door bell turn on when the door bell is rung. This is a nice feature. If you want to catch anyone that comes to your door (whether they ring the bell or not, you can simple turn this feature on in the app). If you want to save battery life and are only interested in door bell ringers you can turn motion detection off.

(4) It has two way audio, meaning you will always hear the person at your door. . . . but you can also choose to speak to the person if you choose. For me the audio the person at the door hears comes across a little staticky, but that could be my phone or the fact that I am using the corner mount.

(5) It has more of a fish bowl view so it catches a wide view (meaning it can cover most of your front porch)

(6) There is no additional cost to having the Blink doorbell or camera system. Unlike other door bell systems out there, there is no additional cost to the Blink Doorbell. The app is free, cloud storage is free, downloading images or videos is free, etc.

If you are looking to set it up with just batteries and no wiring to an existing doorbell system, setup is a breeze (will take two minutes). If you are looking to hard wire it, it is still pretty easy. I am not a handy man and what I know about electricity will shock you (get my joke) but even I was able to hard wire it. Get the doorbell, you will be glad you did. Hope this review helped.
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853 people found this helpful

Top critical review

All critical reviews›
themike
2.0 out of 5 starsPotential to be great, but not yet.
Reviewed in the United States on October 23, 2021
A few years ago I was excited to see that BLINK had a doorbell announced at CES so I committed to a multi-camera setup. After it became apparent it wasn't being released, I purchased a RING doorbell and subscription plan begrudgingly. The minute I saw the pre-order for this, I instantly grabbed one. Excited to have everything in one ecosystem, the anticipating and re-excitement from years ago was there. During the waiting period I realized someone pointed out, which at the time was NOT listed on the pre-order page, that you need a Sync-2 module to save the footage/rings. I had a spare but it could have been annoying. Fast forward to today when I received it. It looks beautiful and is a slim profile but the mounting bracket is an absolute joke. 2 shallow screws and no thumbail screw to lock the device in, this could easily be ripped out of the wall within 2 seconds. Combine that with the amount of pressure needed to lock this device into place, theres no doubt in my mind that after a year of changing the batteries some of these small clip/brackets on the plate will indeed snap. The image quality is way too HDR and totally blown out by the sun and bright daylight in the sky, creating a darkness on the face of whoever rings the bell which surprise, kind of defeats the purpose. Lastly, the fact that Amazon did NOT have the mount was the cherry on top. The email they sent later allowed us to order the corner mount free of charge, but inside the blink app it states that it should come with a couple different mounting plate options which it did not. So all in all, I prefer the Blink ecosystem to most and physically this doorbell is great but for something in R&D for 3+ years you definitely dropped the ball on the easiest pieces of the puzzle, especially for a company that owns RING which has an excellent mounting package in the box.
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536 people found this helpful

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From the United States

Madora
5.0 out of 5 stars Works well!
Reviewed in the United States on October 24, 2021
Color: BlackStyle: Video Doorbell Full SystemConfiguration: Without Blink MiniVerified Purchase
I got this doorbell because it’s cheaper than the Ring one. It was easy to set up. Two screws into the door frame and I was able to slide it on. The camera works well and I was able to link it to all my Alexa stuff. I did the no wire worked and it works well!
350 people found this helpful
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dschott
4.0 out of 5 stars Not sure why all the negative reviews
Reviewed in the United States on October 24, 2021
Color: BlackStyle: Video Doorbell Full SystemConfiguration: Without Blink MiniVerified Purchase
I got this and just mounted it. I will say that the instructions are not very detailed but being tech oriented I was able to figure everything out. I added the blink app and connected the sync 2 module up using the app instructions which were fine. I did buy a 256gb usb for internal storage which was detected in the app. Once the sync module was up I added the batteries to the camera but left the back off. In the app you add the device as a doorbell and follow the setup. Once done I took the back outside and started to mount it. Prior to mounting you have to leave a small space on the side so you can put the cover on. In my case I left a little on the left. Mine is mounted on the trim which is on a corner so I did use 2” screws with the same thickness as the ones provided and also took a little clear weather caulk to give it as seal. Don’t cover the contacts on the back. The longer screws hopefully with deter someone from stealing it but my neighbors has been up for months. These screws were long enough to get to the wood door frame. I did change the 10sec delay to 15 so less pics are taken as we are coming and going. Quality looked good on a cloudy day so I’ll have to see how night is as well. So far I like it. We shall see how the battery does. I’m adding the fact that once the 30 day trial ended my local storage took over; however, not having the sub takes away the ability to delete more than one at a time. That’s ridiculous
373 people found this helpful
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Favio Hernandez
1.0 out of 5 stars Impossible to mount.
Reviewed in the United States on October 23, 2021
Color: BlackStyle: Video Doorbell Full SystemConfiguration: Without Blink MiniVerified Purchase
This product is structurally defective, don't even attempt buying this, all you are getting is a poor quality camera that cannot be mounted on any surface, if you want to buy a camera that can't be mounted anywhere without the use of duct tape this will surely be that.
269 people found this helpful
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T K F
4.0 out of 5 stars Good For The Cost
Reviewed in the United States on October 23, 2021
Color: BlackStyle: Video Doorbell Full SystemConfiguration: Without Blink MiniVerified Purchase
This is a hard camera to mount. It requires you mount the bracket in place very tight before trying to attach. It requires a lot of force then slide down in place. The first one I received was impossible and seem latch was broke. But Blink directly reached out to me and sent another one quickly. It went on and looks good, but like I said requires a lot of downforce. Needs to be a better design.
94 people found this helpful
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AnInSe
1.0 out of 5 stars Unless you enjoy hours of frustration, DO NOT BUY to record to local USB.
Reviewed in the United States on October 26, 2021
Color: BlackStyle: Video Doorbell Full SystemConfiguration: Without Blink MiniVerified Purchase
The Blink video doorbell + sync module 2 might be somewhat OK if you want to continue to utilize the cloud storage option (free 30-day trial is activated by default - probably so you think it works better than it actually will once you cancel the cloud service), but if you're planning to use this setup for local motion-activated recording to a USB stick, I STRONGLY advise against it. I spent 4 hours last night trying to get the local storage working, and while I would receive motion alerts on my phone, it never once recorded any video. I tried 3 different USB thumb drives, all formatted in exFAT with a PC and with the sync module. Spent over an hour on the phone today with tech support, and while he connected to both the sync module and doorbell repeatedly (and did several reboots) he couldn't figure out the problem either. Then he asked me to download some sketchy app that collects all kinds of info about the health of my home network, and sends it off to who knows where. Yeah, I'm not going to do that. I offered to provide him whatever "health" info he needed about my network by using one of the apps I already use to monitor my "network health", and he said I had to download that specific app because it's required as the next step in troubleshooting, or he could no longer help me. I also tried troubleshooting using their online support, and encountered endless "502 Bad Gateway" errors.

Other factors you might want to know:
Even if you do finally get the local storage working, according to Blink's website, videos are first transferred to Blink's servers, and then to your USB storage - so you're still dependent on Blink's servers, which is also something that can be taken away or made a "Premium" feature in the future.

Summary: If you're wanting local storage (a feature that appeals to many of the people interested in this product), this product is FAR from being ready for prime time, and the tech support infrastructure is terrible. AVOID!
101 people found this helpful
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Kent Steffen
1.0 out of 5 stars READ THIS BEFORE YOU BUY: The doorbell that does not chime in your house.
Reviewed in the United States on November 4, 2021
Color: BlackStyle: Video Doorbell Full SystemConfiguration: Without Blink MiniVerified Purchase
This is the most ridiculous doorbell I have ever used. THERE IS NO CHIME BOX INSIDE YOUR HOUSE, so the doorbell will not ring inside your house, so you will never know if someone is at your door, unless you are holding your phone and staring at the screen to see your "app notification". How could they design a doorbell that does not have a way to attach a chime box inside your house so you can hear it ringing? Sure is silly to go through the blink app at the end of the day to see how many people sat on your porch ringing your new high tech doorbell that does not chime in your house. Not my normal experience with this innovative company.
80 people found this helpful
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Judy
1.0 out of 5 stars Impossible to mount
Reviewed in the United States on October 26, 2021
Color: BlackStyle: Video Doorbell Full SystemConfiguration: Without Blink MiniVerified Purchase
I thought I'd have a problem with the technical setup, but I assumed mounting it would be a cinch. I had it backwards. I did call tech support to help with setup, but that turned out to be easy. The mounting instruction video makes it look so easy -- press, slide it down, and it's on. I can't tell you how many times I watched that video and tried, over and over again, to get it to click on. I was ready to hit it with a hammer to see if that might make it snap into place, but the guy on tech support advised against it. I really wish I could have gotten it mounted, because I liked everything else about it. I'd say it has a definite design flaw.
68 people found this helpful
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Josh McCarthy
5.0 out of 5 stars Great Value
Reviewed in the United States on November 6, 2021
Color: BlackStyle: Video Doorbell Full SystemConfiguration: Without Blink MiniVerified Purchase
Bought this over a Ring because I have no desire too have multiple apps for the cameras in my house. Figured it'd be a "great value" Ring, since Amazon owns Ring also but Im pleasantly surprise by the quality. FYI, the wedge for an extra 25° of angle or tilt is already included in the box. I bought with the sync module 2.
I have many Blink minis and Blink cams in and out of my house. The picture quality of this is on par with any other Blink cam and it gives a door notification when someone rings it. I have mine hard wired using the existing wires for my door bell. When I ring the the Blink it also rings by door bell ringer inside my house just like I wanted. To my knowledge the Ring Brand cams dont do this unless you buy a separate speaker. No extra speaker needed here. I cannot speak if you just use the battery only operation. I doubt their be any way to use you're existing door chime unless you hardwire this. Hard wiring is easy, their is no polarity since it senses it automatically.
As far as the final mounting to the base on my wall, it is tricky. I see a few reviews on here just about how hard it is to clip onto the wall or saying its defective. You definitely need a bit a finesse to get it to pop/lock in to the base plate on the wall but its snug. Also it has a security key like things you have to use to remove so someone can walk up and easily snatch it off your wall.
Overall its an excellent product for the price.
Customer image
Josh McCarthy
5.0 out of 5 stars Great Value
Reviewed in the United States on November 6, 2021
Bought this over a Ring because I have no desire too have multiple apps for the cameras in my house. Figured it'd be a "great value" Ring, since Amazon owns Ring also but Im pleasantly surprise by the quality. FYI, the wedge for an extra 25° of angle or tilt is already included in the box. I bought with the sync module 2.
I have many Blink minis and Blink cams in and out of my house. The picture quality of this is on par with any other Blink cam and it gives a door notification when someone rings it. I have mine hard wired using the existing wires for my door bell. When I ring the the Blink it also rings by door bell ringer inside my house just like I wanted. To my knowledge the Ring Brand cams dont do this unless you buy a separate speaker. No extra speaker needed here. I cannot speak if you just use the battery only operation. I doubt their be any way to use you're existing door chime unless you hardwire this. Hard wiring is easy, their is no polarity since it senses it automatically.
As far as the final mounting to the base on my wall, it is tricky. I see a few reviews on here just about how hard it is to clip onto the wall or saying its defective. You definitely need a bit a finesse to get it to pop/lock in to the base plate on the wall but its snug. Also it has a security key like things you have to use to remove so someone can walk up and easily snatch it off your wall.
Overall its an excellent product for the price.
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Customer image Customer image Customer image
Customer imageCustomer imageCustomer image
12 people found this helpful
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ERL
1.0 out of 5 stars Broken out of the box
Reviewed in the United States on October 23, 2021
Color: BlackStyle: Video Doorbell Full SystemConfiguration: Without Blink MiniVerified Purchase
Battery door broken and would not attach right out of the box. Returning for replacement, hopefully just a fluke.
58 people found this helpful
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Brian
5.0 out of 5 stars It's got problems - and i STILL LOVE IT!!
Reviewed in the United States on June 17, 2022
Color: BlackStyle: Video Doorbell Full SystemConfiguration: Without Blink MiniVerified Purchase
i LOVE this product so much, if i need to get another wifi camera, it will likely be another Blink.

I have not been compensated in any way, for this review.

Does everything "as advertised".

First - the bad news:

It should be mentioned there are two parts: the "wall-mount bracket" and the doorbell camera which attaches to the wall-mount.

This "mounting bracket" is horribly designed for its intended purpose (i.e. holding the doorbell camera against the door). Once the bracket is securely mounted to your door (or wall), it's *extremely* difficult to attach the camera to it. Even when following instructions - it required a great deal of strength to snap it in place.

I successfully did it two or three times, but at some point, i accidentally broke the little plastic clips that secure the camera in place.

Ultimately, problem solved by running a length of invisible scotch tape around the mounting bracket's edge, laying it on a flat surface (sticky side facing up), then carefully placing the camera down "onto" the bracket, and finally folding the tape UP and against the edge of the camera.

Once these two parts are together, then i take the assembly and "stick" to the door using adhesive strips (made by a well known stationery & adhesives supply co (think "one more than '2L'."))

I am "NOT" mechanically inclined. If you put a wrench in my hand - i won't know which end to use to screw in the nail! So take my word for it - using adhesive strips & scotch tape - if I could get this thing to stay on the wall securely - then you can too! As Mr Spock once said, "Primitive but effective."

In a couple pictures, if you look closely, you can see the tabs sticking out from beneath.

Also pictured (& you don't need to look all that closely) is extreme closeup (camera flash ON) so the tape is easily seen. However casual observation as you're standing at the door (even if you ring the bell), the tape is easily overlooked against the black plastic casing.

So while it's not ideal (indeed poorly designed), this bracket issue isn't a deal-breaker - especially for such an affordable price.

Now the good news!

OMG! Where to begin! BATTERY USE is nearly "non-existent"! Put it this way: I've had my unit working for over three months, running on the same batteries it came with.

I live in an indoor building, and with neighbours, deliveries, etc - fairly high traffic / motion sensor triggered video 25 times in the past 24 hrs, and 33 times the previous 24 hrs. So that's just a little more than a 10-second video clip every hour.

For the past month - it's been on HIGH RESOLUTION (which uses more battery power), and longer clips both for "motion" as well as "doorbell" (this also uses more battery power).

So again - THREE MONTHS on the same batteries! Amazing! I should mention the batteries are Lithium (after tax & shipping, about $ 4 a piece). But i don't care. It's a great system! I love it.

This incredible battery-life / add to that it's "feather weight" - i don't mind using (& periodically changing) the adhesive strips - what? - "every 3 or 4 Months"??

Blink Doorbell Camera works & plays well with Alexa. Because my office & Alexa are just inside our front door (i'm sort of the gatekeeper) - i don't want people hearing they've been detected - so rather than Alexa announcing "Someone's at the door" - instead, i have my office lights flash red & white. I also have it make a quiet "ticking" sound. On the other hand - my wife's office is far away from our front door, so in her case, Alexa simply says "Someone's at the front door".

Of course - the "Blink" app stamps the exact time each video clip was recorded (see image).

- - - - - -

Video Storage: They have an affordable cloud service ($3 per month at the time of this review), but i got the sync module so i don't need to pay for the extra cloud storage.

If my math is right - the extra cost for the Sync Module is about $ 36 - the same price you pay for a year of storage.

I strongly recommend the sync module over the pay service. Sync module works very well.

IMPORTANT: BLINK DOORBELL ONLY WORKS WITH 2.4G WIFI (i.e. it will not work on 5G).

I found this out the hard way, when i spent over a week, trying to figure out why i could no longer record video.

SIDE-NOTE: During this "non-record week", the unit DID still chime - both when motion was detected, as well as when the doorbell was pressed. Just no "10-second recorded video" of the chime.

Because of this issue - i also discovered "Blink" has a good, responsive tech support. Just be aware you must wait at least 48 hrs for them to respond. But they DO respond, and they're very helpful. :-)

Back story: one day, I suddenly couldn't record video, and sent them a service request. But before they got back to me - my camera was working again, and i couldn't figure out why (i thought it "MIGHT" be the 5G, but i wasn't sure).

So by the time they got back to me - i sent them an email saying Doorbell Camera was working again, i'm happy and issue Closed. Then (still not sure how/why it fixed itself) - i described my 2.4 / 5 G switch, and asked if that could have caused the problem? They replied "YES" and explained that 5G didn't work.

Again - this is "AFTER" i said it was working again (so at this point, they really didn't "NEED" to reply). And they REPLIED anyway! Personable and informative.

Not a "BIG DEAL", but if i had it to do over - i should have paid closer attention to COLOR! My door is mostly light & pastel colors (see picture). But my doorbell is BLACK, so aesthetically - it stands out a little more than it should. It's already sort of bulky from the get-go, so i wish i'd gotten the white one.

So again - overall this is an excellent system (& very AFFORDABLE too).

Get it! You'll be glad you did.
Customer image
Brian
5.0 out of 5 stars It's got problems - and i STILL LOVE IT!!
Reviewed in the United States on June 17, 2022
i LOVE this product so much, if i need to get another wifi camera, it will likely be another Blink.

I have not been compensated in any way, for this review.

Does everything "as advertised".

First - the bad news:

It should be mentioned there are two parts: the "wall-mount bracket" and the doorbell camera which attaches to the wall-mount.

This "mounting bracket" is horribly designed for its intended purpose (i.e. holding the doorbell camera against the door). Once the bracket is securely mounted to your door (or wall), it's *extremely* difficult to attach the camera to it. Even when following instructions - it required a great deal of strength to snap it in place.

I successfully did it two or three times, but at some point, i accidentally broke the little plastic clips that secure the camera in place.

Ultimately, problem solved by running a length of invisible scotch tape around the mounting bracket's edge, laying it on a flat surface (sticky side facing up), then carefully placing the camera down "onto" the bracket, and finally folding the tape UP and against the edge of the camera.

Once these two parts are together, then i take the assembly and "stick" to the door using adhesive strips (made by a well known stationery & adhesives supply co (think "one more than '2L'."))

I am "NOT" mechanically inclined. If you put a wrench in my hand - i won't know which end to use to screw in the nail! So take my word for it - using adhesive strips & scotch tape - if I could get this thing to stay on the wall securely - then you can too! As Mr Spock once said, "Primitive but effective."

In a couple pictures, if you look closely, you can see the tabs sticking out from beneath.

Also pictured (& you don't need to look all that closely) is extreme closeup (camera flash ON) so the tape is easily seen. However casual observation as you're standing at the door (even if you ring the bell), the tape is easily overlooked against the black plastic casing.

So while it's not ideal (indeed poorly designed), this bracket issue isn't a deal-breaker - especially for such an affordable price.

Now the good news!

OMG! Where to begin! BATTERY USE is nearly "non-existent"! Put it this way: I've had my unit working for over three months, running on the same batteries it came with.

I live in an indoor building, and with neighbours, deliveries, etc - fairly high traffic / motion sensor triggered video 25 times in the past 24 hrs, and 33 times the previous 24 hrs. So that's just a little more than a 10-second video clip every hour.

For the past month - it's been on HIGH RESOLUTION (which uses more battery power), and longer clips both for "motion" as well as "doorbell" (this also uses more battery power).

So again - THREE MONTHS on the same batteries! Amazing! I should mention the batteries are Lithium (after tax & shipping, about $ 4 a piece). But i don't care. It's a great system! I love it.

This incredible battery-life / add to that it's "feather weight" - i don't mind using (& periodically changing) the adhesive strips - what? - "every 3 or 4 Months"??

Blink Doorbell Camera works & plays well with Alexa. Because my office & Alexa are just inside our front door (i'm sort of the gatekeeper) - i don't want people hearing they've been detected - so rather than Alexa announcing "Someone's at the door" - instead, i have my office lights flash red & white. I also have it make a quiet "ticking" sound. On the other hand - my wife's office is far away from our front door, so in her case, Alexa simply says "Someone's at the front door".

Of course - the "Blink" app stamps the exact time each video clip was recorded (see image).

- - - - - -

Video Storage: They have an affordable cloud service ($3 per month at the time of this review), but i got the sync module so i don't need to pay for the extra cloud storage.

If my math is right - the extra cost for the Sync Module is about $ 36 - the same price you pay for a year of storage.

I strongly recommend the sync module over the pay service. Sync module works very well.

IMPORTANT: BLINK DOORBELL ONLY WORKS WITH 2.4G WIFI (i.e. it will not work on 5G).

I found this out the hard way, when i spent over a week, trying to figure out why i could no longer record video.

SIDE-NOTE: During this "non-record week", the unit DID still chime - both when motion was detected, as well as when the doorbell was pressed. Just no "10-second recorded video" of the chime.

Because of this issue - i also discovered "Blink" has a good, responsive tech support. Just be aware you must wait at least 48 hrs for them to respond. But they DO respond, and they're very helpful. :-)

Back story: one day, I suddenly couldn't record video, and sent them a service request. But before they got back to me - my camera was working again, and i couldn't figure out why (i thought it "MIGHT" be the 5G, but i wasn't sure).

So by the time they got back to me - i sent them an email saying Doorbell Camera was working again, i'm happy and issue Closed. Then (still not sure how/why it fixed itself) - i described my 2.4 / 5 G switch, and asked if that could have caused the problem? They replied "YES" and explained that 5G didn't work.

Again - this is "AFTER" i said it was working again (so at this point, they really didn't "NEED" to reply). And they REPLIED anyway! Personable and informative.

Not a "BIG DEAL", but if i had it to do over - i should have paid closer attention to COLOR! My door is mostly light & pastel colors (see picture). But my doorbell is BLACK, so aesthetically - it stands out a little more than it should. It's already sort of bulky from the get-go, so i wish i'd gotten the white one.

So again - overall this is an excellent system (& very AFFORDABLE too).

Get it! You'll be glad you did.
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