Top critical review
dropping wifi connection lately
Reviewed in the United States on April 25, 2019
For a while (a couple of months) they (KASA plugs) seemed to work well and one of them is handling up to 11 amps. Lately, they (all of them and I have a bunch of the KASA plugs) lose connection to the AT&T fiber network router. ALL computers, Amazon devices, other controls, and Amazon plugs stay up when the KASA devices lose connection. At first I thought it might be the router in some way, but I really doubt it if the AMAZON branded devices stay working. It's interesting (but no less irritating) that they all go off-line together. I'm having no other devices go off-line at the same time. (and I also have a massive home network (I'm retired, but still am an owner in a fair sized computer and telephony company))
A search of the Internet shows other posts where they have been putting up with a similar experience.
- One AMAZON branded outlet is in the same room (same electrical run) and continue to work when KASA devices "stop communicating" with the access point
- Both brands are within 8 to 10 meters of the wifi router
- No other computers or a myriad of other devices and controls (my home "ARP table" list ("ARP" - map of my IP addresses (devices) on my network) rivals many small company's) are affected when the KASA's stop working
- To restore their operation, I reset only the wifi layer of the router and they rejoin
- The reset interval for KASA failures seems to be less and less. (interval between connection loss events continues to reduce - in other words, the time between reset and the next failure seems to be getting shorter)
- my solution: Unless I find some kind of firmware update, I'm not going to fool with this any longer. Even though the AMAZON devices are $7 more each, I am removing all KASA devices and replacing them with AMAZON branded outlets. (The AMAZON devices are easier to connect to anyway (no KASA app in between))
It's occurred early enough that I'm not out a great deal of money, but it's not an insignificant cost either. I simply shouldn't have to do this, but I digress...
That's my review and I can't recommend KASA devices based on this issue.