BUYER BEWARE - I've purchased Roku players in August 2012, May 2015, and this new Stream Stick+ in 2018. When I had a problem "activating" my new Streaming Stick+, I was given a number to "Contact Support Toll Free to Activate Instantly". I called the number and was told that since I had already registered 2 other Roku devices, in order to Activate this 3rd device, I would need to pay $70.00 to have a PREMIUM account. I told them that I didn't need nor want a PREMIUM account. I asked the customer service rep, to deactivate the first Roku I purchased in 2012 and then I would only have 2 registered devices on my account. I was told that - (1) Even if I deactivated a previous Roku player or (2 )if I opened a new account, I would still have to pay the $70.00 in order to register my Streaming Stick+ .
So that is how Roku rewards it's returning long-time customer, by charging them a fee of $70.00 to activate more than 2 of their Roku devices! So, in addition to paying for the device itself, you now have to pay an extra $70.00 to use it!!!
I am hoping this review will alert other potential buyers to Roku's new policy of rewarding their repeat customers.
Patti
| Brand Name | Roku |
|---|---|
| Item Weight | 9 ounces |
| Product Dimensions | 3.7 x 0.8 x 0.47 inches |
| Item model number | 3810R |
| Batteries | 2 AAA batteries required. (included) |
| Is Discontinued By Manufacturer | No |
| Color Name | Model |
| Number of Component Outputs | Hdmi |
