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2-Year Accident Protection Plan for Fire TV Stick (3rd Gen) and Fire TV Stick Lite

7,486 ratings

| 23 answered questions

List Price:	$3.99 Details
Price:	$2.99
You Save:	$1.00 (25%)

In Stock.

Ships from and sold by SquareTrade, Inc..

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Service plan term: 2 year

2 year

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Your Protection Plan will be delivered via e-mail within 24 hours
Only compatible with Fire TV Stick (3rd Gen) and Fire TV Stick Lite purchased within the last 30 days
Your card will be charged immediately, plan starts when device is delivered
Receive a replacement device 2 to 3 days after you make a valid claim
Make up to 3 claims during the term of your warranty
Cancel anytime, full refund in first 90 days
Fully transferable with gifts
No deductibles or shipping fees

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Product details

Date First Available ‏ : ‎ September 23, 2020
Manufacturer ‏ : ‎ KAIMA
ASIN ‏ : ‎ B07ZZSWFFS

Best Sellers Rank: #70 in Amazon Devices & Accessories (See Top 100 in Amazon Devices & Accessories)
- #2 in All Kindle Protection Plans

Customer Reviews:
7,486 ratings

Product guides and documents

Product Documentation (PDF)

Service plan term:2 year


Liquid Damage & Accidents	Speaker/Audio Failure	Battery Failure/Won't Power On	Button Failure

How It works

1. To file a claim, call 1-866-374-9939 from 6am-10pm PST, 365 days a year

2. We'll ship you a replacement device (same or newer model   depending on availability). You'll also receive a pre-paid shipping

label to send your damaged device back to us (must have a valid

credit card on file in order to receive a replacement).

3. Return your damaged device within 30 days of receiving your

replacement (or you will be charged the replacement).

Plan Features

What else does my plan include?

2-day Replacements

Once your claim is approved, we’ll replace your broken item in two business days.

Shipping

We'll ship you a replacement device and provide a prepaid shipping label for you to send us your broken device to us.

Cancel or Transfer Anytime

Customers receive a full refund if they cancel in the first 90 days. Refunds are pro-rated after that. If your device changes owners, transferring your protection plan to the new owner is free and can be done online or over the phone. Plans can’t be transferred from one device to another device.

Part of the Allstate family

Allstate has been protecting people and the things most important to   them for more than 85 years.

SquareTrade award-winning service has earned tens of thousands of 5-star reviews.

Allstate and SquareTrade have over 70 million active policies.

Customer Questions & Answers

See questions and answers

Customer reviews

5 star		84%
4 star		8%
3 star		3%
2 star		1%
1 star		4%

How are ratings calculated?

Top reviews from the United States

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Ally J

Refurbished Replacements :( Poor Customer Service

Reviewed in the United States on December 21, 2020

Service plan term: 2 yearVerified Purchase

This protection isn't that great. I recently had to call to make a claim for a malfunctioning 2018 fire stick. I got bounced around to several agents with thick, hard to understand accents and had to do a bunch of troubleshooting. I expected that. What I didn't expect was that the call would disconnect and then the agent would just order a replacement. AND the replacement was a refurbished fire stick. I must have missed that in the details. So, for anyone like me who doesn't trust refurbished replacements, don't bother with this protection. Another thing to know is that this covers you for only 2 replacements and the agent will encourage you to seek out Amazon tech support so you don't "waste" one of your two allowed. I don't think this was worth it at all and customer service was difficult to understand, didn't seem to understand me we'll either and wasnt helpful in fixing the problem. I ended up cancelling the refurb order and just did a factory reset on my fire stick. The streaming issue is still there so now we just don't even use the fire stick anymore and we use our tv's built in browser instead for streaming. It would be so much easier through the app if our fire stick would work :(

14 people found this helpful

Helpful

Pat Hedrick

Dissatisfied customer with Amazon, supplier's extre Good price check site 😡!

Reviewed in the United States on January 2, 2021

Service plan term: 2 yearVerified Purchase

Ordered November 28th with guaranteed delivery by no later then Deecmber 8th and now its January 2nd and still do not have my warranty! Don't waist your time Amazon can't even get the warranty to you in a reasonable time and they are fire stick is cheap!!

6 people found this helpful

Helpful

DearAmber

A must have for your devices.

Reviewed in the United States on May 8, 2021

Service plan term: 2 yearVerified Purchase

These protection plans are a must have for all your devices. I got this to go with an Amazon fire stick that ended up never being shipped and for some reason this protection plan never arrived in any format. So Amazon refunded me very quickly and did so without any problem. Amazon has amazing customer support services. They're always friendly and helpful.
As far as the protection plans I highly recommend getting them for your devices. I always get the extended warranty and it's saved me money several times.

4 people found this helpful

Helpful

Vanessa Gram

It comes via email Check your spam email folder

Reviewed in the United States on January 30, 2021

Service plan term: 2 yearVerified Purchase

I have to clarify....it's an email. I wasn't giving a bad review in reference to the performance of the firestick. Per customer service the protection agreement is tied to my firestick. Although I haven't received the email.

6 people found this helpful

Helpful

Paris

Warranty without directions???

Reviewed in the United States on December 1, 2020

Service plan term: 2 yearVerified Purchase

Not sure how to use these product??? Would like customer service call to help set up

5 people found this helpful

Helpful

Baby Pooh Bear

Added piece of mind

Reviewed in the United States on November 24, 2020

Service plan term: 2 yearVerified Purchase

Worth the price for protection if ever needed. I personally haven’t had to file a claim yet, but a friend did. They said it was hassle free and they received a new fire stick the day after filing the claim.

5 people found this helpful

Helpful

Does it come with a filter

The remote constantly keeps breaking have to use phone for remote

Reviewed in the United States on January 11, 2021

Service plan term: 3 yearVerified Purchase

I've never used their service before however I hope they come through when I need them the reason why I got them as a device for the TV to watch movies especially the remote is cheaply made and keeps failing I resolve the two using my phone and the app for watching TV and change the channel
He was in Comcast device
you also can buy from Amazon

3 people found this helpful

Helpful