***BED BUGS ***WARNING***Confirmed BED BUGS from this frame***
I purchased this bed last year and went through months of agony thinking I had an allergic reaction only to discover bed bugs crawling on me a couple months ago. I had a canine and visual inspection and they found bed bugs and eggs in the headboard and in the wooden slats and nowhere else in my home. (see attached) I had a heat treatment a couple weeks ago, had them come back to reinspect, and the canine found the bed bugs to still be present in the headboard + slats and nowhere else.
I've also attached photo of the post treatment vacuuming/steam, of what back of the frame looked like *after* all the cleaning, as one of the dead bugs blown onto the wall behind the frame.
I have contact Zinus support, spent hours emailing and calling, and they are unwilling to even reimburse for the frame, let alone all the other material costs I've requested.
The support manager, Vandy, even admitted that several other people have reported bed bugs from their products. I also found another person on a yelp review that got bed bugs in a mattress she purchased.
This has been an absolute nightmare I wouldn't wish on anyone.
Add to your order
- Plan starts on the date of purchase. Product damages from accidents, stains, rips, and tears are covered from day one. Product breakdowns and malfunctions are covered after manufacturer's warranty.
- No additional costs for repairs - parts, labor, and shipping are all included. Easy claims process - file a claim anytime 24/7 via mobile app, online, or phone.
- Cancel anytime, full refund in the first 30 days. Transferable with gifts
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From the manufacturer
Optimal support
Superior style
The Dachelle Platform Bed offers luxurious style to elevate the look of your bedroom. The button tufted headboard and upholstered frame create a soft and supportive foundation for your mattress giving you a comfortable and stylish place to rest.
Built on a firm foundation
No box spring needed
With durable wooden slats spaced evenly apart (2.77" for full sized beds, 2.24" for queen and king), Dachelle provides all the support your mattress needs without a box spring.
Solid and steady
The wood slats stay securely in place with velcro and an adhesive strip keeps your mattress from sliding around on top of the bed.
It’s all in the details
Button tufted
A squared off headboard with neat button tufting add delightful details that give your room a style boost.
Low profile
Get the classic look of a low profile bed while still having 6.3" of clearance underneath to stash away your odds and ends.
Hassle-free
Smartly packed
All the parts and hardware fit in the back of the headboard so it fits snugly into a single box that’s easy to maneuver and unpack. Best of all, the simple assembly takes only minutes, not hours.
Compare Upholstered Platform Beds
 Dachelle |  Curtis |  Shalini |  Omkaram |  Dori |  Lottie |  Misty | |
|
Color
| Dark Grey/Grey Sand | Grey/Light Grey/Navy | Beige/Dark Grey/Sage Grey | Navy | Dark Grey | Dark Grey/Blue Slate | Taupe/Navy/Charcoal Grey |
|
Headboard
| ✔ | ✘ | ✔ | ✔ | ✔ | ✔ | ✔ |
|
Headboard Style
| Button-Tufted | N/A | Diamond-Stitched | Button-Tufted | Square-Stitched Wingback | Square-Stitched | Button-Tufted |
|
Height w/o Headboard
| 13.8" | 13" | 14.2" | 14" | 13.75" | 13.75" | 13.8" |
|
Sizes
| Twin/Full/Queen/King | Full/Queen/King | Twin/Full/Queen/King | Full/Queen/King | Full/Queen/King | Twin/Full/Queen/King | Twin/Full/Queen/King |
Compare with similar items
Customer Questions & Answers
Customer reviews
of what back of the frame looked like *after* all the cleaning
Reviewed in the United States on June 25, 2018
***BED BUGS ***WARNING***Confirmed BED BUGS from this frame***I purchased this bed last year and went through months of agony thinking I had an allergic reaction only to discover bed bugs crawling on me a couple months ago. I had a canine and visual inspection and they found bed bugs and eggs in the headboard and in the wooden slats and nowhere else in my home. (see attached) I had a heat treatment a couple weeks ago, had them come back to reinspect, and the canine found the bed bugs to still be present in the headboard + slats and nowhere else.I've also attached photo of the post treatment vacuuming/steam, of what back of the frame looked like *after* all the cleaning, as one of the dead bugs blown onto the wall behind the frame.I have contact Zinus support, spent hours emailing and calling, and they are unwilling to even reimburse for the frame, let alone all the other material costs I've requested.The support manager, Vandy, even admitted that several other people have reported bed bugs from their products. I also found another person on a yelp review that got bed bugs in a mattress she purchased.This has been an absolute nightmare I wouldn't wish on anyone.
Reviewed in the United States on June 25, 2018
Images in this review
Top reviews from the United States
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Reviewed in the United States on June 25, 2018
I purchased this bed last year and went through months of agony thinking I had an allergic reaction only to discover bed bugs crawling on me a couple months ago. I had a canine and visual inspection and they found bed bugs and eggs in the headboard and in the wooden slats and nowhere else in my home. (see attached) I had a heat treatment a couple weeks ago, had them come back to reinspect, and the canine found the bed bugs to still be present in the headboard + slats and nowhere else.
I've also attached photo of the post treatment vacuuming/steam, of what back of the frame looked like *after* all the cleaning, as one of the dead bugs blown onto the wall behind the frame.
I have contact Zinus support, spent hours emailing and calling, and they are unwilling to even reimburse for the frame, let alone all the other material costs I've requested.
The support manager, Vandy, even admitted that several other people have reported bed bugs from their products. I also found another person on a yelp review that got bed bugs in a mattress she purchased.
This has been an absolute nightmare I wouldn't wish on anyone.
Color: Dark GreySize: FullStyle: Platform Bed OnlyVerified Purchase
of what back of the frame looked like *after* all the cleaning
Reviewed in the United States on June 25, 2018
***BED BUGS ***WARNING***Confirmed BED BUGS from this frame***Reviewed in the United States on June 25, 2018
I purchased this bed last year and went through months of agony thinking I had an allergic reaction only to discover bed bugs crawling on me a couple months ago. I had a canine and visual inspection and they found bed bugs and eggs in the headboard and in the wooden slats and nowhere else in my home. (see attached) I had a heat treatment a couple weeks ago, had them come back to reinspect, and the canine found the bed bugs to still be present in the headboard + slats and nowhere else.
I've also attached photo of the post treatment vacuuming/steam, of what back of the frame looked like *after* all the cleaning, as one of the dead bugs blown onto the wall behind the frame.
I have contact Zinus support, spent hours emailing and calling, and they are unwilling to even reimburse for the frame, let alone all the other material costs I've requested.
The support manager, Vandy, even admitted that several other people have reported bed bugs from their products. I also found another person on a yelp review that got bed bugs in a mattress she purchased.
This has been an absolute nightmare I wouldn't wish on anyone.
Images in this review
Reviewed in the United States on August 11, 2018
Color: Dark GreySize: KingStyle: Platform Bed OnlyVerified Purchase
Reviewed in the United States on October 6, 2018
Color: Grey SandSize: KingStyle: Platform Bed OnlyVerified Purchase
Reviewed in the United States on July 18, 2018
Color: Dark GreySize: QueenStyle: Platform Bed OnlyVerified Purchase
Reviewed in the United States on June 6, 2018
Color: Dark GreySize: QueenStyle: Platform Bed OnlyVerified Purchase
So it was easy to set up and looked nice. However I noticed i was getting bit by something a few weeks later. I inspected the area and pulled out the bed frame to find a infestation of bed bugs. I saw a review before stating the same thing but I thought it was just the person not the bed frames fault... Now I know otherwise.
Images in this review
Reviewed in the United States on May 19, 2017
Color: Dark GreySize: QueenStyle: Platform Bed OnlyVerified Purchase
I was a little skeptical about purchasing a bed online without seeing it first, but I was pleasantly surprised how wonderful this bed really is. I figured I would take the chance and go for it based on others reviews and they were right. This bed is sturdy, rock solid and heavy, as well as being quality constructed with a great contemporary style. This bed makes absolutely no noise and feels just as solid as the solid wood bed it replaced. If you're worried about how it will fare with "activities ", fear no more, it can handle it! I wouldn't hesitate to purchase this bed again.
Oh and the box is gigantic and extremely heavy, about 125lbs, so if it's going on a second floor you better be prepared to open and unpack all the parts first and take them to your assembly area. This is one package I'm sure the delivery driver absolutely hates to deliver.
So, don't be on the ropes about this one.. Buy It!
Oh and the box is gigantic and extremely heavy, about 125lbs, so if it's going on a second floor you better be prepared to open and unpack all the parts first and take them to your assembly area. This is one package I'm sure the delivery driver absolutely hates to deliver.
So, don't be on the ropes about this one.. Buy It!
Images in this review
Reviewed in the United States on July 1, 2017
Color: Dark GreySize: QueenStyle: Platform Bed OnlyVerified Purchase
I have mixed feelings about how to review this product. I received this bed in a box that was in a pretty bad condition, and when I opened it, there was a huge hole in the footboard part. I've called Zinus 4 or 5 times over the last 2 weeks or so, to see how this can be resolved. Not only has no one ever answered the phone(I called during their listed operating hours, of course), but they also didn't return my call at the number I left in the voicemail.
The thing is, I didn't want to replace the whole bed, as I need it. And also to their credit, except for the giant whole that mine was shipped with, the bed has been absolutely fine...good even.
I would say if you get a good version of this bed, it's very worth the money. However, if there's something wrong, and you need support, you can expect to feel like you've wasted your money.
The thing is, I didn't want to replace the whole bed, as I need it. And also to their credit, except for the giant whole that mine was shipped with, the bed has been absolutely fine...good even.
I would say if you get a good version of this bed, it's very worth the money. However, if there's something wrong, and you need support, you can expect to feel like you've wasted your money.
Images in this review
Top reviews from other countries
Alan Friesen
A great frame -- better than anything else in its price range, and intelligent design!
Reviewed in Canada on July 24, 2018Color: Dark GreySize: QueenStyle: Platform Bed OnlyVerified Purchase
Ryan Helwig
It holds up to vigorous activity!
Reviewed in Canada on October 10, 2019Color: Dark GreySize: KingStyle: Platform Bed OnlyVerified Purchase
Jen M
I love it!
Reviewed in Canada on September 2, 2018Color: Dark GreySize: QueenStyle: Platform Bed OnlyVerified Purchase
Jen M
Reviewed in Canada on September 2, 2018
Images in this review
sky
Do not use a mattress that is too high.
Reviewed in Canada on November 17, 2018Color: Grey SandSize: KingStyle: Platform Bed OnlyVerified Purchase
sky
Reviewed in Canada on November 17, 2018
Images in this review
kathleen stuart
Fantastic bedframe
Reviewed in Canada on January 25, 2019Color: Dark GreySize: QueenStyle: Platform Bed OnlyVerified Purchase
kathleen stuart
Reviewed in Canada on January 25, 2019
Images in this review
