Q. How do I connect my Echo device to the Wi-Fi?A.
If your Echo device loses its Internet connection or has intermittent Wi-Fi connectivity issues, first try restarting your Echo device. Remove the power adapter, wait 30 seconds and then reconnect it. Make sure you're using the power adapter included with your Echo device. If connectivity issues persist, see our Troubleshoot Wi-Fi Connectivity Issues
Help & Customer Service Page for common Wi-Fi connectivity resolution recommendations. If you've changed your network password, router or service provider, see our Update the Wi-Fi Settings for Your Echo Device
and our Update the Wi-Fi Settings on Your Echo Show
Help & Customer Service Page for how to update your Wi-Fi settings.Q. Did you buy this Echo device as a gift?A.
If you haven’t already, don’t forget to de-register your Echo device before gifting. Also, remember to forward helpful welcome emails to help them get started with their new device.Q. How do I get started using my Echo device?A.
Check out the Top 10 Alexa picks
for new things to try.Q. What is Brief Mode Mode? A.
With Brief Mode, Alexa speaks less and may play a short sound instead of giving a voice response.Q. What are the different Alexa light ring notifications?
Learn more about the different color Alexa light ring notifications and their meanings here
.Q. Need to reset Alexa?
Having trouble with your Echo device? Restart your device first to see if it resolves the problem. Just unplug the power adapter from the device or the outlet and then plug it back in.Q. Can Alexa speak another language?
Yes, Alexa can speak another language, such as Spanish. To enable multilingual mode, ask Alexa to speak in multiple languages or change the default language. For example, say “Alexa, speak Spanish”
to change your default language. If you say “Alexa, speak English and Spanish”
you can speak to Alexa in either language and she responds in that language. If you say “Alexa, stop speaking Spanish”
you switch back to your primary language setting.Q. How do I change the volume settings on Alexa?
Is Alexa talking too softly or too loudly? Adjust the volume of Echo devices with your voice, or by touch using either the volume controls on-device or in the Alexa app. Try saying, "Alexa, set the volume to [1-10].“
Instructions on how to adjust the volume through the Alexa app are here