It says it is a 15 amp plug but the user manual says 10 amp maximum. Where are the other 5 amps?

asked on February 15, 2021

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Showing 1-5 of 5 answers

I have the Kasa Model HS 103, apparently the same one you have. On the plug itself is printed "15A", just as you report. Yet, Kasa's web site indicates this to be a 12A plug. There is a conflict between what is printed on the plug and what Kasa lists on their web site. When I finally reached a technical person at K… see more I have the Kasa Model HS 103, apparently the same one you have. On the plug itself is printed "15A", just as you report. Yet, Kasa's web site indicates this to be a 12A plug. There is a conflict between what is printed on the plug and what Kasa lists on their web site. When I finally reached a technical person at Kasa, her response was conflicting, too. She reported that the HS 103 was the "lite" and for up to 12A. She said the HS 105 is the one good for up 15A. When I explained that the plug in my hand that I was reading from says HS 103 and 15A. Her response was "the HS 103 is for up to 12A". She did not seem to understand the conflict. Thus, we go on uncertain about the maximum limit of the HS 103. see less I have the Kasa Model HS 103, apparently the same one you have. On the plug itself is printed "15A", just as you report. Yet, Kasa's web site indicates this to be a 12A plug. There is a conflict between what is printed on the plug and what Kasa lists on their web site. When I finally reached a technical person at Kasa, her response was conflicting, too. She reported that the HS 103 was the "lite" and for up to 12A. She said the HS 105 is the one good for up 15A. When I explained that the plug in my hand that I was reading from says HS 103 and 15A. Her response was "the HS 103 is for up to 12A". She did not seem to understand the conflict. Thus, we go on uncertain about the maximum limit of the HS 103.
IdaSight
· February 15, 2021
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It is true that TP-Link has some confusing info on the HS103 smart plug. I just chatted with Support. Finally, after much prodding, I was able to get the full scoop. First of all, let me say that TP-Link is going to modify their info on their site, following my inquiry. Hardware version 1 was rated at 14Amps. Versi… see more It is true that TP-Link has some confusing info on the HS103 smart plug. I just chatted with Support. Finally, after much prodding, I was able to get the full scoop. First of all, let me say that TP-Link is going to modify their info on their site, following my inquiry. Hardware version 1 was rated at 14Amps. Version 2 was rated at 10Amps, and versions 3-5 are rated at 15Amps. You can determine your hardware version on the specs printed on one side of the device. Look in the lower left corner, where is says US/version. Mine, I just bought, show US/5.8. It appears that the ones being sold now are version 5.8 and really are 15Amps. see less It is true that TP-Link has some confusing info on the HS103 smart plug. I just chatted with Support. Finally, after much prodding, I was able to get the full scoop. First of all, let me say that TP-Link is going to modify their info on their site, following my inquiry. Hardware version 1 was rated at 14Amps. Version 2 was rated at 10Amps, and versions 3-5 are rated at 15Amps. You can determine your hardware version on the specs printed on one side of the device. Look in the lower left corner, where is says US/version. Mine, I just bought, show US/5.8. It appears that the ones being sold now are version 5.8 and really are 15Amps.
SCATeam
· October 8, 2021
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Just to clarify the above responses, I have 4 of Model HS-103, V2, US/2.8 Smart Plugs, and they are rated for 12A max (12A x 120 volts = 1,440 Watts). I have been using them for 2 years and they have performed flawlessly. Excellent product, good App (Kasa), and I highly recommend.
GuitarNut
· November 13, 2021
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If you upgrade the software you get the extra 5 amps.
John Robinson
· February 15, 2021
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Current hardware versions (V3, V3.8) are rated for 15A. Previous hardware versions are rated for 12A.
TP-LINK Support Force
Manufacturer · March 2, 2021
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