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  • 85
    vote

    votes
Answer:
Firstly, use a fine black light UV flashlight to find the carpets stain. I would recommend a great black light FLASHLIGHT Asin: B07BC8L581, it is a real 365nm black light with black filter lens, you are sure to see it.
Turbo lightfe
Seller · November 1, 2018
  • 35
    vote

    votes
Answer:
Yes, I use it on all surfaces, hardwood, linoleum, vinyl, tile, sheet rock, carpet, fabric, and clothing and it is the best pet stain cleaner I have ever used!!
SuzeTop Contributor: Makeup
· March 23, 2018
  • 26
    vote

    votes
Answer:
Absolutely! This is the best product discovery I've had in years, and recommend it to everyone.
My older dog has decided she doesn't like going out to potty. I found she had been sneaking a pee on my throw rugs. Could be worse, right?
Anyway, threw them in the wash with just a bit of this. They smelled like fresh la… see more
Absolutely! This is the best product discovery I've had in years, and recommend it to everyone.
My older dog has decided she doesn't like going out to potty. I found she had been sneaking a pee on my throw rugs. Could be worse, right?
Anyway, threw them in the wash with just a bit of this. They smelled like fresh laundry dried outside. Everywhere I've tried Rocco & Roxie it's worked.
Can't say enough, it's amazing! see less
Absolutely! This is the best product discovery I've had in years, and recommend it to everyone.
My older dog has decided she doesn't like going out to potty. I found she had been sneaking a pee on my throw rugs. Could be worse, right?
Anyway, threw them in the wash with just a bit of this. They smelled like fresh laundry dried outside. Everywhere I've tried Rocco & Roxie it's worked.
Can't say enough, it's amazing!

D. Davis
· July 24, 2019
  • 24
    vote

    votes
Answer:
When a dog continues to urinate in the same spot, it's possible the smell has absorbed into the porous concrete or wood type material beneath the flooring or carpet pad. The most efficient way to solve that problem correctly the first time is to actually paint that surface with a primer called KILTZ. Dogs and cats can… see more When a dog continues to urinate in the same spot, it's possible the smell has absorbed into the porous concrete or wood type material beneath the flooring or carpet pad. The most efficient way to solve that problem correctly the first time is to actually paint that surface with a primer called KILTZ. Dogs and cats can smell 400X better than humans. So if you've been unable to remove a scent from their powerful senses, this is what will block it .
I replaced the carpeting and pad in my guest room twice within 5 years without success after trying every possible solution known to mankind. The 3rd time I removed the material myself. I had to scrape carpet glue off the concrete. There was one small 3in x 3in spot I could not scrape up.
After I painted the entire concrete floor with 1 gal of Kiltz and replaced the carpet. Afterwards, the 1st time the dogs walked in there they only smelt new carpeting EXCEPT one dog went straight to the spot where the glue was stuck. (The kiltz couldn't adhere to the glue)
In spite of that, for the next 10 years I lived there, no messes occurred again see less
When a dog continues to urinate in the same spot, it's possible the smell has absorbed into the porous concrete or wood type material beneath the flooring or carpet pad. The most efficient way to solve that problem correctly the first time is to actually paint that surface with a primer called KILTZ. Dogs and cats can smell 400X better than humans. So if you've been unable to remove a scent from their powerful senses, this is what will block it .
I replaced the carpeting and pad in my guest room twice within 5 years without success after trying every possible solution known to mankind. The 3rd time I removed the material myself. I had to scrape carpet glue off the concrete. There was one small 3in x 3in spot I could not scrape up.
After I painted the entire concrete floor with 1 gal of Kiltz and replaced the carpet. Afterwards, the 1st time the dogs walked in there they only smelt new carpeting EXCEPT one dog went straight to the spot where the glue was stuck. (The kiltz couldn't adhere to the glue)
In spite of that, for the next 10 years I lived there, no messes occurred again

1WityChik
· February 4, 2022
  • 8
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    votes
Answer:
I used it as a pre treat and then 1/2 & 1/2 in my carpet cleaner. Keep in mind I only did this for the areas stained by the pets. The reason is bc some solutions will make the stains set in, or leave a film and makes it impossible to remove the stain, ever. This product works! It does not mask it destroys!
paul hellwege
· August 8, 2016
  • 6
    vote

    votes
Answer:
I used this on the upholstery of my couch and an ottoman. Both are a mid-value grey color but they are not the same fabric. On both pieces, the cleaner left a darker ring around the outside of the area I cleaned and now there are noticeable rings on my furniture. It’s really weird bc the middle of the rings (which is w… see more I used this on the upholstery of my couch and an ottoman. Both are a mid-value grey color but they are not the same fabric. On both pieces, the cleaner left a darker ring around the outside of the area I cleaned and now there are noticeable rings on my furniture. It’s really weird bc the middle of the rings (which is where the stain was) doesn’t look discolored. It’s as if the cleaner spread/expanded after I applied it and actually cleaned the stain but then it left a dark ring that’s much larger than the stain was. I’m really disappointed. see less I used this on the upholstery of my couch and an ottoman. Both are a mid-value grey color but they are not the same fabric. On both pieces, the cleaner left a darker ring around the outside of the area I cleaned and now there are noticeable rings on my furniture. It’s really weird bc the middle of the rings (which is where the stain was) doesn’t look discolored. It’s as if the cleaner spread/expanded after I applied it and actually cleaned the stain but then it left a dark ring that’s much larger than the stain was. I’m really disappointed.
L. Phillips
· July 17, 2020
  • 6
    vote

    votes
Question:
Answer:
From: "Rocco & Roxie Supply Co. - Amazon Marketplace"
Subject: Rocco & Roxie: Crystal clear instructions on how to remove urine stains and odor from your carpet
How to Remove Pet Urine From Carpet… see more
From: "Rocco & Roxie Supply Co. - Amazon Marketplace"
Subject: Rocco & Roxie: Crystal clear instructions on how to remove urine stains and odor from your carpet
How to Remove Pet Urine From Carpet

The biggest problem pet owners face today is effectively removing all the pet urine from carpeting. Rocco & Roxie 3-in-1 formula uses both bacteria and enzymes. Enzymes only break up the urine...they do not consume the urine!
The theory behind a bacteria based product is very technical, but really quite simple. Bacteria are living micro-organisms. Like any living thing, they must have food in order to live. When applied to the carpeting, the bacteria will create enzymes to break down the urine into tiny pieces in order for the bacteria to digest the food. They will eat the urine to survive. Once the food source is gone, the bacteria will die. No more urine, no more bacteria and no more odor! NOTE: The bacteria must come in contact with the urine to be effective.
Our main objective is to physically remove as much of the urine as possible, before treating the area with any chemical products.

Here is tip to use less Rocco & Roxie, first use water. Water will dilute the concentrated urine and help carry the urine out of the carpeting. Using water to dilute the urine allows you to use less enzyme product.

A very important tool in the urine removal process is a liquid suction device, such as a portable extraction machine or a wet/dry vacuum. If you do not have a machine, you can manually remove most of the water by using highly absorbent cotton towels or paper towels.

To effectively remove any remaining urine residue, use Rocco & Roxie Stain and Odor Eliminator.

Fresh Urine

Step 1
Remove as much of the concentrated pet urine as possible by using paper towels or a highly absorbent cotton towel.

Step 2
Pour 4-6 ounces of fresh, warm WATER on the accident area. Extract or absorb this water from the carpeting. DO THIS STEP 2-3 MORE TIMES. Remember, we are trying to dilute and remove as much of the urine as possible. The more urine we are able to remove through dilution and extraction, the better chance our bacteria will have in digesting the remaining urine residue.

Step 3
Apply Rocco & Roxie bacteria product to the area. Make sure you use enough product to wet the entire area.

Step 4
Allow bacteria to sit for 5-10 minutes or longer.

Step 5
Extract or absorb as much of the bacteria product as possible and allow to air dry. Helpful Hint: Cover area with a dry towel and place a weight on top of the towel. The liquid will wick into the towel as it dries.

Step 6
Once dried, vacuum and inspect treated area. Odor should be gone. If not, repeat procedure.

NOTE: For older urine stains and odors, follow steps 2-6. The above procedure is also effective for removing vomit! see less
From: "Rocco & Roxie Supply Co. - Amazon Marketplace"
Subject: Rocco & Roxie: Crystal clear instructions on how to remove urine stains and odor from your carpet
How to Remove Pet Urine From Carpet

The biggest problem pet owners face today is effectively removing all the pet urine from carpeting. Rocco & Roxie 3-in-1 formula uses both bacteria and enzymes. Enzymes only break up the urine...they do not consume the urine!
The theory behind a bacteria based product is very technical, but really quite simple. Bacteria are living micro-organisms. Like any living thing, they must have food in order to live. When applied to the carpeting, the bacteria will create enzymes to break down the urine into tiny pieces in order for the bacteria to digest the food. They will eat the urine to survive. Once the food source is gone, the bacteria will die. No more urine, no more bacteria and no more odor! NOTE: The bacteria must come in contact with the urine to be effective.
Our main objective is to physically remove as much of the urine as possible, before treating the area with any chemical products.

Here is tip to use less Rocco & Roxie, first use water. Water will dilute the concentrated urine and help carry the urine out of the carpeting. Using water to dilute the urine allows you to use less enzyme product.

A very important tool in the urine removal process is a liquid suction device, such as a portable extraction machine or a wet/dry vacuum. If you do not have a machine, you can manually remove most of the water by using highly absorbent cotton towels or paper towels.

To effectively remove any remaining urine residue, use Rocco & Roxie Stain and Odor Eliminator.

Fresh Urine

Step 1
Remove as much of the concentrated pet urine as possible by using paper towels or a highly absorbent cotton towel.

Step 2
Pour 4-6 ounces of fresh, warm WATER on the accident area. Extract or absorb this water from the carpeting. DO THIS STEP 2-3 MORE TIMES. Remember, we are trying to dilute and remove as much of the urine as possible. The more urine we are able to remove through dilution and extraction, the better chance our bacteria will have in digesting the remaining urine residue.

Step 3
Apply Rocco & Roxie bacteria product to the area. Make sure you use enough product to wet the entire area.

Step 4
Allow bacteria to sit for 5-10 minutes or longer.

Step 5
Extract or absorb as much of the bacteria product as possible and allow to air dry. Helpful Hint: Cover area with a dry towel and place a weight on top of the towel. The liquid will wick into the towel as it dries.

Step 6
Once dried, vacuum and inspect treated area. Odor should be gone. If not, repeat procedure.

NOTE: For older urine stains and odors, follow steps 2-6. The above procedure is also effective for removing vomit!

G. Rawsky
· July 20, 2014
  • 5
    vote

    votes
Answer:
Thank you for the question Lena! Using a UV (black light) flashlight is a great way to find urine spots in the carpet. Just apply our product so it comes in contact with the urine and let it sit for a day or two. It's important to know that the biological ingredients in our product give off a false positive under the… see more Thank you for the question Lena! Using a UV (black light) flashlight is a great way to find urine spots in the carpet. Just apply our product so it comes in contact with the urine and let it sit for a day or two. It's important to know that the biological ingredients in our product give off a false positive under the black light. That means that the beneficial bacteria, when active, will glow under the black light. As time goes by and the urine is consumed and the bacteria go dormant and they are vacuumed up, the glow will fade. see less Thank you for the question Lena! Using a UV (black light) flashlight is a great way to find urine spots in the carpet. Just apply our product so it comes in contact with the urine and let it sit for a day or two. It's important to know that the biological ingredients in our product give off a false positive under the black light. That means that the beneficial bacteria, when active, will glow under the black light. As time goes by and the urine is consumed and the bacteria go dormant and they are vacuumed up, the glow will fade.
Rocco & Roxie Supply Co.
Seller · October 30, 2015
  • 2
    vote

    votes
Answer:
Always received nozzle with spray bottle, but nozzle is not attached to bottle, nozzle is located on side of bottle. I have re-ordered this 6 times and always received a nozzle. The package does have a screw cap and the nozzle is wrapped separately and attached to the bottle. Maybe the nozzle came loose is the box? The… see more Always received nozzle with spray bottle, but nozzle is not attached to bottle, nozzle is located on side of bottle. I have re-ordered this 6 times and always received a nozzle. The package does have a screw cap and the nozzle is wrapped separately and attached to the bottle. Maybe the nozzle came loose is the box? They do not make 'refill' bottles. Customer Service is excellent. Try contacting them. see less Always received nozzle with spray bottle, but nozzle is not attached to bottle, nozzle is located on side of bottle. I have re-ordered this 6 times and always received a nozzle. The package does have a screw cap and the nozzle is wrapped separately and attached to the bottle. Maybe the nozzle came loose is the box? They do not make 'refill' bottles. Customer Service is excellent. Try contacting them.
RyanTop Contributor: Pets
· March 1, 2014
  • 2
    vote

    votes
Answer:
Yes, you can use our product in the laundry for clothes and bedding. Use about a cup of our product and pre-soak for about 30 minutes in warm water, then wash as usual.
Rocco & Roxie Supply Co.
Seller · May 29, 2015