Customer Questions & Answers

Find answers in product info, Q&As, reviews

There was a problem completing your request. Please try your search again later.
All Product Information Customer Q&A's Customer Reviews

Your question might be answered by sellers, manufacturers, or customers who bought this product.

Please make sure that you are posting in the form of a question.

Please enter a question.

Showing 1-10 of 1000+ questions
Sort by
  • 211
    vote

    votes
Answer:
Just a heads up. If you're not far from your router, wifi might be faster. On my Fire TV 2 4k box, I get 156-160Mbps wifi on a 5ghz signal, wired I get 95-96Mbps (aka I get 2/3 the speed plugged in, the Fire tv is only 10/100, it's not gigabit port!)
Shawn Dasilva
· October 6, 2017
  • 106
    vote

    votes
Answer:
Wait. Folks need a reality check. This is ethernet USB adapter is only 10/100Mbs while the 802.11ac wireless protocol can, theoretically, reach 1.3Gbs! Yes, in real life that speed is unobtainable, but 1Gbs is obtainable and amazing. More so, it is an order of magnitude FASTER than this stupid thing. Really, it isn't … see more Wait. Folks need a reality check. This is ethernet USB adapter is only 10/100Mbs while the 802.11ac wireless protocol can, theoretically, reach 1.3Gbs! Yes, in real life that speed is unobtainable, but 1Gbs is obtainable and amazing. More so, it is an order of magnitude FASTER than this stupid thing. Really, it isn't that hard to put a 1Gbs ethernet interface in that USB adapter in this day and age. If you feel your wireless can't handle it, but want spectacular performance with your television, get rid of any WiFi extenders you may have and replace them with WiFi routers that support 802.11ac (decent ones are here on Amazon for $60-$70 and less on Prime Day). An extender, by design, cuts the WiFi speed in half as it's sole purpose is to strengthen the signal, not push your WiFi data faster (routers do the latter as that is what their primary function). In fact, put the WiFi router near your TV to get the optimum performance to minimize interference. One caveat that wired has over wireless and don't argue with me on this: Wired is inherently more secure. I will help people secure the heck out of their Wireless, but it won't change the fact that your neighbors can attack your wireless network without being inside your house. (both wired and wireless can be hacked over the Internet as that issue is about the Internet Protocol (IP) address's reachability, not the physical implementation of the network). If your performance of the wireless is still really bad , then you highly likely need to change the WiFi channel that you are using. For instance, if all your neighborhood has the same Internet provider, you are all on the same WiFi channel. There are android apps that report what channel you and your neighbors are using, but for iPhone, you are essentially SOL on that. Ask your Internet provider for help. see less Wait. Folks need a reality check. This is ethernet USB adapter is only 10/100Mbs while the 802.11ac wireless protocol can, theoretically, reach 1.3Gbs! Yes, in real life that speed is unobtainable, but 1Gbs is obtainable and amazing. More so, it is an order of magnitude FASTER than this stupid thing. Really, it isn't that hard to put a 1Gbs ethernet interface in that USB adapter in this day and age. If you feel your wireless can't handle it, but want spectacular performance with your television, get rid of any WiFi extenders you may have and replace them with WiFi routers that support 802.11ac (decent ones are here on Amazon for $60-$70 and less on Prime Day). An extender, by design, cuts the WiFi speed in half as it's sole purpose is to strengthen the signal, not push your WiFi data faster (routers do the latter as that is what their primary function). In fact, put the WiFi router near your TV to get the optimum performance to minimize interference. One caveat that wired has over wireless and don't argue with me on this: Wired is inherently more secure. I will help people secure the heck out of their Wireless, but it won't change the fact that your neighbors can attack your wireless network without being inside your house. (both wired and wireless can be hacked over the Internet as that issue is about the Internet Protocol (IP) address's reachability, not the physical implementation of the network). If your performance of the wireless is still really bad , then you highly likely need to change the WiFi channel that you are using. For instance, if all your neighborhood has the same Internet provider, you are all on the same WiFi channel. There are android apps that report what channel you and your neighbors are using, but for iPhone, you are essentially SOL on that. Ask your Internet provider for help.
Dee Fields
· January 30, 2018
  • 78
    vote

    votes
Answer:
From KCs Husband... Question: who here (other than those with Google Fiber and the like) has 1GBits/s speeds going into their house? Who here has 400 MB/s? 100? Well... The reality is... There's probably <1% who has GB ethernet, 20% with 400MB and the vast majority (including us) has 50-100. So...what's the fuss about … see more From KCs Husband... Question: who here (other than those with Google Fiber and the like) has 1GBits/s speeds going into their house? Who here has 400 MB/s? 100? Well... The reality is... There's probably <1% who has GB ethernet, 20% with 400MB and the vast majority (including us) has 50-100. So...what's the fuss about GB devices? You're buying a $50 fire stick device that's probably going to run on a 50-100MB line courtesy of your ISP. And... the speed is further degraded by your router's broadcast quality.. So...unless you can guarantee your ISP can provide GB speeds 90% of the time, there's really no point being too concerned with a $14 adapter whether it's GB or not. My two cents.. see less From KCs Husband... Question: who here (other than those with Google Fiber and the like) has 1GBits/s speeds going into their house? Who here has 400 MB/s? 100? Well... The reality is... There's probably <1% who has GB ethernet, 20% with 400MB and the vast majority (including us) has 50-100. So...what's the fuss about GB devices? You're buying a $50 fire stick device that's probably going to run on a 50-100MB line courtesy of your ISP. And... the speed is further degraded by your router's broadcast quality.. So...unless you can guarantee your ISP can provide GB speeds 90% of the time, there's really no point being too concerned with a $14 adapter whether it's GB or not. My two cents..
Kaycee S. Manuel
· December 2, 2018
  • 30
    vote

    votes
Answer:
Speed and reliability are totally different. A regular Hulu HD 1080 p stream only needs a steady 6 Mbps data path for no glitch watching, while a 4K Ultra needs 13 Mbps . A modern router modem will provide triple the speed over its 802.11ac wifi than over its Ethernet connection, but is susceptible to interference from… see more Speed and reliability are totally different. A regular Hulu HD 1080 p stream only needs a steady 6 Mbps data path for no glitch watching, while a 4K Ultra needs 13 Mbps . A modern router modem will provide triple the speed over its 802.11ac wifi than over its Ethernet connection, but is susceptible to interference from Wireless phones, Cell Phones, Microwave ovens etc, and also will fluctuate as other devices connect to the wifi network, and send/receive large data packets, while the Ethernet connection is considerably more stable, and reliable, regardless of wifi interference or amount of devices on network. see less Speed and reliability are totally different. A regular Hulu HD 1080 p stream only needs a steady 6 Mbps data path for no glitch watching, while a 4K Ultra needs 13 Mbps . A modern router modem will provide triple the speed over its 802.11ac wifi than over its Ethernet connection, but is susceptible to interference from Wireless phones, Cell Phones, Microwave ovens etc, and also will fluctuate as other devices connect to the wifi network, and send/receive large data packets, while the Ethernet connection is considerably more stable, and reliable, regardless of wifi interference or amount of devices on network.
Jonathan M.
· December 26, 2017
  • 4
    vote

    votes
Answer:
Not really a dumb question, think of your wi-fi as a pie...each device is a slice.
One device, it will not be a problem...add a laptop, tablet ect ect the pie slices get pretty small...the more wired devices the less pie splitting.. I wire all that is convenient.

Kip Gies
· May 7, 2018
  • 4
    vote

    votes
Answer:
Yes it will require power. Look at it this way. The adapter acts as a middle guy, meaning you are removing the power supply cable from the stick, plug the adapter into the stick, then plug you power source cable(which is the USB post you are seeing) and ethernet cable at the other end of the adapter.
NATASHA B
· September 29, 2017
  • 3
    vote

    votes
Answer:
No, you do not have to have a 4K TV for this to work. I have a FireStick 4K attached to an older Sony TV. I used this to attached the TV to my MOCA adapter (ethernet over coax) and it works perfectly.
Richard
· January 15, 2021
  • 3
    vote

    votes
Answer:
It plugs into the power port (usb) and the power plugs into it.
James G.
· September 29, 2017
  • 2
    vote

    votes
Answer:
No it’s 10/100 for some unthinkable reason. I’m not purchasing firetv for that very reason. Very short sighted by amazon. 4K but 10/100mb and they charge you extra for it. No thanks
radio reviewer
· December 19, 2017
  • 1
    vote

    votes
Answer:
Acts as a connecting unit to internet allowing the use of apps. Some of which earlier or well...most smart tv's can't connect to. Specifically the Yahoo smart tv's. It'll give u access to Google apps. Not Apple specific apps though
Bryon K.
· December 3, 2017