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Showing 1-10 of 191 questions
  • 4
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Answer:
Hello,

Thank you for your question. … see more
Hello,

Thank you for your question.
The 20-29.99$ you see in the description of the protection plan indicates the covered items price range before taxes. This protection plan is designed to cover a portable electronic product purchased on Amazon between the prices of 20 and 29.99$. If you have additional questions regarding the purchase of your Asurion protection plan, please contact us at 1-866-551-5924 or email us at ambassador@asurion.com and we'll be happy to help. see less
Hello,

Thank you for your question.
The 20-29.99$ you see in the description of the protection plan indicates the covered items price range before taxes. This protection plan is designed to cover a portable electronic product purchased on Amazon between the prices of 20 and 29.99$. If you have additional questions regarding the purchase of your Asurion protection plan, please contact us at 1-866-551-5924 or email us at ambassador@asurion.com and we'll be happy to help.

  • 0
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Answer:
Hi there! To avoid any confusion, Asurion only sells the protection plan not the product.
Asurion feedback support team
· January 8, 2021
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I think that would depend on why you're returning them. If there was a defect in them or you just didn't like them. It would be best to place a call to Asuncion to see if they were covered. They're very responsive and easy to deal with.
GC
· February 9, 2021
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Answer:
No
Lightning
· June 2, 2020
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Answer:
The protection plan does not cover lost or stolen. It covers wear and tear from use or items that become or are defective.
rosa
· March 14, 2021
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Answer:
Hello,

Thank you for your question. … see more
Hello,

Thank you for your question.
Damage caused by animals is not covered under the terms of this protection plan. If you have additional questions regarding the purchase of your Asurion protection plan, please contact us at ambassador@asurion.com and we'll be happy to help. see less
Hello,

Thank you for your question.
Damage caused by animals is not covered under the terms of this protection plan. If you have additional questions regarding the purchase of your Asurion protection plan, please contact us at ambassador@asurion.com and we'll be happy to help.

Asurion Feedback Support Team
· December 16, 2019
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Answer:
As long as you are buying the insurance within the right price range of your electronic device it will cover for that amount. I don’t know if you’re able to purchase the insurance after your purchase the device since I always purchase it together with my electronics
Suni Andriotis
· October 20, 2020
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Answer:
look in your orders on amazon and make sure you select the tab that says "2019" from the pull down menu next to the "orders place in"
This should bring up all of your 2019 orders.
You can also search Asurion in the "search all orders" search bar … see more
look in your orders on amazon and make sure you select the tab that says "2019" from the pull down menu next to the "orders place in"
This should bring up all of your 2019 orders.
You can also search Asurion in the "search all orders" search bar
Or, you can do what I said in your other question and just go straight to the Asurion Website. see less
look in your orders on amazon and make sure you select the tab that says "2019" from the pull down menu next to the "orders place in"
This should bring up all of your 2019 orders.
You can also search Asurion in the "search all orders" search bar
Or, you can do what I said in your other question and just go straight to the Asurion Website.

Gretchen
· June 6, 2020
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It probably won’t matter. They didn’t answer my email when mine stopped working after a month. They offered me a $20 Amazon gift card for a positive review of a product that cost me $29. Scam all the way around.
bookworm
· March 10, 2020
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Answer:
Thank you for your question.
With this protection plan, your product is protected from drops, spills, and cracked screens starting the date that you purchase the item. After your manufacturer’s warranty expires, this plan covers breakdowns from normal use as well. If you have other questions about how the plan works … see more
Thank you for your question.
With this protection plan, your product is protected from drops, spills, and cracked screens starting the date that you purchase the item. After your manufacturer’s warranty expires, this plan covers breakdowns from normal use as well. If you have other questions about how the plan works please contact us at ambassador@asurion.com. see less
Thank you for your question.
With this protection plan, your product is protected from drops, spills, and cracked screens starting the date that you purchase the item. After your manufacturer’s warranty expires, this plan covers breakdowns from normal use as well. If you have other questions about how the plan works please contact us at ambassador@asurion.com.

Asurion Feedback Support Team
· April 12, 2021