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Showing 1-10 of 34 questions
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Answer:
is realy importan you protect you invetiment any time
julian j.morgado
· July 15, 2022
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If it's fair price I'll probably buy it,I bought a tarp with that same insurance from asurion for a tarp I bought and slowly it started to rip apart due to poor quality and a year later I contacted asurion and they credited me to my Amazon account the full amount and strangely they wanted me to send the ripped tarp bac… see more If it's fair price I'll probably buy it,I bought a tarp with that same insurance from asurion for a tarp I bought and slowly it started to rip apart due to poor quality and a year later I contacted asurion and they credited me to my Amazon account the full amount and strangely they wanted me to send the ripped tarp back to them,so I did but don't remember if they paid for the return but I think they did see less If it's fair price I'll probably buy it,I bought a tarp with that same insurance from asurion for a tarp I bought and slowly it started to rip apart due to poor quality and a year later I contacted asurion and they credited me to my Amazon account the full amount and strangely they wanted me to send the ripped tarp back to them,so I did but don't remember if they paid for the return but I think they did
ernie morales
· March 12, 2022
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Answer:
Thank you for updating us on the delivery of your product. To avoid any confusion, we only provide the protection plan for the item you purchased from Amazon. We are not the seller of the item itself. If you no longer need the protection plan to cover it, access your Amazon order history in your account and click the R… see more Thank you for updating us on the delivery of your product. To avoid any confusion, we only provide the protection plan for the item you purchased from Amazon. We are not the seller of the item itself. If you no longer need the protection plan to cover it, access your Amazon order history in your account and click the Return button next to the plan! see less Thank you for updating us on the delivery of your product. To avoid any confusion, we only provide the protection plan for the item you purchased from Amazon. We are not the seller of the item itself. If you no longer need the protection plan to cover it, access your Amazon order history in your account and click the Return button next to the plan!
Asurion feedback support team
· September 18, 2020
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Thank you for your question,
A bike trainer mat would not be eligible for our protection plans. We work with Amazon to make sure that our plans are offered where appropriate. We will work with Amazon to investigate this offering. If you have purchased a protection plan for such an item in error, we recommend if you ha… see more
Thank you for your question,
A bike trainer mat would not be eligible for our protection plans. We work with Amazon to make sure that our plans are offered where appropriate. We will work with Amazon to investigate this offering. If you have purchased a protection plan for such an item in error, we recommend if you have not yet done so, to request a refund for your protection plan by clicking on the Return button associated with the order of the plan from your Amazon order history. see less
Thank you for your question,
A bike trainer mat would not be eligible for our protection plans. We work with Amazon to make sure that our plans are offered where appropriate. We will work with Amazon to investigate this offering. If you have purchased a protection plan for such an item in error, we recommend if you have not yet done so, to request a refund for your protection plan by clicking on the Return button associated with the order of the plan from your Amazon order history.

Asurion feedback support team
· February 18, 2021
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Thank you for your question.
As a courtesy to our customers, we allow a grace period of 30 days between the purchase of the item and the protection plan. Just ensure that the protection plan matches the category and price range of the item in question. The plan can be purchased separately within 30 days of the product… see more
Thank you for your question.
As a courtesy to our customers, we allow a grace period of 30 days between the purchase of the item and the protection plan. Just ensure that the protection plan matches the category and price range of the item in question. The plan can be purchased separately within 30 days of the product purchase date as long as the product is backed by a manufacturer warranty. Please note you will be required to provide the receipt of the product you wish to cover when using our services. If you have any additional questions or concerns about your Asurion Protection Plan please email us at ambassador@asurion.com. see less
Thank you for your question.
As a courtesy to our customers, we allow a grace period of 30 days between the purchase of the item and the protection plan. Just ensure that the protection plan matches the category and price range of the item in question. The plan can be purchased separately within 30 days of the product purchase date as long as the product is backed by a manufacturer warranty. Please note you will be required to provide the receipt of the product you wish to cover when using our services. If you have any additional questions or concerns about your Asurion Protection Plan please email us at ambassador@asurion.com.