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Showing 1-10 of 47 questions
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I will have to look into this. It may be that coverage is predicated upon the particular model you purchased.
Stanley Thomas
· January 3, 2021
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You didn't ask a question. I would submit a claim to them.
Amazon Customer
· April 14, 2022
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What I do is record (on paper in a binder) the item description, the serial number, model number and sale date along with a printout of sale. That way you have all the information you need should there be a problem.
KMacK
· September 10, 2020
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Answer:
Hello,

Thank you for your question. … see more
Hello,

Thank you for your question.
Our plan validations are sent by email to the email associated to your account at the time of purchase. If there was no email at the time of purchase, the automated system would be unable to send the email to you. We will be happy to resend it to you but will need to confirm some more details with you. Please contact us at 1 (866) 551-5924 or email us at ambassador@asurion.com with your Amazon Order ID and we will be happy to assist you. see less
Hello,

Thank you for your question.
Our plan validations are sent by email to the email associated to your account at the time of purchase. If there was no email at the time of purchase, the automated system would be unable to send the email to you. We will be happy to resend it to you but will need to confirm some more details with you. Please contact us at 1 (866) 551-5924 or email us at ambassador@asurion.com with your Amazon Order ID and we will be happy to assist you.

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I would say no unless the pop-up for the protection plan appeared when purchasing your item.
Roger L. Bowland
· February 1, 2021
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The simpliest answer is "yes." Now, when is answering so simple. Rhetorical. Most cases, this is RCC (replacement) like a home coverage. However, we are talking cost replacement, not repair or build cost coverage. If you want PoE, I hope you've assured the account & identity is relative to the claim.
Poppa (Lacy) Johnson
· February 12, 2021
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You should have gotten an email with all the prtinent information like I did.
Roger L. Bowland
· February 1, 2021
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I do believe the main product itself and all of its including accessories are covered under the warranty.
Megan Blankman
· December 9, 2019
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Answer:
Contact ASURION for that info. Check your deleted file unless you cleared it.
Roger L. Bowland
· February 1, 2021