Only been using for a week and will update if anything changes. The assembly instructions were easy to follow without having to go online, the printing was large enough to read, and they even included some extra parts. The only confusing part was where to put the straps for the lumbar cushion (you thread them under the back and through the holes in the top of the back), that took 45 seconds to figure out. 4.7 stars for assembly ease. The reclining setting are easily adjustable from fully upright, to almost lying flat. The chair is very stable, even when fully reclined. The arm rests are comfy. The lumbar massager just feels like a padded vibrator and has one speed, but this was not a selling point for me. I would have liked to have about twice as much padding in the seat. If spending 4 to 8 hours a day in it, you can expect your rear to get uncomfortable; can't feel the screws holding it down though, so I would rate the padding average. The foot rest is nice for gaming, but not too sturdy. Will work well as long as you retract it before getting in and out of the chair though. Considering the pricing I am satisfied.