Customer Review

Reviewed in the United States on December 31, 2021
I love this climber! I ordered Nov. 27th and the climber was estimated to be here Dec. 16. I was hoping to have this as a Christmas gift, however the climber only just arrived today Dec. 30th. So expect about a month for delivery. Amazon did say my package may be lost, so I was worried it wouldn't arrive at all. I reached out to customer service and they offered to refund me 10% for the lateness. They did respond quickly. Without any updates on tracking it finally just showed up at my door. If you are not a great builder, the instructions are vary vague. But the product itself is very straight forward to build. I used an electric drill rather than the Allen wrench this product came with to make my life MUCH easier. The Allen wrench that comes with this product is flimsy and scrapes away quickly. So of you don't have tools this will hurt your hand quickly. My drill got the job done in about 30-40 min for all 3 pieces. There is a small screw that pops out as another reviewer mentioned, but it's not sharp and I don't think it will bother my son at the angle it is in. I also received the correct color! Again I was nervous about receiving a plain one after previous reviews. Overall I'd say it was easy to assemble by looking at a picture of the product. The instructions don't help at all lol. And the product seems strong and sturdy. Takes long in shipping with barely any updates but hopefully it will come within a month. (We live in NJ for location reference) anyway great product! (Oh and the colors of pegs and parts are random, so I did not receive any white or black pegs but that's not an issue at all)
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5.0 out of 5 stars Black Rainbow Climber
Reviewed in the United States on December 31, 2021
I love this climber! I ordered Nov. 27th and the climber was estimated to be here Dec. 16. I was hoping to have this as a Christmas gift, however the climber only just arrived today Dec. 30th. So expect about a month for delivery. Amazon did say my package may be lost, so I was worried it wouldn't arrive at all. I reached out to customer service and they offered to refund me 10% for the lateness. They did respond quickly. Without any updates on tracking it finally just showed up at my door. If you are not a great builder, the instructions are vary vague. But the product itself is very straight forward to build. I used an electric drill rather than the Allen wrench this product came with to make my life MUCH easier. The Allen wrench that comes with this product is flimsy and scrapes away quickly. So of you don't have tools this will hurt your hand quickly. My drill got the job done in about 30-40 min for all 3 pieces. There is a small screw that pops out as another reviewer mentioned, but it's not sharp and I don't think it will bother my son at the angle it is in. I also received the correct color! Again I was nervous about receiving a plain one after previous reviews. Overall I'd say it was easy to assemble by looking at a picture of the product. The instructions don't help at all lol. And the product seems strong and sturdy. Takes long in shipping with barely any updates but hopefully it will come within a month. (We live in NJ for location reference) anyway great product! (Oh and the colors of pegs and parts are random, so I did not receive any white or black pegs but that's not an issue at all)
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