Customer Review

Reviewed in the United States 🇺🇸 on August 31, 2019
I’m giving this two stars because of the customer service that Modway provided the first time I reached out. Otherwise I’d give it one start. After about 4 months, my bed started to wobble and the support legs on the bottom were completely falling apart and scratching my wood floors. One leg literally snapped in half. After my first complaint in the middle of July (as I write this review it is currently the end of August the same year), Modway sent me new support parts. This helped a lot for 3 of the four sides. However, after less than a couple of weeks after the new parts arrived, one side of my bed completely collapsed. The side supper legs are way too flimsy. I now have a block holding the side rails in place so I can sleep on it. I reached out to Modway again, but this time, there was no response. I didn’t expect the bed to last forever, but I also didn’t expect to last less than a year. I’m not even 140lbs and the side that I sleep on is completely broken. The putter side partially broken. For the price, this bed was NOT worth it. I would pay a lot more to not have to deal with hassle of calling support and dealing with it falling apart. I am an extremely handy person and I know with confidence I did not put this together wrong. It’s a cheap bed and you’re much better of buying something way higher quality.
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