Customer Review

Reviewed in the United States on December 9, 2019
I like this floodlight but it is not that bright but bright enough for my needs but I don't like that the batteries don't last long enough and even if I turn it off and don't use it for a little while the battery still drains and dies, I was testing that option. And batteries aren't cheap either. Also it seems that as the batteries are dying the light starts to flickers and the light is dimmer don't know if that's normal. Wish Amazon would make a compatible Solar Panel for this item then it would be perfect. 1st. Picture light is on level 3, 2nd. Picture light is on level 10 the highest level of light. Put on new batteries on 11/15/19 and today is 12/8/19 and the last picture shows you the life of the battery set at level 3. This is the 2nd. time I installed new batteries. If it wasn't because of the battery I would have given it 5 Stars and would like the item even more. And there ain't that much motion there either because it's on the side of the house where there isn't really any motion mostly only when I go out or outside to smoke a cigarette which isn't that often.

Update:12/15/19 After writing the review above I was contacted by e-mailed from Daniel associated with Ring.com to set up an phone appointment so I did and to my surprise Daniel did contact me on time @ at the date and time that I chose. He was answering my concerns about the battery floodlight he was very helpful to me with some insights about the battery floodlight use. He is sending me another battery floodlight to be sent to me as soon as possible. Good customer service. Daniel said I can contact him with any other questions or concerns. I really appreciate that someone read the review and address my concerns. Daniel was also very understanding and a pleasant friendly person to speak to. Thank you very much Amazon and Daniel from the Ring.com Team, You always seem to amaze me with all the ways you improve to help your customers. This update is a few days late but it was important to update. So I'm changing my 3 star review to a 5 star review on my own insights, no one asked me to change it. It's the right thing to do.
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5.0 out of 5 stars Nice but Batteries don't last long
Reviewed in the United States on December 9, 2019
I like this floodlight but it is not that bright but bright enough for my needs but I don't like that the batteries don't last long enough and even if I turn it off and don't use it for a little while the battery still drains and dies, I was testing that option. And batteries aren't cheap either. Also it seems that as the batteries are dying the light starts to flickers and the light is dimmer don't know if that's normal. Wish Amazon would make a compatible Solar Panel for this item then it would be perfect. 1st. Picture light is on level 3, 2nd. Picture light is on level 10 the highest level of light. Put on new batteries on 11/15/19 and today is 12/8/19 and the last picture shows you the life of the battery set at level 3. This is the 2nd. time I installed new batteries. If it wasn't because of the battery I would have given it 5 Stars and would like the item even more. And there ain't that much motion there either because it's on the side of the house where there isn't really any motion mostly only when I go out or outside to smoke a cigarette which isn't that often.

Update:12/15/19 After writing the review above I was contacted by e-mailed from Daniel associated with Ring.com to set up an phone appointment so I did and to my surprise Daniel did contact me on time @ at the date and time that I chose. He was answering my concerns about the battery floodlight he was very helpful to me with some insights about the battery floodlight use. He is sending me another battery floodlight to be sent to me as soon as possible. Good customer service. Daniel said I can contact him with any other questions or concerns. I really appreciate that someone read the review and address my concerns. Daniel was also very understanding and a pleasant friendly person to speak to. Thank you very much Amazon and Daniel from the Ring.com Team, You always seem to amaze me with all the ways you improve to help your customers. This update is a few days late but it was important to update. So I'm changing my 3 star review to a 5 star review on my own insights, no one asked me to change it. It's the right thing to do.
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