This is my 3rd Show, I keep hoping it gets better with updates. So far, it's still a good idea with horrible execution. The sound quality is great and the picture quality is as well. It goes downhill from here. No Netflix. Enough said. Several of the channels that I've purchased through Amazon are not recognized. For example I downloaded the Met Opera on Demand App through Alexa on my TV and when I called Amazon I was told rhe Echo Show doesn't support it. The same thing has happened with other apps. A glaring issue is that Netflix isn't recognized. WTF? Seriously. WTF? I know that I can open the Amazon Web Browser, direct that to Google and open Netflix and watch it that way but the Amazon Browser is too unreliable. When you search for and find today you may not tomorrow. The list of issues go on and on. I going to keep this for another two weeks and keep using it in the hope that it learns my voice better, or I get better at finding the right way to communicate with Alexa. As I said, great idea but dreadful execution.