Our 11 week old German Shepard puppy was able to open the top latch and tried to get out of the top of this kennel. He was wedged in the cage so tightly that when he was found he was dead. We were gone less than 30 minutes. Our children are devastated. We are devestated. This kennel was suppose to be a safe place for our puppy. I hope no other family has to experience a tragedy like this.