Customer Review

Reviewed in the United States on October 23, 2021
I also had an issue with the mount and spent an hr trying to secure it on with no luck. I am tech savvy so this thing shouldn't be as hard as it is to simply mount the doorbell to the mount. I just put my return in and was just frustrated all around. To get a new one would take almost a week. I decided to take a breath and a dab. I sat down and closely looked at the backing and the mount. YOU HAVE TO put alot of effort into sliding the mount on. Once you closely look at how the inserts go in line it up and push REALLY HARD sliding the doorbell down. It will slide and lock into place. It shouldn't be this hard to put on and I can see why people are leaving poor reviews. Trust me on this though and don't give up!

UPDATE: day 2 and so far so good. I've realized the reason for it being so hard to put the mount on, its to make it VERY sturdy when the doorbell is attached. I've read a review talking about this being easy to steal and I would have to disagree. The door bell isn't going anywhere unless someone takes a hammer to it. The picture quality is really good, the picture I uploaded to this review doesn't compare to the live feed view on my iPhone. This doorbell comes with an "armed" and "disarmed" mode so when you're not wanting 100 notifications because of birds flying by your doorbell you can disarm and when you leave the house or go to sleep you can arm, I found this convenient.

UPDATE#2: Its been over a month now and no problems whatsoever! I went out and bought a 128GB flash drive to put into the module and now my recordings are being saved straight to that. This makes life a lot easier when accessing stored clips and transferring that data to a PC. The doorbell is still nice and tight and working like a charm. For the price you cant really go wrong with this doorbell combo. I suggest purchasing the combo and not the stand alone doorbell itself unless you already have a module in your home.
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4.0 out of 5 stars READ THIS BEFORE ANY OTHER REVIEW
Reviewed in the United States on October 23, 2021
I also had an issue with the mount and spent an hr trying to secure it on with no luck. I am tech savvy so this thing shouldn't be as hard as it is to simply mount the doorbell to the mount. I just put my return in and was just frustrated all around. To get a new one would take almost a week. I decided to take a breath and a dab. I sat down and closely looked at the backing and the mount. YOU HAVE TO put alot of effort into sliding the mount on. Once you closely look at how the inserts go in line it up and push REALLY HARD sliding the doorbell down. It will slide and lock into place. It shouldn't be this hard to put on and I can see why people are leaving poor reviews. Trust me on this though and don't give up!

UPDATE: day 2 and so far so good. I've realized the reason for it being so hard to put the mount on, its to make it VERY sturdy when the doorbell is attached. I've read a review talking about this being easy to steal and I would have to disagree. The door bell isn't going anywhere unless someone takes a hammer to it. The picture quality is really good, the picture I uploaded to this review doesn't compare to the live feed view on my iPhone. This doorbell comes with an "armed" and "disarmed" mode so when you're not wanting 100 notifications because of birds flying by your doorbell you can disarm and when you leave the house or go to sleep you can arm, I found this convenient.

UPDATE#2: Its been over a month now and no problems whatsoever! I went out and bought a 128GB flash drive to put into the module and now my recordings are being saved straight to that. This makes life a lot easier when accessing stored clips and transferring that data to a PC. The doorbell is still nice and tight and working like a charm. For the price you cant really go wrong with this doorbell combo. I suggest purchasing the combo and not the stand alone doorbell itself unless you already have a module in your home.
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