Customer Review

Reviewed in the United States 🇺🇸 on November 22, 2020
The reviews looked good but my left earbud had issues with automatically lowering the volume, restarting or reversing a song, pausing and playing on its own, and turning off by itself. It happened every time I would use it and I didn't know how to fix it. I tried resetting it and re-pairing it but it still didn't fix it. It would stop doing it after about 30-45 minutes but it became extremely annoying having to deal with it everyday.
The earbuds also had a hard time staying in the ear. Looking up and down would loosen the earbuds and would eventually fall out if not readjusted. Sound quality and battery life were pretty good but they don't matter if the earbuds themselves don't work as intended.
The customer service was not helpful because I bought these when they were on sale and they couldn't/wouldn't do an exchange.
19 people found this helpful
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