When I opened the box, the product was spilled out all over the inside of the box. This item does not give you the "replace" option. What a waste!! I like the product and I wanted to save time unfortunately I could not even use it. I read and ingnored other comments thinking I was not going to have any problems with my order but I did. Do not make the same mistake, get it somewhere else!! I wish they could replace the product , it is not our fault!!