Customer Review

Reviewed in the United States on July 22, 2019
Just bought the SuperSonic SC-2412 from Amazon. Everything thus far is working GREAT... EXCEPT when I insert either a SD card or USB drive into the USB 2 slots (the ones along the DVD housing) they are not recognize - "No Device" USB 1 does work, however this input does not play movies.

Also, not sure is this has anything to do with it, but the remote that came with the unit is different from the directions, see photo.

I hate to start a return with Amazon and will just try another one is this unit is defective.

Any input good / bad on the USB 2 ports?

Thanks!

Update - After talking with a SuperSonic Support Rep...

Per the SuperSonic Support person, THIS INFORMATION IS NOT IN THE INSTRUCTIONS. I ask if he could set me what he as reading... "NO his information is only for SuperSonic support."

Per the SuperSonic support - the remote I have is the newest model and the instructions have not been updated, online or with the TV instructions.

To use USB or Card slots - Source> DVD> Insert USB or Card> On my remote (photo attached) - Press D.USB/SD> Select movie to play.

Important - again this information is not provide in the instructions:
Compatible File Formats
AVI - 720 x 480 max!
There maybe other, but this is the only one I've tried that works and suggested by the support tech.

I use Aimersoft Video Converter Ultimate to convert DVD's or other files to an AVI file for the TV.
Tip - Use Xvid format if using the above program, the file size is MUCH smaller on most movies and the the quality is the same, maybe better. And make sure you don't exceed 720x480.

What I found out by using the USB / Card slot
- Maximum File Name Size to display properly on the TV - 20 Characters

I'm a happy camper now, the TV is working great so far, still need to do more testing on all the features. I hope this helps other.

Thanks!
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Tom
5.0 out of 5 stars Issue - SuperSonic SC-2412 USB 2 not recognize - No Device
Reviewed in the United States on July 22, 2019
Just bought the SuperSonic SC-2412 from Amazon. Everything thus far is working GREAT... EXCEPT when I insert either a SD card or USB drive into the USB 2 slots (the ones along the DVD housing) they are not recognize - "No Device" USB 1 does work, however this input does not play movies.

Also, not sure is this has anything to do with it, but the remote that came with the unit is different from the directions, see photo.

I hate to start a return with Amazon and will just try another one is this unit is defective.

Any input good / bad on the USB 2 ports?

Thanks!

Update - After talking with a SuperSonic Support Rep...

Per the SuperSonic Support person, THIS INFORMATION IS NOT IN THE INSTRUCTIONS. I ask if he could set me what he as reading... "NO his information is only for SuperSonic support."

Per the SuperSonic support - the remote I have is the newest model and the instructions have not been updated, online or with the TV instructions.

To use USB or Card slots - Source> DVD> Insert USB or Card> On my remote (photo attached) - Press D.USB/SD> Select movie to play.

Important - again this information is not provide in the instructions:
Compatible File Formats
AVI - 720 x 480 max!
There maybe other, but this is the only one I've tried that works and suggested by the support tech.

I use Aimersoft Video Converter Ultimate to convert DVD's or other files to an AVI file for the TV.
Tip - Use Xvid format if using the above program, the file size is MUCH smaller on most movies and the the quality is the same, maybe better. And make sure you don't exceed 720x480.

What I found out by using the USB / Card slot
- Maximum File Name Size to display properly on the TV - 20 Characters

I'm a happy camper now, the TV is working great so far, still need to do more testing on all the features. I hope this helps other.

Thanks!
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