I purchased this protection plan for a Typecase iPad case and keyboard. The case got great reviews, but since this was my first experience with one I thought the plan might be a good idea. An anticipated incident happened with the case. My iPad in the case slipped from my hands and was damaged. I contacted the seller through and promptly received instructions on how to proceed. I was instructed to print a return label and bring it to the UPS store. A day after I returned the case, I received an Amazon gift card and was able to replace the case. You’d better believe I purchased a protection plan for the new case.