Customer Review

Reviewed in the United States 🇺🇸 on May 9, 2022
Edited review: Yes, everything about my original review was true. However, I contacted the company because the return window had just closed. They replied immediately and after a couple of prompt message exchanges, they sent me a replacement unit. (they were under no obligation to do so!) EXCELLENT customer service, seem genuinely concerned about their customers. I REALLY do like this little pump, the look and operation was exactly what I was wanting, so I hope I just got hold of a "lemon" the first time. Just started using the replacement today, so no long-term news to report, except it's lovely having foaming soap again. :-)

Original review: Love the look, motion detector is well situated so no false dispensing, love the changeable dispense amounts. However...battery life is HORRIBLE. I'd be tempted to leave it plugged in, but it's sitting on the kitchen sink, so that's a no go. And now it has stopped dispensing thick foam and dispenses a thin, slimy foam-wanna-be. (without me changing the contents) Of course this happened a week after the return window closed. Sorry, just can't recommend this one. Think I'm going back to pump bottle, honestly.
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