Customer Review

Reviewed in the United States on April 16, 2018
ZERO customer support for a product less than a year old. Horrible customer service.

First two plugs quit responding to internet after six months within 3 weeks of each other. Amazon replaced them and out of the box they won't connect to the internet. Tp-Link customer support was nothing more than 45 minutes over chat of resetting them and another 65 minutes via phone doing the same the resets with the final resolution was to send them a screen shot and they'd look into it. What? No offer of replacement or suggestions as to when I can anticipate a response to this issue. So take heed when reading 2 year warranty. The man @ TP-Link I spoke with was beyond rude. VERY disappointed!
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