Customer Review

Reviewed in the United States on May 29, 2021
I bought two of the new age 3-7 tablets for our boys to learn on. Our 5 year old is at level 5 on ABCMouse and our 3 year old is just starting level 1 on the new tablet. To our concern, ABCMouse did not initially show up as being compatible with these new tablets.

Keep in mind, these tablets were just put on sale on the 26th (3 days ago) so I figured there might be some issues to be worked out as with being an early adopter of any new device.

I had a pleasant chat with one of the support people and tried the quick fixes that they suggested, but none of those worked. We finally created a support ticket to see if they could address the fact that the application was showing up as being incompatible with our devices when I viewed it on my laptop.

This morning I woke up and saw that ABCMouse was on the home screen of our devices. We installed it and logged in to our account so that the boys will have access to their pre-K learning. We are taking the weekend to familiarize ourselves with the Parents interface before giving the tablets to the boys, but so far everything looks good!

Thank you to the support staff and service technicians who added these new tablets to the compatible list for ABCMouse! The battery life and responsiveness of the touchscreen on these tablets is a noticeable improvement over the 7 inch fire kids tablet we had before this. The quality of the hardware and the responsiveness of the support staff make it hard for me to want to shop around for anything else.
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5.0 out of 5 stars Great tablets so far + Kids app compatability (ABCMouse) fixed
By Matthew Kreh on May 29, 2021
I bought two of the new age 3-7 tablets for our boys to learn on. Our 5 year old is at level 5 on ABCMouse and our 3 year old is just starting level 1 on the new tablet. To our concern, ABCMouse did not initially show up as being compatible with these new tablets.

Keep in mind, these tablets were just put on sale on the 26th (3 days ago) so I figured there might be some issues to be worked out as with being an early adopter of any new device.

I had a pleasant chat with one of the support people and tried the quick fixes that they suggested, but none of those worked. We finally created a support ticket to see if they could address the fact that the application was showing up as being incompatible with our devices when I viewed it on my laptop.

This morning I woke up and saw that ABCMouse was on the home screen of our devices. We installed it and logged in to our account so that the boys will have access to their pre-K learning. We are taking the weekend to familiarize ourselves with the Parents interface before giving the tablets to the boys, but so far everything looks good!

Thank you to the support staff and service technicians who added these new tablets to the compatible list for ABCMouse! The battery life and responsiveness of the touchscreen on these tablets is a noticeable improvement over the 7 inch fire kids tablet we had before this. The quality of the hardware and the responsiveness of the support staff make it hard for me to want to shop around for anything else.
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4.7 out of 5 stars
4.7 out of 5
5,865 global ratings