Customer Review

Reviewed in the United States on April 28, 2021
Tried repeatedly to get to work, spent several hours on phone trying to chat with over burdened “customer support” to no avail. Would work for a short time and then screen would go blank and when it was working, no sound. Customer Support was one of the most frustrating chat support services I have ever encountered.

Update...immediately after posting this review was contacted by James with Amazon customer service in Seattle. Made arrangements to speak with me when I got home and asked me to do a couple basic configurations with the fire stick which none worked. Sent a new stick which arrived in a few days. Was able to set it up and configure within minutes and works great. James also followed up after receiving notification that I had received it to make sure it worked properly.
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Product Details

4.7 out of 5 stars
4.7 out of 5
94,125 global ratings