Customer Review

Reviewed in the United States on October 16, 2018
I am no tech expert but the reviews said easy to set up. I have an iPhone and use an eero wifi network throughout the house and have my echo dot on that network. I have spent HOURS trying to get this set up and Amazon customer service put me on hold for an hour after being unable to resolve the issue. I FINALLY read that it only works on a 2G network (I have 5G) and so I managed to somehow reset everything and get ONE to work. In trying to set up the second, it kept reverting back to my 5G and it took me another 1/2 hour to figure out how to forget the network settings in Alexa. I had to completely forget all the networks and reset everything several times. I FINALLY managed to get them working.
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