Top critical review
Great concept ruined by terrible quality
Reviewed in the United States on January 3, 2021
The Litter Genie gets five stars, but their refills get one star. Like everyone else has mentioned, you can't find the end of the roll of bags. For a couple of years I was buying generic refills on here for much less money and EVERY SINGLE ONE of them put a little sticker on the end of the roll to show you where to start.
I can only assume Litter Genie threatened the generic manufacturers with lawsuits, now you can't find them anywhere. It would be nice if they took the hint from those other brands and made a better product, but our complaints seem to fall on deaf ears.
We've tried trash bags and other alternatives to these refills but they just don't work as well. If we didn't have so much invested in the darn things we would ditch them entirely. It makes me resent the company even more.