Top critical review
Great set, NO customer service.
Reviewed in the United States on April 2, 2020
The whole set is very beautiful overall, but the customer service from Delta was completely awful. The table top and one of the chairs arrived damaged. There are multiple starches and gouges in the paint and wood, including two long scratches right across Rapunzel’s face! I tried reaching out to customer service three times, twice on chat and once via email. I sent the photos I took immediately upon arrival when unboxing and assembling the set. No reply. Ever. I’ve had poor customer service but I don’t think I’ve ever had zero customer service. I understand a lot of companies are cutting back right now, but their website and automated phone line both say their online support is still readily available... I wanted to give this five stars because the set itself really is great and quite sturdy, but I wish I would have had my issues addressed. Don’t expect much from Delta, but yours may arrive in perfect shape!