Top critical review
3.0 out of 5 starsEnded up working out...
Reviewed in the United States on October 15, 2019
I ordered this table and the first one that arrived was broken or just wasn’t put together well by the manufacturer from the start. One table leg wasn’t able to be tightened on and one of the chairs was seriously dangerous where the seat back attached to the chair... it was loose and the screws couldn’t be tightened in completely. To their credit, I placed a request to have a new one sent and I’d planned to return the damaged set. They did a priority shipment and it was delivered the same day. Kudos on that note, for sure. Now, when the 2nd table arrived, I began putting it together. All seemed well, until I got to the last leg of the 2nd chair where there was something wrong with the screw portion that connected it to the base of the chair. Couldn’t get it to tighten and stay in with solid integrity. I would have been annoyed enough to send it back and not ask for a replacement the 2nd time, however I hadn’t shipped the first defective set back yet. Fortunately, one of the chair legs from the original damaged set, worked perfectly with the new set. So, it’s put together properly and is very sturdy. I would recommend this table set because when you get it all worked out and put together properly, it’s very sturdy and was ultimately what I was looking for when I originally ordered it. I’d suggest that if you do order this table, if the 1st one comes partially damaged and you order a replacement set, wait to ship the damaged one back until you get the replacement set successfully put together. With 2 sets, you’re bound to end up with all the proper functioning parts. It’s a great little table and chairs set for the price, and Lord knows, I price shopped the snot out of these things. Seems as if this is a common complaint about this particular table / chairs set... but again, customer service was pretty awesome and they were extremely quick to attempt to rectify the issues. Just heed my advice of not returning until you get one set completely put together successfully. LOL
