Amazon.com: Customer reviews: Logitech MX Ergo Wireless Trackball Mouse Adjustable Ergonomic Design, Control and Move Text/Images/Files Between 2 Windows and Apple Mac Computers (Bluetooth or USB), Rechargeable, Graphite

Reviewed in the United States on November 2, 2017

I've been using the Logitech M570 exclusively for as long as I can remember. Currently I have 5 or 6 of the M570s lying around my house connected to various computers. I've convinced my wife, co-workers and a few friends to switch to the M570.

The M570 had one major drawback--no bluetooth connectivity. Like a lot of M570 fans, I was elated to read a couple months ago that Logitech was releasing a bluetooth version of this popular trackball.

And then I actually used one.

For me, the Ergo is uncomfortable to use. It is the first time using a Logitech trackball for 20 years that I felt any discomfort in my hand or wrist. This will likely vary by individual, but there are four flaws to the device that have led me to abandon it:

1. The metal riser on the MX Ergo increases the height of the device which results in awkward hand/thumb placement as compared to the M570.

2. The extra weight and the textured grip nature of the MX Ergo means that it has less "give" when you move your hand onto it. Rather than my hand gliding over the plastic of the M570 (especially when I am reaching to move the cursor without looking at the mouse directly *or* if I'm readjusting my hand placement), the MX Ergo resists the movement of my hand. The result is something that I feel in my wrists after a few hours of use, and not in a good way.

3. The ball does not seem to roll as freely in the MX Ergo as it does in the M570. I used this for about a week before giving up on it. Four weeks later, I could still feel faint aching in my trapeziometacarpal joint.

4. As anyone who has owned an M570 knows, the ball needs to be removed periodically as dust, etc. will accumulate in the area that holds the ball. This is much more difficult to do in the MX Ergo. There is a hole underneath the ball, but it is not nearly big enough to fit a finger through. You'll need some sort of device small and strong enough to dislodge the ball, but also avoid scratching it. Really dumb design decision on Logitech's part.

I have to wonder how much ergonomic testing of this they did, or if this is a quality control issue with these early units. It's a huge step backward from the M570 IMO.

356 people found this helpful

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Evan Carroll

Don't get hoodwinked!

Reviewed in the United States on March 30, 2019

Verified Purchase

Logitech has sunk to new lows. Now they have an MX Ergo, and a MX Ergo PLUS. They're they same mouse. One of them has a really cool rubber riser though that increases the tilt. I like that a lot. The MX Ergo PLUS is a cool product. It's a cheap rubber riser. The first mouse I ordered had one. The new mouse does NOT ship with one. I called Logitech and requested one, and they denied me. I wouldn't do business with a company that creates two similar products only one of which has a cheap mold of a rubber-plastic (that sells for the same price) and one without. The MX Ergo Plus isn't sold on Amazon, it's exclusive to brick and mortar retailers. I wouldn't suggest purchasing the version without the rubber-riser.

142 people found this helpful

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Brad Jones

The Bluetooth trackball I'd been waiting for

Reviewed in the United States on September 14, 2017

I've been waiting for this device for well over a decade - a Bluetooth version of Logitech's fabled TrackMan Marble Wheel. And this is, indeed, a really nice trackball for use with new laptops that don't have USB-A ports, such as the MacBook/MacBook Pro.

I'm torn whether to give it four stars or five - it's borderline, and if I could give 4.5, I would. I decided to round up. (And I've gone back and forth several times while writing this review.)

The trackball functionality is exactly as you'd expect if you used the M570, with a few extra features - tiltable scrollwheel, the 'precision' button to allow fine control, and the ability to switch between two devices. The AA battery has been replaced by li-poly and recharges via micro-USB.

The form factor is where things get a little weird. The bottom of the trackball has a 20-degree bend in the middle, and magnets on either side. It ships with a 2mm-thick metal plate that can magnetically attach to either side to cause the tilt. The result feels much more stable than you'd expect, and while you can deliberately tilt it, it's not generally going to accidentally tilt when you aren't expecting it. I find the tilt feels really good, actually - I hadn't expected it to.

The downside of this is that it increases the weight by over 1/3, to over 9 ounces. The device is overall about 4 ounces heavier than the M570. You can use it without the metal plate, but it feels extremely wobbly in that state, and will fall to 'flat' rather than tilted unless propped up.

The only other issue is that there's no spot inside to hold the Unifying Receiver. Not an issue for me because I want this for Bluetooth, but may be an issue for someone.

I purchased the MX Ergo Plus direct from Logitech - the difference is that the Plus ships with an additional plastic wedge that can add another 10 degrees of tilt. If that sounds useful to you, my understanding is that the Plus is exclusive to Logitech and Best Buy.

309 people found this helpful

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Brian D. Chapin

Not an upgrade from M570 for certain use cases

Reviewed in the United States on October 11, 2017

As an owner of 4 Logitech M570's (one for each laptop / desktop) I was really looking forward to the upgrade. Unfortunately, this doesn't feel like an upgrade at all. It requires new software (Replacing SetPoint with Logitech Options) which does NOT support the old "Pointer Acceleration" feature. Compared to the old M570 this is 4x the price with reduced functionality. Until they update the software I would NOT recommend it - especially if you are using a large multi-monitor setup.

Other minor annoyances:
1) The trackball actually makes noise where the M570's are silent
2) Micro-USB connection where the rest of the world has moved to USB C
3) Far heavier than the M570 and a flatter profile.

538 people found this helpful

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Dave

Great - but caution! It has a STRONG MAGNET IN IT!!!!

Reviewed in the United States on June 3, 2018

Verified Purchase

Love it yet hate one thing... and it baffles me!

OK - first the good - i've been a trackball user for almost 20 years..... I had to original model trackball from logitech and used both the wireless and wired versions. I never really thought about it, but the ergonomics on this are fantastic - it is definitely a more neutral and better position that is more comfortable. I also like the "precision mode".

But here are my two gripes....

1) I bought this specifically for the Bluetooth functionality..... it seems quirky... once it "goes to sleep" it lags a minute before getting going and last night it started acting flaky.... never had that with my other trackballs.... i don't want to use the unifying reciever because i need all my USB ports.

2) and this is the one that baffles me.... in order to provide the ergonomic "pivot plate" they use a VERY STRONG MAGNET! How did i figure this out? I have a large laptop with a numeric keypad and metal case - the trackball fits perfectly below the keypad it, next to the trackpad..... i set it there like i have always done and worked for a bit, then i went to take it off and to my horror, it was stuck to the laptop! Thank goodness i have an SSD and not a magnetic hard drive! LOGITECH - why in the world would you put a huge magnet on a device being used around computers???!!! Really dumb engineering move!

58 people found this helpful

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Dave B

Too Small, horribly uncomfortable.

Reviewed in the United States on February 28, 2020

Verified Purchase

I wanted to love this mouse; but there are so many flaws I can only hate it.
First let me talk about the positives:
1. The ability to angle the mouse or flatten it is FANTASTIC.
2. It is accurate, has decent battery life.
3. The button that slows it down cursor for fine-tuned selection is a great addition.
Now for the flaws:
1. The button for fine-tuned cursor use is in a position next to the trackball that makes it far to easy to accidentally select.
2. The mouse’s arch is far too high, it forces your hand to pop up uncomfortably.
3. The mouse is too short – in general. I have smaller than average hands, I wear a men’s small in fitted gloves, and even I find this mouse tortuously cramped. Your fingers must stretch for the buttons, but the ball makes you crimp your thumb back uncomfortably to use. After several hours of use, this mouse will cause you pain.
4. The distance from where your palm rests to where the trackball exists is too short, again, it causes significant thumb cramping and wrist pain to use.
5. The forward and backward buttons are awkwardly placed. Those buttons should be a small backwards button next to the left mouse button and a forward one next to the right mouse button. That would be more logical and not as straining.

For review I have included pictures of an ancient Logitech trackball mouse that while limited in features, was perfect ergonomically!
Notice the lower profile and the longer base.

I have also included what I consider to be the perfect wired trackball mouse, an ancient trackball from Microsoft. Perfectly comfortable, highly accurate, long base that is wide enough, and easy thumb positioning.

I wish I could get a wireless mouse that incorporates the 45-degree angling of this Logitech mouse with the wonderful feel and button positions of the Microsoft mouse. Unfortunately, nobody seems to make trackball mice anymore that have a 6-inch-long low profile base anymore.

Do not buy this Logitech mouse, it will hurt you, if you buy it for a child, they will outgrow it quickly.

29 people found this helpful

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Reviewed in the United States on October 31, 2017

Verified Purchase

09/17: So far, so good. Giving it a 5, but will see....... I've been using the Logitech track ball for years -- and have gone thru several--- so waiting to see how the life span is on this one.

I don't really see a difference in this new one and older ones -- but then I just use basic features. the "lift" part is Ok -- but very small "lift" or tilt. It does have an app to download - you can adjust speed of cursor, and a few things.

UPDATE 11/17: Very disappointed. Seems like it needs to be plugged in w/the USB all time. I'm past the "return period" or i would return it. I am now using Logitech mouse (AMAZON - https://www.amazon.com/gp/product/B00TZR3WRM/ref=oh_aui_search_detailpage?ie=UTF8&psc=1 that i got when my old trackball died in August 2017); looks similar, getting used to mouse again. I really prefer trackball, but this "new improved" one not for me.

UPDATE 12/17: tried using again.....annoying issue is that it doesn't seem to hold the charge very long - as it just stops working every few days and i need to plug in to USB; pretty much leaving it plugged in now.

44 people found this helpful

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Amazon Customer

The best general-purpose trackball is now even better.

Reviewed in the United States on December 5, 2017

Verified Purchase

This is about the sixth Logitech trackball I've bought, along with half a dozen keyboards, and it's among the best of their products. The M570 has been my favorite pointing device for years, and I've worn out a couple of them -- the L and R button switches take a lot of beating, L especially, and after a couple years the button becomes erratic. This, of course, is a terrible flaw, since it means you may accidentally DROP something that you're dragging across the desktop -- occasionally into some folder you didn't notice -- and then it's a challenge to find the file (or 100 files) you dropped.

Logitech replaces these worn out trackballs for free, unless they last too long, and then I'm stuck buying a replacement. But they last for years, and the M570 is now less than $25, so it's not even $1/month "maintenance" cost.

I mention the M570 reliability mainly because the new MX ERGO is reported to use button switches that are 10X longer-lived, or more. Since that was the only defect in the M570, that should mean the ERGO is pretty close to perfect. If it wears out in 20 years, I probably won't be around to care.

Compared to the M570, the ERGO is heavier and I find it easier to keep in place on my desk. I love the sideways tilt feature, since I can use it lying flat for several hours, and then give my wrist some relief by switching to the more upright position, which allows the side of my hand to rest lightly on the desktop. It's also much easier to relax my fingers without inadvertently clicking L or R.

I suppose if I were using this as a portable controller I might not like the extra weight, and I did often carry the M570 with me on trips. If I were doing that on a daily basis, in a briefcase or backpack, the added ounces and volume (the ERGO is about 20% larger) might be a problem. But the trade-off is that it stays put more easily, on a much larger and tackier rubber base layer, and it's more restful to use.

I do miss the acceleration feature, long a standard among mice and trackballs, but the one-touch Hi-Res button somewhat makes up for it. I would prefer both, and I hope Logitech will reinstate acceleration in the next update of the new configuration utility.

The little nubs that the ball rides on are seemingly indestructible. Some reviewers complain that they're plastic, but I believe they're actually a kind of ceramic or glass. Considering that my oldest M570 (5 years?) still runs smoothly and the little nubs are still round with no visible flat spots, I'd say they're considerably harder than most plastics, and I doubt they are plastic at all. Viewed at 30X they look like ceramic to me -- glossy and absolutely smooth and spherical. In any case, they afford very light, smooth rotation in all directions, and they don't wear out. Like any small mechanism in a hands-on application, they do collect dust and other debris from one's hands, but that accumulation of dust and furch just makes the ball movement gradually increase in friction. Pop out the ball, flick of the little dust donuts with your fingernail, and the thing is super smooth and free-wheeling again.

If I could take off half a star for the lack of acceleration, I might do so, but in all honesty, I've been switching back and forth between an M570 and an ERGO for days now, and I can't say I notice any significant difference in pointer movement. On my 50" UHD monitor, it's a long way from one side to the other, but that's why I use a trackball in the first place -- I can just swipe it a few times at the medium-high speed setting, and I've traversed 3,840 horizontal pixels with barely any effort at all. In the end, if I had to trade the Hi-Res button for acceleration, I'd go with the button, and of course that's what you get with the ERGO.

But all this is really nit-picking. The biggest bonus after comfort is the improved scroll wheel, which now has L and R tilt, in addition to downward clicking, and I've missed that for years using the M570. I do wish it had a few more buttons for less-frequent uses, but there's something to be said for simplicity -- I have a few other pointing devices with lots of buttons, and I was never able to make them indispensable.

The biggest downside is the price. I'm not sure why this costs 4X the price of an M570. Clearly it's more expensive to manufacture, but not by that much, but then it's new, and the development costs haven't been amortized yet. If in a year or so it comes down to $39.95, I'd call it a bargain.

40 people found this helpful

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Andy Slye

Worthy Successor to the M570

Reviewed in the United States on September 18, 2017

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I love Logitech mice. I still own the Performance MX which is a great video editing mouse, and I’ve always said that the M570 is one of the best ergonomic trackball mice. Now after 7 years, Logitech has finally released a new and improved wireless trackball which could easily become the best ergonomic mouse on the market. Logitech was nice enough to reach out and ask if I wanted to try an early test unit so here is my hands-on first look at the Logitech MX Ergo wireless trackball.

In the box there’s the MX Ergo trackball mouse, a charging cable, a Logitech unifying receiver, and probably the most important piece, this magnetic metal hinge. This hinge snaps on to the bottom of the MX Ergo and lets you use the trackball at two different angles based on your own personal preference. This is definitely the best feature about this trackball in my opinion because the ability to switch between angles is great for improving wrist posture. The MX Ergo also claims to reduce muscular strain by 20% compared to a standard mouse.

The overall design is excellent. It’s definitely made of high quality materials. It’s big enough and feels solid in my hand. The way it’s sculpted provides full support for the palm to rest on and scrolling isn’t awkward or tiring. The bulk of the mouse is made of a soft rubber which gives a nice comfortable grip. The bottom of the hinge has a good non-slip finish on it which helps the trackball stay in position when using it. It of course has left and right click buttons on top. The scroll wheel can not only scroll up and down, but it can also tilt for left and right scrolling, and it can also be pressed down to click. There’s an Easy-Switch button on top that lets you instantly switch between two computers without re-pairing, and you can also copy & paste data between the two computers with Logitech Flow. Both of these features require the free Logitech Options software. This software is not required to use the trackball, but it does give you more features and customization tools.

The trackball itself has been smooth and accurate so far, and it doesn’t feel loose or anything. But for those of you who aren’t familiar with using a trackball, there is a convenient precision mode button near the ball so you can easily adjust the cursor speed and sensitivity allowing for faster and more precise control.

The MX Ergo is compatible with the latest versions of Windows and Mac, and even though it comes with a USB unifying receiver that allows you to wirelessly connect up to six Logitech devices, the MX ergo does have built-in Bluetooth if you’d rather just use that instead of using the unifying receiver.

It has a rechargeable battery inside that can potentially last up to four months on a full charge, depending on usage. But what’s really cool is that just one minute of charging usually gives enough charge for a day’s worth of work. That is super convenient for a wireless trackball.

I gave it 4 out of 5 stars because I wish it had USB-C, and I wish it gave you the option to use it as a wired mouse instead of only wireless.

That’s my first look a the MX Ergo. I’ve only had it for a few days, but so far I’m really impressed and it’s something that I will continue to use as my primary mouse when I’m not using my Apple Trackpad.

281 people found this helpful

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Jeffrey S. Kane

Major deficiency in this product!

Reviewed in the United States on December 1, 2018

Verified Purchase

I've been using Logitech trackballs for 20 years. I have been using the M570 since its first release and although I like its functionality, they only last for a year or so before the left click button fails. Logitech has known about this defect for many years and refuses to upgrade the switches. I have bought at least a dozen of these due to the left click failure.

I heard the the MX Ergo was a major upgrade so I took the plunge. I've been using it for the past couple of hours and its basic functionality is very close to the M570 with one huge exception: you can't adjust the scrolling resolution. In the Amazon comments section it scrolls at 6 lines for each tick of the scroll wheel. The M570 software allowed the scroll rate to be set as low as 1 line. On many websites the text entry for comments is in a narrow window and you can't scroll back to previous lines if the scrolling is set to 6 lines minimum. Logitech should add scroll rate adjustment to their Options software for this device. Why they would take away this capability in a supposedly upgraded product is inexplicable. If this device had this option, I would give it 5 stars; without it, I give it 1 star, a major fail.

26 people found this helpful

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5 star		80%
4 star		10%
3 star		4%
2 star		3%
1 star		3%

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