Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Everything indicated I was purchasing two 13.5 lb bags. But what I received was two 12 lb bags. I HATE false advertising! And why is baking soda so expensive all of a sudden??? I contacted them and I did receive a partial refund. But two stars for falsely advertising and they do this on purpose as it happens to many people. So wrong!
Way overpriced. Bought 2 bags for $25. Then at the local whole sale club I saw actual 13.5 lb bags for $7 each. Quality of product I received was fine. Packaging was great. Recieved 12 lb bags not 13.5.
I ordered wanting this in the 13.5 pound bags. I received the small boxes that go in the refrigerator. I bought 2 bags. I received 27 16-ounce boxes. NOT what I ordered, although it was the product I ordered. I do not use to freshen my refrigerator, I use to neutralize acids used to clean rocks and minerals. 27 boxes takes up a lot more storage space in my studio than 2 bags. If you order, just know they are not sending the 13.5 pound bags of product.
Item arrived with baking soda leaking out of the shipping box seams. Thank goodness I saw right away and could semi- contain the mess to one area while I unpacked. It appeared that there was a split in one of the bags. I have a hard time believing that this wasn’t seen when it was put in the shipping box. Other container was fine with no splits.