Amazon.com: Customer reviews: ASURION 3 Year Camera Accident Protection Plan with Tech Support $100-124.99
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  • ASURION 3 Year Camera Accident Protection Plan with Tech Support...
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  • Customer reviews

Customer reviews

4.5 out of 5 stars
4.5 out of 5
1,026 global ratings
5 star
80%
4 star
9%
3 star
5%
2 star
1%
1 star
6%
ASURION 3 Year Camera Accident Protection Plan with Tech Support $100-124.99

ASURION 3 Year Camera Accident Protection Plan with Tech Support $100-124.99

byASURION
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Top positive review

All positive reviews›
joan hershewe
5.0 out of 5 starsGREAT SERVICE
Reviewed in the United States on January 19, 2021
THIS IS FROM A PERSON WHO KNOWS NOTHING ABOUT SETTING UP THE DOWNLOAD ON MY COMPUTER. RON FROM ASURION WAS SUPER, PROFESSIONAL, PATIENT, CARING, AND WALKED ME THROUGH EVERYTHING. RON IS A GREAT ASSET TO YOUR COMPANY. THANK YOU
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One person found this helpful

Top critical review

All critical reviews›
JDB That's Me
1.0 out of 5 starsNot a "Malfuntion"
Reviewed in the United States on June 27, 2021
I bought 3 digital cameras from Amazon. The Asurion Protection Program popped up. I could get the insurance on my cameras for 3 years - "No gotchas, No gimmicks, No grief". I had never bought the insurance before, but figured I'd try it out - just in case. It looks like Asurion got me. 6 months in and the little clip that holds the battery in place broke. Therefore, the battery won't stay clipped in and the camera won't work. I tried to file a claim with Asurion. They said it didn't qualify as covered under the insurance, because it wasn't officially a "Malfunction". The camera no longer works, so I would think it was a malfunction. That, to me is a Gotcha. I won't be getting insurance on my devices in the future. For Amazon, I'm not sure if there are competitors to Asurion, but I want to put my vote in to find another insurance company. live and learn.
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5 people found this helpful

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From the United States

JDB That's Me
1.0 out of 5 stars Not a "Malfuntion"
Reviewed in the United States on June 27, 2021
Verified Purchase
I bought 3 digital cameras from Amazon. The Asurion Protection Program popped up. I could get the insurance on my cameras for 3 years - "No gotchas, No gimmicks, No grief". I had never bought the insurance before, but figured I'd try it out - just in case. It looks like Asurion got me. 6 months in and the little clip that holds the battery in place broke. Therefore, the battery won't stay clipped in and the camera won't work. I tried to file a claim with Asurion. They said it didn't qualify as covered under the insurance, because it wasn't officially a "Malfunction". The camera no longer works, so I would think it was a malfunction. That, to me is a Gotcha. I won't be getting insurance on my devices in the future. For Amazon, I'm not sure if there are competitors to Asurion, but I want to put my vote in to find another insurance company. live and learn.
5 people found this helpful
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Dave
1.0 out of 5 stars They are a scam
Reviewed in the United States on June 7, 2021
Verified Purchase
Absolutely horrible product. It is impossible to get in touch with anybody plus they’ve submitted a request for pictures of the item 3 times for me which I keep sending them but they keep telling me it’s not good enough they want to serial number on a product that doesn’t have one and they want photographs of the damage to the product which is internal and I can’t get to it. Biggest rip off in the world. Do not buy these protection programs because they are a scam
4 people found this helpful
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Tracey D.
1.0 out of 5 stars no way to contact
Reviewed in the United States on June 18, 2019
Verified Purchase
never got a confirmation-- and within a month fishing fell in the water with my cannon camera-- tried and tried to contact-- no luck-- bad enough to ruin a $109 camera but $20 insurance was worthless- will never buy insurance again
7 people found this helpful
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joan hershewe
5.0 out of 5 stars GREAT SERVICE
Reviewed in the United States on January 19, 2021
Verified Purchase
THIS IS FROM A PERSON WHO KNOWS NOTHING ABOUT SETTING UP THE DOWNLOAD ON MY COMPUTER. RON FROM ASURION WAS SUPER, PROFESSIONAL, PATIENT, CARING, AND WALKED ME THROUGH EVERYTHING. RON IS A GREAT ASSET TO YOUR COMPANY. THANK YOU
One person found this helpful
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Kathryn Purvis
3.0 out of 5 stars How do I know
Reviewed in the United States on May 11, 2022
Verified Purchase
I’m glad I got it given the price and what I covered. However, is there any kitchen d of paperwork I should have? Any information? How do I know what I need to do if I need it
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Amy Mullin
4.0 out of 5 stars I haven't ever had an issue with this company.
Reviewed in the United States on August 4, 2021
Verified Purchase
I have never had an issue to date with using this company. I usually only buy the warranty things on items that may require it like waterproof (or supposed to be water proof) gadgets and like my electronics and or camera equipment. Used them for probably 6 years now and haven't had any issues.
One person found this helpful
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Debbie Marks
5.0 out of 5 stars Protection!
Reviewed in the United States on September 13, 2021
Verified Purchase
I like that the protection is offered. Especially on products like camera's, tablets etc. I've had to use this type of protection in the past. Was glad I had and could use it.
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Gary W. Vancil
1.0 out of 5 stars Super stupid question!!!!!
Reviewed in the United States on March 27, 2021
Verified Purchase
Waste of time.
How can one rate a three year insurance policy for a product you just bought?
2 people found this helpful
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P.D. Kelchner
4.0 out of 5 stars Can't rate yet
Reviewed in the United States on March 2, 2022
Verified Purchase
How can a person rate a warranty until it's been used?
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Amazon Customer
5.0 out of 5 stars Protection Coverage
Reviewed in the United States on September 23, 2021
Verified Purchase
I like this 3 year accident protection warranty that is guaranteed to cover my camera in case of an accident and the price range for this warranty is a reasonable. I like the included batteries, SD card, etc. The zoom lens is ideal for optimal images and you don't have to wait to process the pictures. I enjoy this product.
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