Top positive review
5.0 out of 5 starsAsurion, simply the best!
Reviewed in the United States on October 18, 2019
I VERY seldom have to make a claim on an warranty policy but every once in a great while, stuff happens that is not under your control.
In this case, I purchased a warranty on a Ninja coffee brewing system. I bought a two year warranty. On the 20th month of that policy, the Ninja began randomly FLOODING the countertop with water! I cleaned it, I checked the gasket on the water tank to be sure it was in place and as usual maintenance, lubricated the rubber with restaurant-grade lubricant. A trick i learned in the restaurant business 20 years ago!
Still it continued to flood the counter. Not every time but 2 or 3 times per week. Looking back in my Amazon order history, I realized I had purchased an Asurion warranty on the beast so I contacted them and made a claim.
The process was simple from beginning to end. Within 24 hours they approved my claim and emailed a prepaid UPS shipping label.
The morning I dropped the box at the shipping store here in town, I received an email from Asurion telling me a credit would be issued to my Amazon account within 48 hours. That same day I received another email saying my credit was complete. I went on Amazon, entered the gift card number I received and immediately was able to start shopping!
If you are still unsure about an Asurion warranty, WHY? Just buy it if you're making a purchase valuable enough that you don't have to depend on a slow, sluggish manufacturer warranty!
