Top positive review
Immediate payment for RAT TRAP that broke
Reviewed in the United States 🇺🇸 on November 27, 2021
I purchased a set of two rat traps (UCatch Tunneled Rat Trap – Dual Entry Rodent Snap Trap with Child Safe, Pet Safe Trigger Pedal – Pack of 2) for $34.23 here on Amazon.
INSURANCE ON RAT TRAPS??!!
I thought it was odd that insurance was offered on a purchase of rat traps, but given the price it gave me pause for thought. I thought MAYBE it would be a good idea to buy the plan.
RAT TRAPPED SNAPPED SO HARD IT BROKE
Well, sure enough, one of the rat traps broke. It snapped so hard that the mechanism that locks it open (that allows you to set it), broke. It became useless at that point.
IMMEDIATE CLAIMS PROCESSING
I made a claim and received an Amazon Gift Card via e-mail for the full claim of $34.23.
REQUIRED TO RETURN USED RAT TRAPS??!! MAJOR BIO-HAZARD, BUT COMPLIED
They did ask that I return the rat traps to them... which I did. However, I put them in plastic bags that I sealed tightly and then I included a note that these traps posed a bio-hazard because they contained dried rat blood (and probably other gross residue). I think when I made the claim, the computerized claim requirements should have taken into account that the return posed a bio-hazard and should not be returned. That's the only negative thing I can say.
FINAL THOUGHTS - EXCELLENT COMPANY - I HAVE SUBSEQUENTLY PURCHASED NUMEROUS PLANS
Overall, I am VERY PLEASED with the claims process and I have subsequently insured multiple items. I HIGHLY RECOMMEND this company.