Amazon.com: Customer reviews: SteelSeries Apex 7 TKL Compact Mechanical Gaming Keyboard – OLED Smart Display – USB Passthrough and Media Controls – Linear and Quiet

Poor quality control and customer service treats the customer as the problem.

Reviewed in the United States on October 23, 2019

Size: Apex 7 TKLStyle: Red – Linear & QuietPattern Name: KeyboardVerified Purchase

UPDATE: After trying to get support from Steelseries, they (SteelSeries, NOT Amazon) wanted videos of the broken key, documentation, photos and stated that I would get an RMA. They then decided that I should just send it back. They would repair or give a credit for something from their store. No thanks. Going back to a different manufacturer that supports their own products and doesn't treat the customer as the problem.

I have no idea how this has such a high score.
The first one I got had trouble with the Question Mark key. It would constantly do a repeating backslack.
I returned and got a replacement, the second had a dead Nine key.

I have zero clue how it can be only me. I tried with different keyboards and no trouble. Tried the Apex 7 on different computer and same issue.

Granted that this is really comfortable and had a great wrist rest. But if a key doesn't work, no matter how comfy it is, it would be worthless.

473 people found this helpful

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Shraken

not even 3 months.

Reviewed in the United States on October 12, 2019

Size: Apex ProStyle: OmniPoint AdjustablePattern Name: KeyboardVerified Purchase

All of a sudden out of the blue this thing just started going bananas. The keyboard starting doing over 13 THOUSAND key strokes a second, opening all type of apps, settings, you name it. After all that my PC finally crashed but the damage this caused was so bad I was forced to reformat my PC.

292 people found this helpful

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Egor

This keyboard lives up to the hype.

Reviewed in the United States on August 8, 2019

Size: Apex ProStyle: OmniPoint AdjustablePattern Name: KeyboardVerified Purchase

The review is about the Apex Pro Keyboard, NOT Apex 7.

Adjusting the actuation is great! I can feel the difference in games with their super fast actuation. Typing is just the reverse though, I have a lot of typos with the super fast actuation. Which isn't a problem at all, because you can switch profiles on the fly and have one of the best typing experiences imaginable with super deep 3.6 mm actuation point. It's like having multiple keyboards at once, and being able to change them effortlessly to suit the task at hand.

Some disadvantages I'd like to point out:
- Not waterproof. Be careful with it.
- Only the main block uses omnipoint switches. Not a big issue considering you don't really use the other keys, but that's a good reason to make a 60% or TKL Keyboard with only omnipoint switches, no? After using TKL keyboards I've really appreciate the extra space. I highly recommend the TKL version over the full one, once it actually releases.
- O-rings will prevent the 3.6mm actuation point from working properly, and I really didn't like how O-rings felt on this keyboard. Not really an issue considering that the keyboard is already quite silent even without any O-rings.

165 people found this helpful

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colbster145

Probably God's Choice of Keyboard, Probably Satan's Choice of Packaging

Reviewed in the United States on January 8, 2021

Size: Apex 5Style: Hybrid Blue – Tactile & ClickyPattern Name: KeyboardVerified Purchase

If Captain Ahab had used this keyboard when hunting Moby Dick, he would have easily killed the beast. This thing blows my old Razer keyboard out of the water in every single category. It appears very well made, with no visible scratches or dents in it. Although this is more of a personal preference, the keys feel perfect to me. The rgb lights are excellent and are much more vibrant than what I've seen on other keyboards. The software for this keyboard is easy to install and use. I am 90% convinced that God Himself created this keyboard.

HOWEVER

I had more trouble with this packaging than I did with my last girlfriend. Heck, when the package arrived, I wasn't sure if it was even a keyboard. The box could have fit a small child inside of it, and looked like it had been attacked by a rabid raccoon. The tape was the real shiner, though. Trying to tear this tape open is like trying to split an atom.

Great keyboard though!

81 people found this helpful

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Sarah Kim

Best "pseudo mechanical" keyboard

Reviewed in the United States on April 8, 2020

Size: Apex 3Style: Whisper Quiet – Tactile & SilentPattern Name: KeyboardVerified Purchase

I want to preface this review with why I bought this keyboard. I am a fast typer, and I realized that a membrane keyboard was not for me due to so many missed keys during my crazy typing. When researching keyboards, I started to understand that a mechanical keyboard, most notably the Cherry mx stemmed keyboards were likely going to remedy this issue. The issue was that I did not want a keyboard that was too loud with its clicks (because I am on many school conference calls) and I also did not want to spend hundreds of dollars. This Steelseries Apex 3 was my dabble in a membrane keyboard that mimicked a lot of what mechanical keyboards felt like.

Here are my findings
I did not care too much for the RBG function, but quickly realized that I actually had fun personalizing the color and movement of hues. The software to control it is extremely user-friendly and takes no time at all to change whenever I want. You can change it to stay on one color, change colors with adjusted timing, or just turn off the color altogether.

There's a nice roller at the top right that adjusts volume. Next to this roller is a button that controls pause, play, fast forward, and rewind of audio. This was one of my favorite features about this keyboard, as I transcribe a lot of audio. The volume and pause/play features were game-changers in my note-taking daily life.

The keys are so comfortable. I had to admit that I had to adjust a little bit to the size of the keys. They are a bit on the skinnier side than I am used to (laptop keyboard) but I quickly adjusted to it and realized I like this size way better. There is a small gap between keys. I know that some might not like this feature and prefer their keys to be closed together. Just something to consider before buying.

There's a little pop-up stand on the back of the keyboard to allow it to tilt. It is lined with rubber, which is nice so it doesn't scrape against your desk. Also, the keyboard came with a magnetically detachable wrist rest. I never take the rest off, as it is nice and comfortable to have. However, the option of detaching it so easily is pretty convenient.

Overall, I absolutely love this keyboard and its build. I believe that it is built with very good design and parts. I will update my review in later months if anything changes.

77 people found this helpful

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Mazin Recine

Great Keyboard with Cool Features

Reviewed in the United States on July 28, 2019

Size: Apex 7 TKLStyle: Brown – Tactile & QuietPattern Name: KeyboardVerified Purchase

I have owned a Steelseries keyboard in the past and was greatly disappointed with the switches it used. I had a m750 with the qx2 switches, and they just felt off to me. Not really sure how to explain, but they just felt off. Im not generally a fan of linear switches ( as a gamer, blasphemy I know) as I tend to have a heavy hand and accidentally hold shift or ctrl by accident, which messes up my movement and gets me killed. Not only that but I feel I mess up more when typing essays for college and have to go back to revise more frequently. I needed a new keyboard that would allow more space for my mouse, as I play on a low dpi, and was looking at TKL models from various companies. Originally I was planning on the G Pro from Logitech to go with my G Pro Wireless, but then I realized they had Romer-G switches. I tested them out and found them alright, but lack of customization and after market keycaps was a turn off for me. The new Apex Pro TKL came out with their OmniPoint switches, which are linear switches that you could change the actuation point of to fit your preference. Again, I am not a fan of linear, so this disappointed me as the rest of the keyboard caught my attention. Luckily with the Apex 7 they allow you to choose your switches out of the 3 options they provide. I chose the browns as I wanted something fast but with some feedback. When it arrived 2 days later, I was impressed with the size and beauty of it. The nicest keyboard I owned so far. The switches feel nice, and there are a few features you won’t find on a some other TKL keyboards like the OLED display (mostly a gimmick but cool nonetheless), usb passthrough, cable routing, and dial. The magnetic wrist rest isn’t plush, more like a flat rubber surface to prop up your hand. That isn’t to say it’s not comfortable or soft, but it is a pain to clean as it is a dust magnet. They keycaps feel cheap and are my main gripe for a premium keyboard, however I Luckily had higher quality shine-through keycaps from previously. Overall I am satisfied with the keyboard and would recommend to anyone thinking of purchasing.

104 people found this helpful

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Mike L

Great keyboard; feels nice, not overly loud and satisfies most gaming requirements

Reviewed in the United States on July 14, 2019

Size: Apex 7Style: Red – Linear & QuietPattern Name: KeyboardVerified Purchase

I've been using a smaller mechanical keyboard for a few years now and as time progressed, I really was missing out on the number pad and the extra space the regular size keyboards afford. I tried out a few mechanical keyboards at a Best Buy and this was the one that felt the nicest and had the aspects I was looking for the most. That being said, it is a little pricey and from what I've read, spending a few extra bucks for the "better" switches, seems like it would have been a better idea in the long run, though I am very happy with this purchase as is.

If it was cheaper, I'd recommend this keyboard to everyone, but, in terms of quality, my expectations and enjoyment from use, I'm still giving this a 5/5.

50 people found this helpful

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YuriBoykaIV

Smooth!

Reviewed in the United States on July 19, 2019

Size: Apex 7Style: Red – Linear & QuietPattern Name: KeyboardVerified Purchase

This keyboard is smooth, feels great on the fingertips, super responsive, easy to adapt to within 1 minute of use. Color settings have high customization.

The OLED screen can be customized with any image you want (via it's dimensions),. You can switch to/use discord and custom discord colors without having to alt+tab.

Volume roller feels quality and has some friction instead of just being free-floating. On that note, the entire keyboard feels quality. Super solid. Wrist-rest is very comfortable and a nice soft-touch material. It is also magnetic so you don't have to worry about breaking tabs or having cheap creaking.

The USB pass-through is MASSIVELY useful. I use the slot to apply the USB wireless transmitter for the Steelseries 650 mouse.

What else is there to say? Just buy it.

35 people found this helpful

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Joseph Tomlinson

Best keyboard around 100$

Reviewed in the United States on March 6, 2020

Size: Apex 5Style: Hybrid Blue – Tactile & ClickyPattern Name: KeyboardVerified Purchase

I bought the 200$ Apex Pro from SteelSeries to replace my Logitech G910 and liked it so much I wanted to use it at work (I'm that guy at the office who uses a gaming keyboard for work, but I'm a programmer so people expect it). I didn't want to move it around and couldn't justify buying two, so I got this as a middle ground because it's basically a cheaper version of that one, the only difference between the Apex 5 and Pro is that the 5 uses a plastic frame, doesn't have an extra USB outlet and it doesn't have the Apex Pro mechanical switches that let you control the actuation point of each individual key.

However, Regardless of the more expansive features of the Apex Pro, I discovered that I liked typing on the Apex 5 more, even if it is cheaper. The clicky feeling of the mechanical like switches are simply too satisfying for their own good and I honestly miss them when using the other keyboard that's twice the price for typing.

Now, one thing I'll concede on is I haven't tried them for gaming, and I really like the Apex Pro for gaming because I can make certain keys more sensitive - this one doesn't have that feature - but I can't imagine it would be bad if that's what you're looking for. It's also a lot louder than the Apex Pro, but when I brought that up with one of my co-workers who sits next to me, they said they didn't even notice it.

Steel Series makes excellent products in general, so I highly recommend you give this keyboard a shot. Don't let the fact that it's not technically "mechanical" bother you, it still feels amazing.

23 people found this helpful

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JJ

No more banging the keyboard!

Reviewed in the United States on October 30, 2021

Size: Apex ProStyle: OmniPoint AdjustablePattern Name: KeyboardVerified Purchase

I got this and a Rival wired mouse for my son’s birthday. He plays a lot of Roblox with his friends and I constantly hear him hammer fisting his desk in anger because his wireless keyboard and mouse would lag and make him vulnerable in shooter games. He was so excited to get the keyboard and mouse. Not only does it look super cool, but you can adjust the actuation of the keys. You can make it so you barely have to touch the key, to fully pressing the key all the way down in order to send the command. The keyboard feels like it's built to last, nice and sturdy, and has a real nice mechanical feel when typing. I pop in every now and then when he's playing a Roblox shooter game with his friends and ask if the keyboard and mouse are working alright. He always tells me they work flawlessly, in fact he said his click speed is a lot faster now. I'm not gamer, but I understand your competition will kick your butt if you're playing with sub par tools. It's been a week and I have yet to hear any angry hammer fisting of his desk.😁 In fact, I was watching him play the other night when a Roblox YouTuber joined his server. He got all excited and said the person was one of the highest ranked players in the game he was playing. He took out the YouTuber several times, but ultimately came in second to him each round until the YouTuber moved on. My son was totally stoked and said there's no way he would have been able to compete with the old wireless keyboard and mouse. Awesome, you don't always hit a home run with presents, but this might be one. If only it would make him excited to do his homework.🙄

10 people found this helpful

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5 star		84%
4 star		9%
3 star		3%
2 star		1%
1 star		2%

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