Top positive review
New Rotating Show 10, Better Camera, Great for Video Calls
Reviewed in the United States on February 25, 2021
The new Echo Show 10 (3rd Gen) is a big improvement over the previous 2nd Gen version. The Show 10 is now attached to a swivel base that lets the Show 10 constantly rotate to face you as you move around the room. Other changes include: a new speaker configuration, MUCH better camera, better processor, and Amazon Sidewalk support. Here are my thoughts so far:
-SETUP – Setup was super easy. The Show came configured to my account, I didn't have to log in or even enter wifi passwords. It connected, downloaded some updates, and then walked me through customizing the range of motion.
-MOTION- This is the most obvious new improvement. The Show 10 will now track your movement and turn to face you as you move around the room. The Show seems to have very good facial tracking, and it will rotate on its horizontal axis to follow you (you can also manually tilt the screen up and down to your desired vertical position.) We tested this while playing movies and while viewing our remote cameras, and it worked perfectly. We also tested with multiple people in the room; and the Show seems to lock onto one face and moves to follow that face, until it can't see that face anymore and will move to another face. Or if someone uses the Wake Word “Alexa,” it will turn toward where that voice was coming from. This also works for video calls, though we noticed that on video calls the Show will rotate to try to keep ALL of our faces in view. Sometimes this might mean it faces in between two people so that the camera can see both of us, and then automatically zooms the camera in or out to adjust. Which brings me to the next big improvement:
-13MP CAMERA – We were very impressed with the quality of the new camera, and with the tracking technology it uses. Not only are images crisp and detailed on video calls, but the camera will actually automatically zoom in and out to adjust to the people in the shot. For example I can back up from my kitchen into the living room, and the camera will zoom in and follow me. When you combine this with the movement and facial tracking, it is almost like having your own camera man follow you around the room on your call. The family members we called said they could see so much more detail. There is also now a physical shutter that you can close to cover the camera if you want to.
-SPEAKERS – The old 2nd Gen Show 10 had dual 2” neodymium drivers, but this new 3rd Gen Show 10 has two 1” tweeters and a 3” woofer. I can definitely tell the difference, although I really don't use the Show for listening to music very often. In testing out a few songs, I noticed that the new 3rd Gen seems louder at max volume, and less muffled. Definitely an improvement, though maybe not quite on the level of the Echo Studio.
-PROCESSOR – The new Show 10 has both an upgraded main processor, and also a second Amazon AZ1 processor. This should result in slightly faster repose times, and better future performance; although I really haven't been able to tell much of a difference so far. AZ1 is supposed to be faster and more efficient, and allow voice commands to be processed locally instead of having to go to the cloud; so we'll see if this is noticeable in the future.
-ZIGBEE/SIDEWALK – The previous version included a Zigbee hub, but this version also includes Amazon Sidewalk compatibility. Sidewalk is a long range connection technology that Amazon plans to use for devices that will be able to reach much further; (the initial announcement estimated up to half a mile). This technology isn't really being used yet, but it is nice to know this future tech is built in.
-WHITE POWER CORD – Yes, for some reason that same white power cord that ships with the Echo 4th Gen is also included for this Show 10. No matter what color Show you get (I got black), you still get a white power cord. I'm a little surprised that they went with this decision again, but it really doesn't bother me much at all. Just thought I'd mention it in case that matters to you.
-LARGE FOOTPRINT – Since the device rotates, you really have to be careful about where you put it. The Show 10 comes with a footprint guide, that suggests that you make sure you have enough space around the device to avoid the screen knocking over a glass of water, for example. This also wasn't a big deal for me, but keep in mind you will probably need more space than the previous version. The specs recommend a 10” by 15” space, but I think you could get away with less.
*Note – You can disable the movement by saying “Alexa disable Motion,” or by turning it off in the Alexa app on your phone. Also, when you first setup your Show, there is a slider bar that let's you choose how far the screen should rotate in each direction. It seems to go almost 360 degrees maximum, but you can limit the radius so it turns much less. You can also change this in the 'Motion' menu under Settings.
Overall, I am VERY pleased with this new Show 10. The camera clarity is great, and the face tracking technology is so impressive; there's just nothing else like it for video calls to our family. This is a huge upgrade!