Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
I guess it’s my mistake but this bag was really small. Just enough to clean my garment steamer and my boiling water electric kettle once. I expected to be able to clean more things or have some left over. Good news is the kettle got real clean and all the gross stuff that looked like mold inside (but would not clean off) was gone. Bad news- after I ran it through my garment steamer diluted, and ran it till empty, then ran a whole tank of clean distilled water through it after, I then used the steamer and the steamer seemed to not work as well, and started spitting black stuff and it ruined my Supreme Hoodie :-( this is probably not the citric acid fault but TBH the steamer worked fine before, was not spitting anything black before I cleaned it and was less than a year old. It was a floor garment steamer (expensive) but I threw it away b/c I can’t chance it.
This product was recommended to help get rid of calc in a flask. So, I used it as recommended but when I poured out the solution, there was still a bit of calc at the bottom of the flask. I had to soak it with some liquid dish washing detergent and then scrubbed it. Only then did it come out totally clean hence the rating 4. But all in all it seems like a good product.
Nice packaging. Arrived promptly. The only negative is that there are no directions about how much to use and how to use the product. Packaging says it can be used to soften water, cleaning, canning, preserving, etc. There are no directions on how much to use for these various activities