Amazon.com: Customer reviews: ASURION 3 Year Portable Electronic Accident Protection Plan with Tech Support $30-39.99

Top positive review

peace of mind.

Reviewed in the United States on March 10, 2020

I don't know what to say. Buy it or not. Your choice. For me, this was cheap enough for peace of mind if something broke. That's all.

30 people found this helpful

Top critical review

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Amazon Customer

Don't Even Bother Giving Them Your Money

Reviewed in the United States on April 8, 2020

Worse company ever, you can not call them, the only way you can get a hold of them is through email. I got protection for some wireless headphones, the casing of the headphones broke. I didn't drop them at all the plastic just came off, I started the process to get them fixed. They just replied to all my communication with them stating that it was a cosmetic issue and therefore they would not help me. Remember, you can't explain anything to them, you can't send pictures of the problem, the only thing you can do is provide them with proof of purchase of their protection plan and the product you bought it for. DO NOT PURCHASE THIS IS A SCAM.

174 people found this helpful

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From the United States

Amazon Customer

Don't Even Bother Giving Them Your Money

Reviewed in the United States on April 8, 2020

Verified Purchase

174 people found this helpful

Helpful

Darrla

Don’t waste your money.

Reviewed in the United States on April 2, 2020

Verified Purchase

I never received any paper work for this. Can’t claim it and have bought it twice. Both things I bought it with have stopped working.
No way to claim. I tried to email and was dismissed.

108 people found this helpful

Helpful

brewmaster

Not used, can't return

Reviewed in the United States on April 23, 2020

Verified Purchase

I bought this because the ear buds I purchased didn't have great reviews. After two months the ear buds quit working so I tried to file a claim. They directed me back to Amazon to file a claim. Amazon allowed me to return the item for free. I now do not even own the headphones anymore because I returned them but I can't return this warranty. They did nothing for me. At least Amazon took the headphones back...

96 people found this helpful

Helpful

Amazon Customer

Its a scam

Reviewed in the United States on March 30, 2020

Verified Purchase

Spent three weeks trying to make a claim only to get a complete run around. Finally got a confirmation number on my claim only to have it disappear from their system. Believe it is a scam operation.

95 people found this helpful

Helpful

Bill

Never buy Assurion!

Reviewed in the United States on April 15, 2020

Verified Purchase

Just try and make a claim. Almost impossible, they will were you down with impossible filing system and website crashes!

71 people found this helpful

Helpful

Susan S.

Waste of time and money. No protection actually received.

Reviewed in the United States on October 4, 2020

Verified Purchase

I purchased this “protection” together with a set of bone conducting headphones for my husband on September 11th. I received a notice that the ELECTRONIC protection insurance hadn’t shipped yet. Today, October 3, it’s “running late.” It’s ELECTRONIC, there is nothing to ship!!! I received the headphones another company sold to me, but the electronic protection policy hasn’t “arrived” yet.
This product is a waste of time and money.

25 people found this helpful

Helpful

MerryLands

peace of mind.

Reviewed in the United States on March 10, 2020

Verified Purchase

I don't know what to say. Buy it or not. Your choice. For me, this was cheap enough for peace of mind if something broke. That's all.

30 people found this helpful

Helpful

Ron Black

Your money goes into a black hole. Although I've read that the warranty service is very good.

Reviewed in the United States on March 18, 2021

Verified Purchase

I've read that the warranty service is very good. I have never had to use this protection, but I am writing a poor review because I think each warranty that is sent to me should identify the specific item that is covered. I have purchased several of these warranties over the last several years, and I cannot connect any of them with any specific product that I have bought. If I buy two items on one order, and each of them are eligible for a warranty, but I only buy the warranty for one of the items, there's no way to later know which item I bought the warranty for. This can be fixed. I don't know why it hasn't been fixed before now. If they have my email address, the product they are warranting and it's value, then they also have the item number, the order number and other information. Put some identifying information on the warranty that is emailed to me. Thank you.

9 people found this helpful

Helpful

Stephanie r.

Worth it

Reviewed in the United States on April 2, 2020

Verified Purchase

Always always buy the protection plan !
They always have your bCk
Great customer service
Worth getting

17 people found this helpful

Helpful

JOSEPH MAYNES

Do I get a insurance document for the Asurion Accident Protection?

Reviewed in the United States on April 27, 2020

Verified Purchase

I just want to know if I'm suppose to get a Policy statement for the Asurion Accident Policy for my Activity tracker. I need to know who do I contact if I have problem with my tracker. I just like hands on proof that I have policy. Please let me know. Thank you.

P.S. I'll give better rating if I get satisfactory answer.

16 people found this helpful

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5 star		77%
4 star		9%
3 star		5%
2 star		2%
1 star		8%

ASURION 3 Year Portable Electronic Accident Protection Plan with Tech...

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