Amazon.com: Customer reviews: ASURION 3 Year Portable Electronic Accident Protection Plan with Tech Support $30-39.99

Top positive review

peace of mind.

Reviewed in the United States on March 10, 2020

I don't know what to say. Buy it or not. Your choice. For me, this was cheap enough for peace of mind if something broke. That's all.

31 people found this helpful

Top critical review

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Amazon Customer

Don't Even Bother Giving Them Your Money

Reviewed in the United States on April 8, 2020

Worse company ever, you can not call them, the only way you can get a hold of them is through email. I got protection for some wireless headphones, the casing of the headphones broke. I didn't drop them at all the plastic just came off, I started the process to get them fixed. They just replied to all my communication with them stating that it was a cosmetic issue and therefore they would not help me. Remember, you can't explain anything to them, you can't send pictures of the problem, the only thing you can do is provide them with proof of purchase of their protection plan and the product you bought it for. DO NOT PURCHASE THIS IS A SCAM.

180 people found this helpful

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From the United States

Amazon Customer

Don't Even Bother Giving Them Your Money

Reviewed in the United States on April 8, 2020

Verified Purchase

180 people found this helpful

Helpful

brewmaster

Not used, can't return

Reviewed in the United States on April 23, 2020

Verified Purchase

I bought this because the ear buds I purchased didn't have great reviews. After two months the ear buds quit working so I tried to file a claim. They directed me back to Amazon to file a claim. Amazon allowed me to return the item for free. I now do not even own the headphones anymore because I returned them but I can't return this warranty. They did nothing for me. At least Amazon took the headphones back...

99 people found this helpful

Helpful

Darrla

Don’t waste your money.

Reviewed in the United States on April 2, 2020

Verified Purchase

I never received any paper work for this. Can’t claim it and have bought it twice. Both things I bought it with have stopped working.
No way to claim. I tried to email and was dismissed.

111 people found this helpful

Helpful

Amazon Customer

Its a scam

Reviewed in the United States on March 30, 2020

Verified Purchase

Spent three weeks trying to make a claim only to get a complete run around. Finally got a confirmation number on my claim only to have it disappear from their system. Believe it is a scam operation.

100 people found this helpful

Helpful

MerryLands

peace of mind.

Reviewed in the United States on March 10, 2020

Verified Purchase

I don't know what to say. Buy it or not. Your choice. For me, this was cheap enough for peace of mind if something broke. That's all.

31 people found this helpful

Helpful

Bill

Never buy Assurion!

Reviewed in the United States on April 15, 2020

Verified Purchase

Just try and make a claim. Almost impossible, they will were you down with impossible filing system and website crashes!

72 people found this helpful

Helpful

Stephanie r.

Worth it

Reviewed in the United States on April 2, 2020

Verified Purchase

Always always buy the protection plan !
They always have your bCk
Great customer service
Worth getting

17 people found this helpful

Helpful

Sunny Jim

This warranty works and it's simple to understand and use

Reviewed in the United States on September 15, 2020

Verified Purchase

The description for the warranty is crystal clear. I was unfortunate enough to drop my Tozo earbuds from a tall balcony, but this warranty covered them as I expected. From Filing the claim online to getting an Amazon gift card in my email I waited less than one hour. Even the toll free number, which I called first, was very helpful in directing me to their website to file the claim instead of waiting for an operator. The process was straightforward and simple, and I got covered.

As an insurance product, this is a good as it gets.

7 people found this helpful

Helpful

Cherolds

Well worth the price!

Reviewed in the United States on April 28, 2021

Verified Purchase

I usually don't buy protection plans for electronics under $100. However, I order 3 bluetooth headsets and just wanted to be on the safe side. One of them stopped taking a charge, so thankfully I had this plan. It was VERY easy to make a claim. They were VERY fast in helping me get a replacement. Basically they gave me an amazon gift card to purchase another headset, so I did that and bought the protection again...just in case. ;) Well worth the price and I will definitely purchase these Asurion plans in the future.

5 people found this helpful

Helpful

BNNT18

Must when you’re unsure of the product quality

Reviewed in the United States on December 9, 2021

Verified Purchase

I always purchase the protection plan when I order fragile electronics like headphones.
I prefer Bluetooth headphones that have the collar with the wire that connects the earbuds. It makes it impossible to lose a headphone when running or on the move. Unfortunately things with cords tend to degrade in audio quality over time.
The Asurion makes it quick and painless to exchange a product when it inevitably breaks down sometime between the 30 day return period and the warranty.

2 people found this helpful

Helpful

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5 star		77%
4 star		9%
3 star		5%
2 star		2%
1 star		8%

ASURION 3 Year Portable Electronic Accident Protection Plan with Tech...

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