Amazon.com: Customer reviews: Amazon Brand - Stone & Beam Westview Extra-Deep Down-Filled Leather Accent Chair, 43.3"W, Dark Grey
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  • Amazon Brand - Stone & Beam Westview Extra-Deep Down-Filled Leather...
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Customer reviews

4.2 out of 5 stars
4.2 out of 5
410 global ratings
5 star
66%
4 star
15%
3 star
6%
2 star
5%
1 star
8%
Amazon Brand - Stone & Beam Westview Extra-Deep Down-Filled Leather Accent Chair, 43.3"W, Dark Grey

Amazon Brand - Stone & Beam Westview Extra-Deep Down-Filled Leather Accent Chair, 43.3"W, Dark Grey

byStone & Beam
Color: Dark Grey LeatherSize: Living room chairChange
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Top positive review

All positive reviews›
Abigail
5.0 out of 5 starsSuper deep, oversized luxury
Reviewed in the United States on July 24, 2020
I looked for a deep/oversized sofa like this for months. The color is a perfect shade of cream that doesn’t take on a beigey/tan tone. True cream which I love. Looks like a big marshmallow and super comfortable.

The seats are SUPER oversized/deep. Measuring 27” from the back cushions to the edge. I’m 5’1” and when I sit fully against the back with my legs out, it almost hits at the ankle. That’s how deep I’m talking.

The arms are also wide enough and flat enough to put your computer while working from home or a cup/plate if you eat/drink while on the couch. The arm is about 7.5” wide.

Delivery was fairly easy. I chose a Tuesday delivery and the company called the Wednesday prior that they could deliver the next day so arrived faster than anticipated. Unfortunately due to COVID the delivery men could not come into the apartment so they pushed it through the door. I had to take it out of the box and attached the legs, but that was the only assembly.

Overall very happy with this purchase. Have only had for one week but so far so good! No complaints.
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128 people found this helpful

Top critical review

All critical reviews›
W C
1.0 out of 5 starsVery uncomfortable.
Reviewed in the United States on October 10, 2020
I like the look of it. I do not like how uncomfortable it is to sit or lie on. I had turned the cushions so many times to even them out. It feels and sounds like I am sitting on a bunch of plastic bags covered with cloth? Very uncomfortable and hurts my behind and back. I will return it if I could but it is not worth my time returning this huge item. This is one of those things I regret buying online and not trying out first. Wish I just bought the one I saw and tried at Macy’s.
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45 people found this helpful

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From the United States

brian
2.0 out of 5 stars Durability Issues/Fabric Defect
Reviewed in the United States on July 13, 2021
Color: Smoke GreySize: 89" SofaVerified Purchase
My wife and I have ordered numerous home décor and furniture items from Amazon's Stone & Beam brand. We have been satisfied with the overall quality of these items (leather chair, lamps, rugs, etc.). Unfortunately, this sofa did not hold up to the standard of quality we've come to expect from Stone & Beam. The item is visually appealing and is an attractive piece in our room but the fabric was not durable and began wearing, pilling, and drooping after a few short weeks. We flipped cushions and experienced the same poor wear on the other side as well. The backs and arms hold up just fine but the seat cushions are not durable for daily use. The down fill is comfortable and the item would be great if the quality of material was better.

Fortunately, Amazon stood by their product and was able to offer a refund so we could purchase a different sofa for our space.
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brian
2.0 out of 5 stars Durability Issues/Fabric Defect
Reviewed in the United States on July 13, 2021
My wife and I have ordered numerous home décor and furniture items from Amazon's Stone & Beam brand. We have been satisfied with the overall quality of these items (leather chair, lamps, rugs, etc.). Unfortunately, this sofa did not hold up to the standard of quality we've come to expect from Stone & Beam. The item is visually appealing and is an attractive piece in our room but the fabric was not durable and began wearing, pilling, and drooping after a few short weeks. We flipped cushions and experienced the same poor wear on the other side as well. The backs and arms hold up just fine but the seat cushions are not durable for daily use. The down fill is comfortable and the item would be great if the quality of material was better.

Fortunately, Amazon stood by their product and was able to offer a refund so we could purchase a different sofa for our space.
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5 people found this helpful
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Netta
2.0 out of 5 stars Couch is cheap
Reviewed in the United States on January 28, 2022
Color: CreamSize: 76'' LoveseatVerified Purchase
The couch looks fine and modern but it does not afford you any fluff. Do not be swayed by the people who compare it to Pottery Barn, West Elm or any high end couch. It is American Freight furniture and have an expectation to purchase it that way
4 people found this helpful
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Jessica B
2.0 out of 5 stars Great at first, but bad quality shows quickly
Reviewed in the United States on April 12, 2022
Color: Smoke GreySize: 89" SofaVerified Purchase
I loved this couch at first and I still do love it from a comfort standpoint. However, the quality of the material it is made with is absolutely terrible. After 2 months of having it, it looks like it is 10 years old. The material pills up so easily and is very uncomfortable to sit on! Forget about sitting on it with shorts, it will irritate your legs to the point that the floor is more comfortable. I ended up submitting a return request for a refund. If the material of the couch was made better, I would give this 5 stars all around.
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Kellyann5274
2.0 out of 5 stars Not worth it
Reviewed in the United States on March 10, 2022
Color: Smoke GreySize: 89" SofaVerified Purchase
This couch is comfortable but the fabric itself lasts about a month before it starts piling terribly. I had called when we owned it 30+ days and we could only return it for a refund by paying a $300 restocking fee. Amazon sent us a free replacement and the new one started piling within a month as well. We got the replacement in November (5 months ago) and the couch looks like we've had it 5 years and is an embarrasment. We already need to replace it. This couch is not worth the price.
One person found this helpful
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A. Jackson
2.0 out of 5 stars Not what I pictured
Reviewed in the United States on October 24, 2021
Color: Brown LeatherSize: Living room chairVerified Purchase
The seat is huge and back is short so it’s impossible to just sit in the chair, you are almost forced to lay sideways at a weird angle to get comfortable. Also, the padding in the cushion is starting to bunch at the end of seat so now it looks like there’s a lump at end of cushion. Not the quality I’d expect for $1000 chair. Or even at $500 I’d be pissed.
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RUSSELL BREWER
2.0 out of 5 stars No Head/Neck Support
Reviewed in the United States on January 26, 2021
Color: Smoke GreySize: Living room chairVerified Purchase
I had to cut a piece of plywood, cover it with a fray sheet, and then wedge it behind the chair. Without this modification or without placing the chair against a wall, there is no support for your head and neck. It's impossible to get comfortable watching TV or sitting for any length of time without this modification or placing chair against the wall. Buy one with a raised back for a better deal. Seems to be very sturdy and well made. Cusions are cozy and luxurious. Cloth texture is nice and comfortable.
Customer image
RUSSELL BREWER
2.0 out of 5 stars No Head/Neck Support
Reviewed in the United States on January 26, 2021
I had to cut a piece of plywood, cover it with a fray sheet, and then wedge it behind the chair. Without this modification or without placing the chair against a wall, there is no support for your head and neck. It's impossible to get comfortable watching TV or sitting for any length of time without this modification or placing chair against the wall. Buy one with a raised back for a better deal. Seems to be very sturdy and well made. Cusions are cozy and luxurious. Cloth texture is nice and comfortable.
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One person found this helpful
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Heather Lopez
2.0 out of 5 stars Beautiful sofa Cheap material after 1 month
Reviewed in the United States on May 5, 2022
Color: CreamSize: 89" SofaVerified Purchase
Sofa set is beautiful. Would of been 5 star except after only a month the fabric pills very bad. I got a fabric shaver but pills everyday and has to be kept up with. Would expect better quality for the price
Customer image
Heather Lopez
2.0 out of 5 stars Beautiful sofa Cheap material after 1 month
Reviewed in the United States on May 5, 2022
Sofa set is beautiful. Would of been 5 star except after only a month the fabric pills very bad. I got a fabric shaver but pills everyday and has to be kept up with. Would expect better quality for the price
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BeeBee
2.0 out of 5 stars Hard not comfortable at all
Reviewed in the United States on April 3, 2022
Color: Smoke GreySize: 89" SofaVerified Purchase
The pillows are flat and lacks any support.
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Raj
2.0 out of 5 stars Cushions feel like a plastic sack
Reviewed in the United States on May 3, 2022
Color: Smoke GreySize: 76'' LoveseatVerified Purchase
The sofa cushions are uncomfortable. The inner cover of the cushions which cannot be replaced is made out of a synthetic material which is plasticy and makes squeaky sounds when you move around while sitting on the sofa
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Alia
2.0 out of 5 stars Broken upon delivery but looked good!
Reviewed in the United States on October 5, 2020
Color: Dark Grey LeatherSize: 76'' LoveseatVerified PurchaseEarly Reviewer Rewards(What's this?)
Sofa was delivered broken!
The look was good but the sofa was broken upon delivery which was disappointing
One person found this helpful
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