Amazon.com: Customer reviews: Amazon Brand - Stone & Beam Westview Extra-Deep Down-Filled Leather Accent Chair, 43.3"W, Dark Grey
Skip to main content
.us
Hello Select your address
All
Select the department you want to search in
Hello, Sign in
Account & Lists
Returns & Orders
Cart
All
Disability Customer Support Best Sellers Amazon Basics Customer Service New Releases Prime Today's Deals Music Books Amazon Home Registry Fashion Kindle Books Gift Cards Toys & Games Automotive Sell Shopper Toolkit Pet Supplies Coupons Computers Pharmacy Home Improvement Beauty & Personal Care Video Games Luxury Stores Smart Home Health & Household Handmade Audible
All-new Fire 7 tablet

  • Amazon Brand - Stone & Beam Westview Extra-Deep Down-Filled Leather...
  • ›
  • Customer reviews

Customer reviews

4.2 out of 5 stars
4.2 out of 5
410 global ratings
5 star
66%
4 star
15%
3 star
6%
2 star
5%
1 star
8%
Amazon Brand - Stone & Beam Westview Extra-Deep Down-Filled Leather Accent Chair, 43.3"W, Dark Grey

Amazon Brand - Stone & Beam Westview Extra-Deep Down-Filled Leather Accent Chair, 43.3"W, Dark Grey

byStone & Beam
Color: Dark Grey LeatherSize: Living room chairChange
Write a review
How customer reviews and ratings work

Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.

To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.

Learn more how customers reviews work on Amazon
See All Buying Options

Top positive review

All positive reviews›
Abigail
5.0 out of 5 starsSuper deep, oversized luxury
Reviewed in the United States on July 24, 2020
I looked for a deep/oversized sofa like this for months. The color is a perfect shade of cream that doesn’t take on a beigey/tan tone. True cream which I love. Looks like a big marshmallow and super comfortable.

The seats are SUPER oversized/deep. Measuring 27” from the back cushions to the edge. I’m 5’1” and when I sit fully against the back with my legs out, it almost hits at the ankle. That’s how deep I’m talking.

The arms are also wide enough and flat enough to put your computer while working from home or a cup/plate if you eat/drink while on the couch. The arm is about 7.5” wide.

Delivery was fairly easy. I chose a Tuesday delivery and the company called the Wednesday prior that they could deliver the next day so arrived faster than anticipated. Unfortunately due to COVID the delivery men could not come into the apartment so they pushed it through the door. I had to take it out of the box and attached the legs, but that was the only assembly.

Overall very happy with this purchase. Have only had for one week but so far so good! No complaints.
Read more
128 people found this helpful

Top critical review

All critical reviews›
W C
1.0 out of 5 starsVery uncomfortable.
Reviewed in the United States on October 10, 2020
I like the look of it. I do not like how uncomfortable it is to sit or lie on. I had turned the cushions so many times to even them out. It feels and sounds like I am sitting on a bunch of plastic bags covered with cloth? Very uncomfortable and hurts my behind and back. I will return it if I could but it is not worth my time returning this huge item. This is one of those things I regret buying online and not trying out first. Wish I just bought the one I saw and tried at Macy’s.
Read more
45 people found this helpful

Search
Sort by
Top reviews
Filter by
All reviewers
4 star only
All formats
Text, image, video
Filtered by
4 starClear filter
64 global ratings | 23 global reviews

There was a problem filtering reviews right now. Please try again later.

From the United States

Neilio
4.0 out of 5 stars Spot on description and well made
Reviewed in the United States on February 12, 2021
Color: CreamSize: 89" SofaVerified Purchase
Cat likes it is my barometer. Sturdy, down-fill so it says. Plenty deep, colors spot on, soft material and seems to be well made. Has the little feet on it so slides without scratching the floors. Very solid feel. Packing was very good, instructions easy to follow. Keep in mind that down has to be packaged a little different than hollow-fill so the bag down is in makes a little noise, however when you’re laying on it very quiet. Last 2 sofas $2k+ from West Elm and this quality is the same. High priced furniture is overrated. I was hesitant to make a sight unseen purchase from Amazon but happy. I felt sorry for delivery folks because they get their load and they are not furniture movers and are not supplied with proper tools. I had to pitch in and help. Very polite and courteous. I bought hamburgers once we were done. Yes that’s my photo
Customer image
Neilio
4.0 out of 5 stars Spot on description and well made
Reviewed in the United States on February 12, 2021
Cat likes it is my barometer. Sturdy, down-fill so it says. Plenty deep, colors spot on, soft material and seems to be well made. Has the little feet on it so slides without scratching the floors. Very solid feel. Packing was very good, instructions easy to follow. Keep in mind that down has to be packaged a little different than hollow-fill so the bag down is in makes a little noise, however when you’re laying on it very quiet. Last 2 sofas $2k+ from West Elm and this quality is the same. High priced furniture is overrated. I was hesitant to make a sight unseen purchase from Amazon but happy. I felt sorry for delivery folks because they get their load and they are not furniture movers and are not supplied with proper tools. I had to pitch in and help. Very polite and courteous. I bought hamburgers once we were done. Yes that’s my photo
Images in this review
Customer image
Customer image
92 people found this helpful
Helpful
Report abuse
    Showing 0 comments

There was a problem loading comments right now. Please try again later.


Dawn Gagnon
4.0 out of 5 stars Better than expected but...
Reviewed in the United States on March 31, 2022
Color: CreamSize: 89" SofaVerified Purchase
When the sofa first arrived it was already put together which was great. It is large and took some crafty negotiating to get up my steep stairs as it was going in a spare room. The sofa seemed to be of decent quality overall. I was skeptical at first because buying furniture unseen is always a risk. I specifically bought this sofa for myself and guests to sleep on. It needed to be wide enough so that when you sleep on it you don't feel like you're going to roll off in the night. Even a large person can sleep on this sofa. I would say anyone 350 lbs and under can sleep comfortably on this sofa. It is a little on the firm side but thats a good thing because if its too soft it will not hold up over time. My main complaint is that it is so low to the ground compared to my other sofas. The feet are only about 1 1/2 inches maybe 2 inches? Its a little hard to stand up from a sitting position because of this. Someone really tall may struggle with this. I am going to have some other feet put on it to elevate it. The other complaint, is the fabric snags. If you are sleeping on this, put a sheet over the cushions, because your feet will snag the fabric, even if your feet are relatively smooth, and not heavily calloused, it may still be annoying and over time Im sure this will cause the fabric to pill. Overall this seems to be a well made, sofa. Most sofas I have bought are doing good to last 2 years with daily use. I will give a follow up on my sofa in a few months.
One person found this helpful
Helpful
Report abuse
    Showing 0 comments

There was a problem loading comments right now. Please try again later.


Dawn
4.0 out of 5 stars I bought a sofa online
Reviewed in the United States on April 20, 2021
Color: Smoke GreySize: 76'' LoveseatVerified Purchase
Ok, so I bought a sofa online without trying it out and you know what? I am actually pleased with the purchase. It took about 15 minutes to assemble, BY MYSELF and then an hour to figure out how I wanted it placed in the room. It is comfortable - deep like I wanted, the only issue is that I wish the back was higher. If I want to lean straight back, the back only hits me in my lower lumbar area.. as a tall person (5'8") I would like it to be at least mid back. Otherwise the cushions are soft and the material seems durable. Oh the cushions... they kind of crunch when you move around, so if you plan to sleep on it in a quiet room, that might be an issue if you are sound sensitive. Great online purchase. very happy with it.
Helpful
Report abuse
    Showing 0 comments

There was a problem loading comments right now. Please try again later.


Suzy Shipe
4.0 out of 5 stars Well made!
Reviewed in the United States on April 22, 2022
Color: CreamSize: 76'' LoveseatVerified Purchase
This couch is not for everyone! It sits pretty low to the ground, so it is great for a short person but it will be a little low if you are 6' tall! It is well made but it is made with down, so that means that the cushions will go flat and you have to fluff them back up as you would with a down pillow! What I love about it is that it is low to the ground so I can sit comfortably on it bc I am short! Also the cushions are deep so if you like to sit with your legs folded under you as I do sometimes, this will allow you to do that!
Helpful
Report abuse
    Showing 0 comments

There was a problem loading comments right now. Please try again later.


Wlane96
4.0 out of 5 stars Decent wish the fabric wasn't pilling
Reviewed in the United States on January 24, 2022
Color: Smoke GreySize: 89" SofaVerified Purchase
I was pleased by reviews. Skeptical to purchase sight unseen however all local stores had months long waits for furniture so I decided to try. Got a couch and a chair. Hasn't been 2 months and the fabric is pilling which u read on the reviews AFTER I ordered! So I wish I would have ordered a different fabric but not much you can see online as far as fabric.
3 people found this helpful
Helpful
Report abuse
    Showing 0 comments

There was a problem loading comments right now. Please try again later.


GGGSanDiego
4.0 out of 5 stars A Great Genuine Leather Chair With Clean Lines
Reviewed in the United States on November 15, 2020
Color: Brown LeatherSize: Living room chairVerified PurchaseEarly Reviewer Rewards(What's this?)
To be fair, I have not used this chair often. I’ve only had it a few weeks, but so far I really like it. It’s comfy and the leather is soft and of good quality. The shade of brown is a bit lighter than I expected, but it works. Value for the money is excellent. It’s difficult to find leather of this quality at this price point. It does sit a bit lower to the floor than I anticipated, but that’s an easy fix (which I’ll probably never get around to.) Delivery could not have gone smoother. I am very satisfied with my purchase.
Customer image
GGGSanDiego
4.0 out of 5 stars A Great Genuine Leather Chair With Clean Lines
Reviewed in the United States on November 15, 2020
To be fair, I have not used this chair often. I’ve only had it a few weeks, but so far I really like it. It’s comfy and the leather is soft and of good quality. The shade of brown is a bit lighter than I expected, but it works. Value for the money is excellent. It’s difficult to find leather of this quality at this price point. It does sit a bit lower to the floor than I anticipated, but that’s an easy fix (which I’ll probably never get around to.) Delivery could not have gone smoother. I am very satisfied with my purchase.
Images in this review
Customer image Customer image
Customer imageCustomer image
One person found this helpful
Helpful
Report abuse
    Showing 0 comments

There was a problem loading comments right now. Please try again later.


T. Barretta
4.0 out of 5 stars Great sofa, took several times to deliver it.
Reviewed in the United States on November 16, 2020
Color: Dark Grey LeatherSize: 89" SofaVerified PurchaseEarly Reviewer Rewards(What's this?)
I just received the couch and it took just a few minutes to unwrap and attach the legs. It is very comfortable and supports your body. Amazon delivery services did a good job on moving the couch through my hatchery and into the basement. My only complaint is how long it took to order the couch through Amazon. I was delayed for several month until I decided to purchase a different sofa. I then had to order this couch 3 times cause the 2 got damaged in the delivery process. Amazon is going to have trouble making a profit if they keep on damaging their product.
2 people found this helpful
Helpful
Report abuse
    Showing 0 comments

There was a problem loading comments right now. Please try again later.


amazon
4.0 out of 5 stars Very comfortable, stylish sturdy couch
Reviewed in the United States on October 17, 2021
Color: CreamSize: 76'' LoveseatVerified Purchase
The only reason to give it four star is the lack of information on inner dimensions on the website. The loveseat is just 58 inches wide. It is perfect for my apartment. (I also have an eames chair to account for in the space) But the sofa is bit too small to lie down comfortably.

I would recommend going for the sofa instead of loveseat.

But otherwise it's a solid piece of furniture at a very reasonable price.
Helpful
Report abuse
    Showing 0 comments

There was a problem loading comments right now. Please try again later.


Nicole
4.0 out of 5 stars Half truths told
Reviewed in the United States on April 14, 2022
Color: CreamSize: Living room chairVerified Purchase
I was so excited to receive my chair. I’d been looking for one that was filled with down feathers. I read so many reviews and there was one that said the cushions were filled with feathers but wrapped so they wouldn’t poke through. When I opened mine up I found that there was a tiny layer of feathers on both sides but a huge foam piece between them.

The chair is beautiful and sturdy but not as comfortable as I’d like it to be for how expensive it is. If you are looking for a true cloud experience keep looking this isn’t the chair for you.
Helpful
Report abuse
    Showing 0 comments

There was a problem loading comments right now. Please try again later.


Amazon Customer
4.0 out of 5 stars Nice chair
Reviewed in the United States on November 18, 2021
Color: Smoke GreySize: Living room chairVerified Purchase
Overall I am very pleased with this chair. If you don't like something that is more modern/low profile, this probably isn't the chair for you. I actually love the style and find it very cozy and easy to curl up in. The only negative is I wanted a true gray; the smoke gray is more of a gray-brown.
Helpful
Report abuse
    Showing 0 comments

There was a problem loading comments right now. Please try again later.


  • ←Previous page
  • Next page→

Questions? Get fast answers from reviewers

Ask
Please make sure that you are posting in the form of a question.
Please enter a question.
See all 70 answered questions

Need customer service? Click here
‹ See all details for Amazon Brand - Stone & Beam Westview Extra-Deep Down-Filled Leather...

Your recently viewed items and featured recommendations
›
View or edit your browsing history
After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in.

Back to top
Get to Know Us
  • Careers
  • Blog
  • About Amazon
  • Sustainability
  • Press Center
  • Investor Relations
  • Amazon Devices
  • Amazon Science
Make Money with Us
  • Sell products on Amazon
  • Sell apps on Amazon
  • Become an Affiliate
  • Become a Delivery Driver
  • Start a package delivery business
  • Advertise Your Products
  • Self-Publish with Us
  • Host an Amazon Hub
  • ›See More Ways to Make Money
Amazon Payment Products
  • Amazon Rewards Visa Signature Cards
  • Amazon Store Card
  • Amazon Secured Card
  • Amazon Business Card
  • Shop with Points
  • Credit Card Marketplace
  • Reload Your Balance
  • Amazon Currency Converter
Let Us Help You
  • Amazon and COVID-19
  • Your Account
  • Your Orders
  • Shipping Rates & Policies
  • Amazon Prime
  • Returns & Replacements
  • Manage Your Content and Devices
  • Amazon Assistant
  • Help
EnglishChoose a language for shopping.
United StatesChoose a country/region for shopping.
Amazon Music
Stream millions
of songs
Amazon Advertising
Find, attract, and
engage customers
Amazon Drive
Cloud storage
from Amazon
6pm
Score deals
on fashion brands
AbeBooks
Books, art
& collectibles
ACX
Audiobook Publishing
Made Easy
Alexa
Actionable Analytics
for the Web
 
Sell on Amazon
Start a Selling Account
Amazon Business
Everything For
Your Business
Amazon Fresh
Groceries & More
Right To Your Door
AmazonGlobal
Ship Orders
Internationally
Home Services
Experienced Pros
Happiness Guarantee
Amazon Ignite
Sell your original
Digital Educational
Resources
Amazon Web Services
Scalable Cloud
Computing Services
 
Audible
Listen to Books & Original
Audio Performances
Book Depository
Books With Free
Delivery Worldwide
Box Office Mojo
Find Movie
Box Office Data
ComiXology
Thousands of
Digital Comics
DPReview
Digital
Photography
Fabric
Sewing, Quilting
& Knitting
Goodreads
Book reviews
& recommendations
 
IMDb
Movies, TV
& Celebrities
IMDbPro
Get Info Entertainment
Professionals Need
Kindle Direct Publishing
Indie Digital & Print Publishing
Made Easy
Amazon Photos
Unlimited Photo Storage
Free With Prime
Prime Video Direct
Video Distribution
Made Easy
Shopbop
Designer
Fashion Brands
Amazon Warehouse
Great Deals on
Quality Used Products
 
Whole Foods Market
America’s Healthiest
Grocery Store
Woot!
Deals and
Shenanigans
Zappos
Shoes &
Clothing
Ring
Smart Home
Security Systems
eero WiFi
Stream 4K Video
in Every Room
Blink
Smart Security
for Every Home
Neighbors App
Real-Time Crime
& Safety Alerts
 
    Amazon Subscription Boxes
Top subscription boxes – right to your door
PillPack
Pharmacy Simplified
Amazon Renewed
Like-new products
you can trust
   
  • Conditions of Use
  • Privacy Notice
  • Interest-Based Ads
© 1996-2022, Amazon.com, Inc. or its affiliates